Category: Uncategorized

  • Vonage: AEM Developer

    Headquarters: Remote

    Join Vonage and help us innovate cloud communications for businesses worldwide!

    Why this role matters:

    We are seeking an experienced and technically skilled Senior AEM Developer to join our digital engineering team. In this role, you will lead the design, development, and implementation of enterprise-level web applications using Adobe Experience Manager (AEM / AEM as a Cloud Service). You will collaborate closely with product owners, UI/UX designers, and front-end developers to deliver high-performing, scalable, and secure digital experiences. 

    Your key responsibilities:

    • Technical Design & Development: Design and develop custom AEM components, templates, dialogs, schedulers, workflows, and OSGi services using Java, HTL/Sightly, and Sling Models. 

    • Architecture & Implementation: Build robust multi-site, multi-lingual, and multi-channel publishing solutions leveraging AEM WCM, DAM (Digital Asset Management), and MSM (Multi-Site Manager). 

    • Cloud & Modernization: Guide migration efforts and work extensively with AEM as a Cloud Service, Dispatcher configurations, and modern deployment pipelines. 

    • Integrations: Integrate AEM with third-party systems and enterprise services, including CRM, analytics (Adobe Analytics/Target), and headless content APIs. 

    • Code Quality & Mentorship: Conduct rigorous code reviews, enforce best practices in software development (TDD, CI/CD), and mentor junior-to-mid-level developers. 

    • Performance Optimization: Troubleshoot and optimize application performance, caching strategies (Dispatcher cache flush), and security compliance. 

    • AI : Demonstrate the usage of AI Agents and code assistants to improve the productivity across the software development lifecycle, by reducing boilerplate coding, automating repetitive tasks, accelerating code reviews, and reducing time-to-market for new features. 

    • Agile Delivery: Participate actively in Agile/Scrum ceremonies, translating business requirements into technical execution plans and accurate estimates. 

    What you’ll bring

    Required:

    Experience: 

    • 5+ years of total software development experience. 
    • 3+ to 5+ years of hands-on technical experience specifically with Adobe Experience Manager (AEM 6.x and AEM as a Cloud Service).  

    Core AEM Expertise: 

    • Deep understanding of the underlying AEM framework, including Apache Sling, Apache Felix (OSGi), JCR (Java Content Repository), and CRX.  
    • Proficiency in building Touch UI components using Granite UI, HTL (HTML Template Language), and Sling Models.  
    • Experience configuring Dispatchers, replication agents, and cloud manager pipelines.  

    Backend & Frontend Technologies: 

    • Advanced proficiency in Core Java / J2EE, web services (REST) and enterprise design patterns.  
    • Solid front-end foundation: HTML5, CSS3, modern JavaScript (ES6+), SCSS, Tailwind CSS, and responsive design frameworks (e.g., Bootstrap, React, or Vue).  

    DevOps & Tooling: 

    • Experience with build automation and version control tools: Maven, Webpack, Babel, Git, Jenkins, and Adobe Cloud Manager.  
    • Familiarity with unit testing frameworks (JUnit, Mockito).  

    Methodologies: 

    • Strong background working in Agile/Scrum development environments.  
    • Excellent problem-solving skills with the ability to articulate complex technical concepts to non-technical stakeholders.  

    Experience we consider a plus:

    • Adobe-certified expert credentials (e.g., Adobe Certified Expert – AEM Sites Developer). 
    • Experience with headless content delivery (AEM Content Services / GraphQL). 
    • Hands-on exposure to Adobe Experience Cloud ecosystem tools (Adobe Target, Adobe Analytics, Adobe Campaign).  

    How you’ll benefit:

    • Attractive Discretionary Time Off
    • Private Medical Insurance with optional dependent coverage
    • Educational Assistance Reimbursement Program
    • Opportunities for reimbursement for conferences, trainings, and other personal development events
    • Maternity and Paternity Leave
    • Ask recruiter for country specific information

    #LI-NN1

    There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

    To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice

    Who we are:

    Vonage is a global cloud communications leader. And your talent will further help brands – such as Airbnb, Viber, WhatsApp, and Snapchat – accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

    Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

    To apply: https://weworkremotely.com/remote-jobs/vonage-aem-developer

  • Porkbun: Live Technical Support Representative — Full-Time — $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based)

    Headquarters: Oregon USA

    URL: https://porkbun.com

    Live Technical Support Representative — Full-Time —  $40,000/year + Benefits (Sat-Sun required) (Location: Remote, U.S.-based)

    It’s time to hire another amazing individual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? Can you provide amazing and personalized phone support? If you’re good at diagnosing technical issues, enjoy helping customers, and can deliver a mind-blowing experience via phone, chat, and email support, then please apply!

    Porkbun is a fully remote domain name registrar. We’re looking to add multiple U.S.-based, full-time Technical Support Representatives. Applicants must be based in the USA and eligible for employment.

    From .com to .pizza to .plumbing, Porkbun sells more than 500 domain extensions directly to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate. We have become the go-to registrar for tech-savvy individuals such as developers. At the same time, bargain-hunters are thrilled to learn that we offer incredible support despite our industry-low prices.

    We think Porkbun.com is the best registrar in the world, and if you check out our TrustPilot reviews, you’ll see that’s not just our own bias talking. But even the easiest-to-use interface can’t solve every customer problem.

    Typical issues:

    • “How do I connect my domain to Shopify?”

    • “How do I transfer my domain to Porkbun?”

    • “My website isn’t working.”

    • “How do I purchase WordPress hosting?”

    • “Why didn’t my payment go through?”

    • “How do I connect my hosted email to Outlook?”

    • “Why is your company named Porkbun?”

    Experience –  professional or personal – with domains, hosting, DNS is required, or, absent that, very strong experience in live technical support.  We are looking for someone with proven technical and diagnostic ability who loves learning new things. Live support experience that spans multiple modes of support, such as email, chat, and phone, is valued. 

    Important skills:

    • You can provide amazing live support via phone and chat, even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours )

    • You can write emails with a professional tone

    • You love the feeling of making a customer happy

    • You’re an excellent problem solver

    • You have at least two years of tech support experience, either at an internal help desk or customer-facing position

    • Experience with domains, DNS, or hosting

    • You have a steady Internet connection and a quiet room to work out of

    • You work efficiently in a remote work environment

    • You are perfectly fine with horrible hilarious puns

    Compensation: Starting pay: $40,000 / year + benefits. Applicants with multiple years of professional experience in a domain registrar or hosting company may be eligible for a higher starting salary.

    This position offers full medical, dental, and vision benefits (single), starting after 90 days; optional Spouse or Family medical receives a 50% employer contribution. A simple IRA plan with a matching 3% company contribution is available after the first year.

    How to apply: If the above describes you, please follow the instructions below EXACTLY and respond accurately — failure to do so means we will filter out your application.

    • Attach your resume and cover letter to an email as two separate .pdf documents

    • Address your email with the subject line “Technical Support Representative”

    • Begin your email body by copying, pasting, and responding to the below qualifying questions. If you are responding NO, we are sorry, but you are not eligible for the role:

    • Are you based in the USA and eligible for employment (Yes/No)?

    • Do you have two or more years of live technical support experience, or experience with domains, DNS, hosting (Yes/No)?
    • Are you available and interested in working both Saturday and Sunday(Yes/No)?

  • Feel free to add other relevant, brief content to your email but it must begin with those questions and your accurate responses

  • Send that email with attachments to careers+support@porkbun.com

  • We are leaning into our growth and hiring for shifts that will bolster our live support coverage for US time zones. Answering phones and chats will be the primary priority of this role.

    We are hiring for the following standard shifts (all times Pacific):  

    We are hiring for the following shift. Available Shifts:

    • Saturday – Wednesday 9 AM – 5 PM Pacific Time, and
    • Thursday – Monday, 9 AM – 5 PM Pacific Time

    We believe that to do your job well, you need to take paid breaks – all 8-hour shifts include a total of one hour of paid breaks.

    Our hiring process: We run a three-round interview process. Your interview process is run by the role’s direct manager, and culminates in an interview with our CEO. Before round 1 you’ll need two professional references, including at least one direct manager. We don’t contact them until after round 3, but having them ready is required to move forward. After round 3, as we check your references we invite you to check ours: you can choose to interview any other current Porkbun employee.

    To apply: https://weworkremotely.com/remote-jobs/porkbun-live-technical-support-representative-full-time-40-000-year-benefits-sat-sun-required-location-remote

  • Track it Forward: Lead Developer — Rebuild, Modernize, & Scale (Social Good SaaS, Remote)

    Headquarters: Oakland, CA

    URL: https://www.trackitforward.com

    We are looking for a lead developer to do a greenfield rebuild of our legacy SaaS app, modernize our mobile apps, and lead the tech effort to scale our app.  You will help choose the language, build the technical foundation, work with our product manager to rebuild the app, and migrate all customers over.

    About Track it Forward Track it Forward is the leading volunteer time-tracking application for nonprofits and schools. For 15 years, we’ve helped thousands of organizations mobilize volunteers and track over 30 million hours. We are a profitable, bootstrapped team of 4 focused on great work-life balance, high-impact work, and a fun, puzzle-loving culture (daily crosswords, monthly virtual escape rooms, and annual retreats).  We are not a VC-funded startup. We grew organically, stayed profitable, and prioritize high-quality work and personal fulfillment without growth-at-all-costs pressure. The team is led by the original founder and developer.

    The Modernization Strategy This is a structured, phased “small bang” migration—not a high-risk cutover or a strangler-fig migration. You will build a parallel greenfield system, extract legacy components step-by-step, and migrate customers over incrementally tenant-by-tenant while keeping operations running smoothly.

    • Current Tech: Drupal 6 architecture hosted on Pantheon, paired with two Ionic/Capacitor mobile apps.

    • Your Scope: Complete ownership of the technical architecture. You will partner with our product manager, establish engineering processes, and lead the rebuild from scratch.

    • Modern AI practices:  We want you to be on the cusp of AI workflows while also balancing human guardrails to produce quality code.

    • Team Structure: You will be our sole developer in the short term, taking full technical helm as we scale.

    Target Stack & Responsibilities

    • Core Tech Stack: Core backend/frontend rebuild focused on Python/Django, Laravel, or React. You will make the final architectural call with input from the CEO/founder.

    • Database & Storage Extraction: Deconstruct our legacy Drupal 6 / MySQL schema into a clean, domain-driven PostgreSQL database, and offload 100GB+ of media files to AWS S3 or Cloudflare R2.

    • Security & Isolation: Implement application-layer field-level encryption (AES-256 for PII, Bcrypt/Argon2id for passwords) and build zero-trust dev environments so contractors never handle production user data.

    • CI/CD & Documentation: Establish automated testing pipelines, clean API contracts, and clear runbooks so the codebase remains maintainable long-term.

    • Mobile App Maintenance: Maintain and update our two Ionic/Capacitor mobile apps using AI coding tools. Mobile is a small fraction of the overall role—you just need to leverage AI to keep them functional without being a native mobile expert.

    Candidate Qualifications

    • Pre-AI Engineering Foundation: 5+ years of core software engineering and architectural experience established before generative AI existed. You hold strong first-principles opinions on database normalization and system patterns.

    • Proven Migration Experience: You have successfully architected and led at least one legacy monolith migration. You know what inputs and scope decisions keep momentum going.

    • Modernized AI Velocity: You actively use AI tools to multiply output, but retain strict architectural control, unit testing discipline, and manual code review standards.

    Location & Remote Flexibility

    • US W-2 Tax Residency Required: You must be legally authorized to work in the US and maintain primary US tax residency (for payroll, contracts, and legal/tax compliance).

    • Travel-Friendly: We are 100% remote. As long as your primary legal/tax home remains in the US, you are welcome to travel or digital nomad—provided you can consistently hit our core sync hours.

    • Core Sync Hours: Mandatory availability from 9:00 AM – 12:00 PM PST for daily team syncs and real-time collaboration. Flexible hours outside this window.

    Compensation & Benefits

    • Base Salary: $150,000 – $200,000 / year (commensurate with experience)

    • Benefits: 401(k) w/ company match, Health Insurance, vacation, PTO, and holdiays

    • Culture: High autonomy, direct project ownership, and zero venture-capital growth pressure

    How to Apply To filter out automated spam: include the most authentically human, non-AI reason why this specific role resonates with you.  Specifically include a short Loom video of you in the “Why should we choose you over any one else?” question.  This isn’t required but will sure stand out.  Be authentic, no need to do crazy rehearsals, just be you.

     

    To apply: https://weworkremotely.com/remote-jobs/track-it-forward-lead-developer-rebuild-modernize-scale-social-good-saas-remote

  • Secret: Head of Sales and Customer Success

    Headquarters: France

    URL: http://www.joinsecret.com

    The mission

    Build and lead Secret’s B2B business unit: sales and customer success. Create a repeatable revenue engine by selling it yourself first, then build the team that scales it.

    What you’ll own

    Go-to-market – Pck the B2B segments with the highest revenue potential and drive execution.

    Sales – Discovery, demo, proposal, negotiation, close. You carry the number personally from day one.

    Activation & retention – Signature is the starting line. You lead Customer Success to grow partner activation and keep churn down.

    Team. Once repeatability is proven, define the org, hire and coach your first team members. Sales is currently lead by the founders with the support of 1 BDR.

    Success looks like

    • B2B revenue growth, including affiliation revenue
    • Low churn on B2B partners
    • High partner activation rate

    Who we’re looking for

    • Player-coach – You want to sell personally now and build a team as you go
    • Hustler with structure – You create opportunities from zero, move fast, follow through and turn what works into a repeatable process.
    • B2B closer – Strong discovery, value selling, negotiation and multi-stakeholder deals.
    • Partnership mindset – You know that signing isn’t enough, activation and downstream usage create more value.
    • Data-driven mindset – CRM hygiene, pipeline reviews, experiments and honest forecasts.
    • Leader – You can recruit, coach and set standards when the business is ready to scale.
    • Fluent English – You sell internationally, in writing and on calls.
    • Remote-native. Autonomous, proactive, clear in async communication. and flexible enough to run a week spanning prospects US, European and more far-flung prospects.

    Bonus points: experience managing a CS team, non english langauge you can sell in, SaaS, tech or no-code background.

    This is probably not for you if

    • You manage sellers but no longer enjoy selling
    • You’ve only ever prospected, never closed
    • You need a strong brand, and lots of support functions to perform
    • You bring frameworks but little evidence of execution
    • You chase logos and lose interest after signature
    • You can’t quantify your personal contribution
    • You need a fully defined product, ICP and playbook before you act

    Why Secret

    • Profitable and bootstrapped – Real growth, no investor clock.
    • Work where you want – We’re full remote, and have been from the start.
    • Genuinely international – The team is spread across Brazil and France.
    • Rare scope – You’re not inheriting a machine, you’re building the B2B business unit and leading it.

    Hiring process

    1. Call with founder
    2. Call with CMO
    3. Practical case study (half-day)
    4. Reference checks
    5. Offer

    Interested? Tell us why you’re a great fit.

     

    To apply: https://weworkremotely.com/remote-jobs/secret-head-of-sales-and-customer-success

  • LawnStarter: Software Engineering Manager

    Headquarters: Mexico

    URL: http://lawnstarter.com

    About LawnStarter

    LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, with over $100M in annual bookings. We’re expanding beyond lawn care to become the one-stop shop for all outdoor home services – pest control, pool cleaning, window cleaning, and more.

    About Engineering at LawnStarter

    Our engineering team builds the platform that connects hundreds of thousands of homeowners with over 70,000 active service pros. We operate three brands (LawnStarter, Lawn Love, HomeGnome) on shared infrastructure, and we’re profitable and growing. Engineering here is fast – we ship constantly, we own our systems end-to-end, and we don’t tolerate “not my problem.” We have strong processes and existing engineering managers, so you’re not building from scratch. You’re raising the bar.

    The Role

    We’re growing, and that means adding engineering leadership capacity to support new initiatives. You’ll lead cross-functional delivery teams of 4-5 engineers, reporting to our Head of Engineering. Your job is to make sure your team ships reliably, grows professionally, and doesn’t become a bottleneck as LawnStarter scales into new service verticals.

    This is a people-first role. If your identity as an EM is primarily technical – if you’d rather review architecture than develop an underperformer – this isn’t the right fit. If you’re the manager who knows what every person on your team needs to grow, who handles conflict directly, and who can articulate team performance in metrics, keep reading.

    What makes this role different:

    – You’ll own both delivery AND people outcomes – neither can be delegated

    – Distributed team across time zones, so async leadership and written communication matter as much as meetings

    – We move fast and actually ship – you’ll feel the difference between a team that’s humming and one that’s stuck

    – AI-forward is not a buzzword here – we expect you to lead your team on how to use it, not just follow along

    What You’ll Own

    – People development: Concrete growth plans for every IC on your team – not just the struggling ones. You know where each person is going and what it takes to get there.

    – Delivery: Your team ships on cadence with predictable quality. You surface risk early, manage scope, and don’t miss commitments without warning.

    – Team health: Conflict gets addressed directly. Underperformers are managed with a clear process. Top performers are protected and developed.

    – Cross-functional partnership: You’re the interface between your team and Product, Design, and other engineering teams. Decisions get made, not stalled.

    – Technical direction: Close enough to the work to weigh in on system design and catch architectural risks. Not so close that you’re in the weeds instead of removing blockers.

    – AI adoption: You’re actively introducing AI tools and workflows into how your team operates – code review, documentation, sprint planning, debugging. You set the pace, not follow it.

    Problems to Solve

    Building people leadership depth as the team scales

    LawnStarter is expanding into new service verticals quickly. That means new headcount, new complexity, and more pressure on EMs to develop the next generation of senior engineers and tech leads – not just ship features. We need an EM who’s done this before, not one who’s figuring it out.

    Managing distributed teams without losing culture or accountability

    Our engineering team spans multiple time zones and countries. Async communication, remote 1:1s, and distributed sprint ceremonies are the norm – not a workaround. An EM who needs daily in-person proximity to lead effectively won’t thrive here.

    Turning delivery consistency into a competitive advantage

    We have product-market fit and real momentum. The constraint now is shipping reliably enough to compound on that momentum. Your team’s velocity and predictability directly affects LawnStarter’s ability to launch new services and capture market share.

    Orchestrating cross-functional delivery from roadmap to release

    An EM here is the connective tissue between Product, Design, and specialist functions – quality engineering, architecture, and security – from estimation through delivery. The hard part isn’t running any one of those conversations well; it’s running all of them in parallel without becoming the bottleneck they route through. We need an EM who can hold business value and technical soundness in view at once and make the tradeoff calls – not one who stalls when Product wants speed, Security wants rigor, and Architecture wants the durable answer.

    Turning AI adoption into throughput without sacrificing craftsmanship

    We’re not experimenting with AI on the margins. Claude Code, spec-driven development, and AI-assisted review are becoming default workflows here – and we track adoption seriously. We need an EM who can turn “the team uses AI” into measurable throughput without letting quality slip, with real opinions about where AI helps and where it quietly creates debt.

    What Success Looks Like (Year 1)

    – Every engineer on your team has a documented growth plan within 60 days – and you can speak to it from memory

    – Your team ships its committed scope on cadence within 90 days

    – Zero surprise departures – you know your retention risks and are actively working them

    – Underperformance is addressed directly and documented, not deferred

    – The Head of Engineering trusts your team’s commitments because you’ve proven they’re reliable

    – Your team is visibly more AI-enabled than when you joined – new tools adopted, old manual tasks automated, engineers unblocked faster

    Requirements

    Who You Are

    Deeply AI-integrated, not just AI-aware. You’ve gone well past “I use ChatGPT to write emails.” Your engineers expect you to bring new AI workflows to the team – you’ve used Claude to accelerate code review, built prompts that help engineers write sharper tickets, or led your team’s adoption of Copilot in the development workflow. When you see a task eating team time, your first instinct is to figure out if AI can handle it. You’re actively experimenting, sharing what works, and setting the pace on AI adoption for your team – not following someone else’s lead. This is unlikely to be a good fit if your AI usage stops at occasional prompting, if you’re still evaluating whether the tools are worth the learning curve, or if you’d describe yourself as “AI-curious” rather than AI-native.

    A people developer, not just a delivery manager. You can give concrete examples of career growth plans you’ve built, hard conversations you’ve had, and underperformers you’ve managed through a structured process. You spend your 1:1 time on people, not status updates. This is unlikely to be a good fit if your management examples are mostly about process improvements or shipping milestones – or if you tend to blame team outcomes on the engineers rather than the environment you built.

    Remote-native. You’ve led full-remote teams before – not just as a workaround during COVID, but as a default. You know how to build trust without shared physical space, how to run async decision-making, and how to keep distributed engineers from feeling isolated. This is unlikely to be a good fit if you haven’t managed a fully remote team in a leadership position, or if you feel like remote work is harder than in-person management.

    Direct in conflict. When there’s tension on the team – between engineers, between engineering and product, between a team member’s performance and what’s expected – you address it directly and quickly. You don’t let it simmer. This is unlikely to be a good fit if you’ve left roles or situations because of unresolved conflict, or if your conflict resolution examples are mostly about “creating space for dialogue” without resolution.

    Data-driven about people and delivery. You can articulate your team’s performance in metrics – not just vibes. You track velocity, retention risk, and IC growth, and you use that data to make decisions. This is unlikely to be a good fit if your answers to performance questions are mostly common-sense observations without examples tied to specific numbers or outcomes.

    Technically credible. You stay close enough to the code to earn your engineers’ respect – code reviews, architectural input, helping debug under pressure. You don’t need to be the best engineer in the room, but your team needs to believe you understand what they’re doing. This is unlikely to be a good fit if you’ve fully transitioned to pure management and haven’t touched technical work in years.

    A delegator, not a bottleneck. Your job is to build a team that makes good decisions without you – not to be the person all decisions flow through. You coach engineers toward answers rather than providing them. When you go hands-on, it’s deliberate and time-bounded, not a default. This is unlikely to be a good fit if your instinct when a team struggles is to take over, if you find yourself becoming the access point for all requests, or if your team’s output goes down when you’re unavailable.

    This Role Is NOT

    – A pure technical architect role. The team has senior engineers. Your job is to make sure they’re effective and growing, not to be the smartest person in every technical conversation.

    – A process manager. We have processes. Your job isn’t to document them better – it’s to lead the people running them and improve outcomes.

    – A stepping stone. We’re looking for someone committed to people leadership as their primary craft – not someone who’s considering moving back to IC or is ambivalent about managing people vs. building systems.

    – A reactive firefighter. We want someone who surfaces risk early and manages it proactively – not someone who thrives in chaos and sees every crisis as a badge of honor.

    – An AI skeptic in a leadership seat. We expect our engineering leaders to actively drive AI adoption on their teams, not wait to be convinced.

    Benefits

    Rate: $120,000-$140,000 USD annually (contractor), depending on experience

    Location: Fully remote – this role is built for remote-first leaders

    Flexibility: Structured work hours with reasonable flexibility for life

    LawnStarter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing nondiscrimination in employment.

    To apply: https://weworkremotely.com/remote-jobs/lawnstarter-software-engineering-manager-6

  • LawnStarter: Software Engineering Manager

    Headquarters: Brazil

    URL: http://lawnstarter.com

    About LawnStarter

    LawnStarter is the nation’s leading on-demand marketplace for lawn care and related services, with over $100M in annual bookings. We’re expanding beyond lawn care to become the one-stop shop for all outdoor home services – pest control, pool cleaning, window cleaning, and more.

    About Engineering at LawnStarter

    Our engineering team builds the platform that connects hundreds of thousands of homeowners with over 70,000 active service pros. We operate three brands (LawnStarter, Lawn Love, HomeGnome) on shared infrastructure, and we’re profitable and growing. Engineering here is fast – we ship constantly, we own our systems end-to-end, and we don’t tolerate “not my problem.” We have strong processes and existing engineering managers, so you’re not building from scratch. You’re raising the bar.

    The Role

    We’re growing, and that means adding engineering leadership capacity to support new initiatives. You’ll lead cross-functional delivery teams of 4-5 engineers, reporting to our Head of Engineering. Your job is to make sure your team ships reliably, grows professionally, and doesn’t become a bottleneck as LawnStarter scales into new service verticals.

    This is a people-first role. If your identity as an EM is primarily technical – if you’d rather review architecture than develop an underperformer – this isn’t the right fit. If you’re the manager who knows what every person on your team needs to grow, who handles conflict directly, and who can articulate team performance in metrics, keep reading.

    What makes this role different:

    – You’ll own both delivery AND people outcomes – neither can be delegated

    – Distributed team across time zones, so async leadership and written communication matter as much as meetings

    – We move fast and actually ship – you’ll feel the difference between a team that’s humming and one that’s stuck

    – AI-forward is not a buzzword here – we expect you to lead your team on how to use it, not just follow along

    What You’ll Own

    – People development: Concrete growth plans for every IC on your team – not just the struggling ones. You know where each person is going and what it takes to get there.

    – Delivery: Your team ships on cadence with predictable quality. You surface risk early, manage scope, and don’t miss commitments without warning.

    – Team health: Conflict gets addressed directly. Underperformers are managed with a clear process. Top performers are protected and developed.

    – Cross-functional partnership: You’re the interface between your team and Product, Design, and other engineering teams. Decisions get made, not stalled.

    – Technical direction: Close enough to the work to weigh in on system design and catch architectural risks. Not so close that you’re in the weeds instead of removing blockers.

    – AI adoption: You’re actively introducing AI tools and workflows into how your team operates – code review, documentation, sprint planning, debugging. You set the pace, not follow it.

    Problems to Solve

    Building people leadership depth as the team scales

    LawnStarter is expanding into new service verticals quickly. That means new headcount, new complexity, and more pressure on EMs to develop the next generation of senior engineers and tech leads – not just ship features. We need an EM who’s done this before, not one who’s figuring it out.

    Managing distributed teams without losing culture or accountability

    Our engineering team spans multiple time zones and countries. Async communication, remote 1:1s, and distributed sprint ceremonies are the norm – not a workaround. An EM who needs daily in-person proximity to lead effectively won’t thrive here.

    Turning delivery consistency into a competitive advantage

    We have product-market fit and real momentum. The constraint now is shipping reliably enough to compound on that momentum. Your team’s velocity and predictability directly affects LawnStarter’s ability to launch new services and capture market share.

    Orchestrating cross-functional delivery from roadmap to release

    An EM here is the connective tissue between Product, Design, and specialist functions – quality engineering, architecture, and security – from estimation through delivery. The hard part isn’t running any one of those conversations well; it’s running all of them in parallel without becoming the bottleneck they route through. We need an EM who can hold business value and technical soundness in view at once and make the tradeoff calls – not one who stalls when Product wants speed, Security wants rigor, and Architecture wants the durable answer.

    Turning AI adoption into throughput without sacrificing craftsmanship

    We’re not experimenting with AI on the margins. Claude Code, spec-driven development, and AI-assisted review are becoming default workflows here – and we track adoption seriously. We need an EM who can turn “the team uses AI” into measurable throughput without letting quality slip, with real opinions about where AI helps and where it quietly creates debt.

    What Success Looks Like (Year 1)

    – Every engineer on your team has a documented growth plan within 60 days – and you can speak to it from memory

    – Your team ships its committed scope on cadence within 90 days

    – Zero surprise departures – you know your retention risks and are actively working them

    – Underperformance is addressed directly and documented, not deferred

    – The Head of Engineering trusts your team’s commitments because you’ve proven they’re reliable

    – Your team is visibly more AI-enabled than when you joined – new tools adopted, old manual tasks automated, engineers unblocked faster

    Requirements

    Who You Are

    Deeply AI-integrated, not just AI-aware. You’ve gone well past “I use ChatGPT to write emails.” Your engineers expect you to bring new AI workflows to the team – you’ve used Claude to accelerate code review, built prompts that help engineers write sharper tickets, or led your team’s adoption of Copilot in the development workflow. When you see a task eating team time, your first instinct is to figure out if AI can handle it. You’re actively experimenting, sharing what works, and setting the pace on AI adoption for your team – not following someone else’s lead. This is unlikely to be a good fit if your AI usage stops at occasional prompting, if you’re still evaluating whether the tools are worth the learning curve, or if you’d describe yourself as “AI-curious” rather than AI-native.

    A people developer, not just a delivery manager. You can give concrete examples of career growth plans you’ve built, hard conversations you’ve had, and underperformers you’ve managed through a structured process. You spend your 1:1 time on people, not status updates. This is unlikely to be a good fit if your management examples are mostly about process improvements or shipping milestones – or if you tend to blame team outcomes on the engineers rather than the environment you built.

    Remote-native. You’ve led full-remote teams before – not just as a workaround during COVID, but as a default. You know how to build trust without shared physical space, how to run async decision-making, and how to keep distributed engineers from feeling isolated. This is unlikely to be a good fit if you haven’t managed a fully remote team in a leadership position, or if you feel like remote work is harder than in-person management.

    Direct in conflict. When there’s tension on the team – between engineers, between engineering and product, between a team member’s performance and what’s expected – you address it directly and quickly. You don’t let it simmer. This is unlikely to be a good fit if you’ve left roles or situations because of unresolved conflict, or if your conflict resolution examples are mostly about “creating space for dialogue” without resolution.

    Data-driven about people and delivery. You can articulate your team’s performance in metrics – not just vibes. You track velocity, retention risk, and IC growth, and you use that data to make decisions. This is unlikely to be a good fit if your answers to performance questions are mostly common-sense observations without examples tied to specific numbers or outcomes.

    Technically credible. You stay close enough to the code to earn your engineers’ respect – code reviews, architectural input, helping debug under pressure. You don’t need to be the best engineer in the room, but your team needs to believe you understand what they’re doing. This is unlikely to be a good fit if you’ve fully transitioned to pure management and haven’t touched technical work in years.

    A delegator, not a bottleneck. Your job is to build a team that makes good decisions without you – not to be the person all decisions flow through. You coach engineers toward answers rather than providing them. When you go hands-on, it’s deliberate and time-bounded, not a default. This is unlikely to be a good fit if your instinct when a team struggles is to take over, if you find yourself becoming the access point for all requests, or if your team’s output goes down when you’re unavailable.

    This Role Is NOT

    – A pure technical architect role. The team has senior engineers. Your job is to make sure they’re effective and growing, not to be the smartest person in every technical conversation.

    – A process manager. We have processes. Your job isn’t to document them better – it’s to lead the people running them and improve outcomes.

    – A stepping stone. We’re looking for someone committed to people leadership as their primary craft – not someone who’s considering moving back to IC or is ambivalent about managing people vs. building systems.

    – A reactive firefighter. We want someone who surfaces risk early and manages it proactively – not someone who thrives in chaos and sees every crisis as a badge of honor.

    – An AI skeptic in a leadership seat. We expect our engineering leaders to actively drive AI adoption on their teams, not wait to be convinced.

    Benefits

    Rate: $120,000-$140,000 USD annually (contractor), depending on experience

    Location: Fully remote – this role is built for remote-first leaders

    Flexibility: Structured work hours with reasonable flexibility for life

    LawnStarter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with applicable state and local laws governing nondiscrimination in employment.

    To apply: https://weworkremotely.com/remote-jobs/lawnstarter-software-engineering-manager-5

  • Lemon.io: Senior React Native Developer

    Headquarters: New York, NY

    URL: https://lemon.io

    Are you a talented Senior Developer looking for a remote job that lets you show your skills and get decent compensation? Look no further than Lemon.io — the marketplace that connects you with hand-picked startups in the US and Europe.

    What we offer:

    • The rate depends on your seniority level, skills and experience. We’ve already paid out over $11M to our engineers.
    • No more hunting for clients or negotiating rates — let us handle the business side of things so you can focus on what you do best.
    • We’ll manually find the best project for you according to your skills and preferences.
    • Choose a schedule that works best for you. It’s possible to communicate async or minimally overlap within team working hours.
    • We respect your seniority so you can expect no micromanagement or screen trackers.
    • Communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
    • We will support you from the time you submit the application throughout all cooperation stages.
    • Most of our projects involve working in a fast-paced startup environment. We hope you like it as much as we do.
    • Through our community, we will connect you with the best developers from more than 75 countries.

    Requirements for React Native & React Developer’s position:

    • 4+ years of software development experience
    • 2+ years of experience with React and 4+ years of experience with React Native
      OR
      4+ years of experience with React and 2+ years of experience with React Native

    Requirements for React Native & Node Developer’s position:

    • 4+ years of software development experience
    • 2+ years of experience with Node and 4+ years of experience with React Native
      OR
      4+ years of experience with Node and 2+ years of experience with React Native

    Requirements for React Native & Node & React Developer’s position:

    • 4+ years of software development experience
    • 3+ years of experience with Node
    • 4+ years of experience with React Native and 2+ years of experience with React
      OR
      2+ years of experience with React Native and 3+ years of experience with React

    Requirements for React Native & Ruby Developer’s position:

    • 4+ years of software development experience
    • 2+ years of experience with React and 4+ years of experience with Ruby
      OR
      4+ years of experience with React and 2+ years of experience with Ruby
    • Strong technical skills: as a Senior Developer, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.

    • Clear and effective communication in English — advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.

    • Strong self-organizational skills — ability to work full-time remotely with no supervision.

    • Reliability — we want to trust you and expect that you won’t let us and the client down.

    • Adaptability and Flexibility — the ability to onboard the project promptly after accepting it and start delivering results quickly.

    Sounds good for you? Apply now and join the Lemon.io community!

    NOT YOUR TECH STACK?

    We’re placing Senior Developers (4+ yrs commercial experience) across AI Agent Architecture, AI Automation Architecture, AI Engineering, Site Reliability Engineering, Platform Engineering, React & Python, React & Golang, Golang, React & Java, React & Ruby, Ruby, PHP & Vue, Vue & Node.js, React & .NET, Android & iOS, iOS & Swift, Flutter & Firebase, Solutions Engineer, Blockchain (Ethereum/Ethers.js/Wagmi/Viem/Solana), Angular & Node.js, Vue & .NET, Python & Vue, DevOps, MLOps, Data Science, Angular & PHP, Angular & .NET, Symfony & React, Symfony & Vue, Symfony & Angular, Python, Symfony & JavaScript & Next.js & TypeScript, Data Analysis, React & PHP, Data Engineering, Project Management, Product Management, QA Automation, QA Manual, Embedded Software Engineering, React Native & Ruby, React Native & Python, WordPress, Android, Data Annotation, Angular, Python & Node, React & Node.js, Java & Spring, Svelte & Python, Svelte & Node.js, Svelte & TypeScript, Rust, Shopify & JavaScript, Vue & Nuxt, PHP & Laravel, UI/UX Design, Animation, Graphic Design, .NET & C#, Electron, Scala, C++, Unreal Engine & C++, Python & LLM, Unity, or Machine Learning Engineering and more. Reach out and we’ll match you.

    We do not provide visa assistance, and our cooperation model does not include the benefits typically offered with direct hire.

    We work with developers from 75+ countries across Europe, Latin America, North America (the U.S. and Canada), selected countries in Asia (Japan, Singapore, South Korea, the Philippines, Indonesia, Malaysia, Vietnam, Thailand, and Israel), Oceania (Australia, New Zealand, and Papua New Guinea), and Africa (including Morocco and South Africa).

    To apply: https://weworkremotely.com/remote-jobs/lemon-io-senior-react-native-developer-1

  • Prove: Director, Channel & Partnerships

    Headquarters: New York, NY; United States (Remote)

    We're Hiring!

    About Prove 

    As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn.

    Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.   

    Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team! 

    Title: Director, Channel & Partnerships

    Department: Partnerships

    Reports To: VP, Channels & Partnerships

    FLSA Status: Exempt

    Location: New York, NY or remote

     

    The partner ecosystem is a significant and fast-growing part of Prove’s success and growth strategy. We are looking for an exceptional, revenue-driven partner operator to join as a Director of Channel & Partnerships. This role is 100% focused on sourcing, structuring, and launching high-impact Reseller and OEM partnerships within the core banking, fintech and identity ecosystem.

    The ideal candidate has a proven track record of navigating, negotiating, and closing complex Reseller and OEM agreements with major financial technology ecosystems—specifically targeting banking infrastructure giants like Fiserv and Jack Henry. 

    You will be responsible for turning these platforms into successful commercial channels that scale Prove’s reach and directly drive ARR. As an early team hire, this individual will help lay the commercial and operational foundation for our global reseller program.

    Key Responsibilities

    • New Partner Sourcing: Own the end-to-end sourcing, structuring, and closing of complex partnership agreements with top-tier core banking platforms as well as strategic fraud, identity, and lending infrastructure providers.
    • GTM Mobilization: Partner closely with Partner Success and Partner Marketing build comprehensive enablement playbooks, ensuring partner sales forces are fully equipped to position and distribute Prove’s embedded solutions.
    • Revenue Ownership: Drive the post-signature partner commercialization lifecycle to accelerate pipeline generation, manage partner-sourced ARR quotas, and maximize Prove’s footprint within the partner’s client base.
    • Cross-Functional Alignment: Align closely with Prove’s direct Sales + GTM leadership to map strategic accounts, manage channel conflict, and create a unified approach to market penetration.
    • Program Architecture: Develop and refine Prove’s partner programs, pricing frameworks, and operational processes to establish scalable best practices for Reseller and OEM models.

    Qualifications and Experience

    • 7+ years of professional work experience, with 3+ years specifically focused on sourcing, negotiating, and closing Reseller and OEM partnerships in the technology or financial services sector.
    • Proven track record of hitting and exceeding partner sales quotas.
    • Demonstrated experience managing deep commercial relationships or closing deals with major core banking platforms (e.g., Fiserv, Jack Henry, FIS) is preferred.
    • Expertise in structuring complex technical and commercial agreements
    • Experience in high-growth, venture-backed, or pre-IPO technology companies is strongly preferred.
    • Willingness to travel up to 25% of the time for partner meetings and industry events.

    Skills and Attributes

    • Discovery-first mindset: you ask before you pitch, and you can translate a prospect’s business problem into a product & GTM structure recommendation.
    • Technical fluency: comfortable in conversations that involve API integration, compliance considerations and technical architecture, even when you’re not the technical expert in the room.
    • Data-driven: you own your pipeline numbers, understand what they mean, and use them to prioritize your time.
    • Commercial grit: reseller and OEM partnerships with massive institutions are complex and lengthy; you stay persistent, creative, and strategically aligned without losing momentum.
    • High Collaboration: you naturally bridge gaps across engineering, legal, product, and sales teams to bring highly multi-faceted deals across the finish line.

     

     

    The anticipated salary pay range for Metro 2 areas for this role is $165,000 – 180,000 plus sales incentive plan.
    The anticipated salary pay range for Metro 3 areas for this role is  $160,000 – $175,000 plus sales incentive plan.

    Offered salary will be determined by the applicant’s experience, knowledge, skills, geo-location and abilities as well as internal equity and alignment with market data.

     

    Prove follows a market driven compensation philosophy based on geographic location and respective market rates. Job offers will be aligned to location. Please speak with your recruiter if you have questions. Prove defines:

    • Metro 2 – NYC metro area, Seattle metro area, Los Angeles metro area, and the Miami metro area.
    • Metro 3 – all other cities across the domestic United States, with the exception of the San Francisco Bay Area.
    Benefits & Perks for FTE Provers:
    • Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan
    • Modern Health for financial, mental, and physical wellness
    • 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices)
    • Unlimited Vacation and Flexible hours
    • Comprehensive medical benefits for you and your family ️
    • Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement)
    • Bottomless snacks & beverages for certain office locations
    • Daily GrubHub stipend for lunch if coming into the office (US Offices)
    • A great place to work and connect with other talented Provers like yourself!

    Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

    Equal Opportunity Employment:

    Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics 

    Privacy & Data Protection:

    When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website.

    To apply: https://weworkremotely.com/remote-jobs/prove-director-channel-partnerships

  • Glean: AI Success Manager, Central

    Headquarters: Remote – US

    About Glean:
     
    Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business – without vendor lock-in or costly implementation cycles.
     
    At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities – AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
     
    Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
     
    If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more – deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
     
    About the Role:
     
    As an AI Success Manager (AISM), you will serve as the primary post-sales point of contact, accountable for platform health. The AISM is a hands-on role where you will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building, then delivering against, joint success plans and EBRs. AISMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support, and R&D on scoped engagements.
     
    You will:
    • Help our customers achieve real business outcomes through the use of AI
    • Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors 
    • Own the end-to-end delivery from kickoff to go-live through renewal, ensuring clarity on expectations, timeline, and services budget for all stakeholders.
    • Create and execute joint success plans and EBRs that drive additional adoption, deepen engagement, and result in measurable business value.
    • Provide overall program management.
    • Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams.
    • Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary.
    • Monitor and report on deployment progress, customer adoption, and satisfaction metrics.
    • Proactively identify risks or blockers and drive resolution—escalating internally when appropriate.
    • Guide and document improvements for onboarding processes, playbooks, and best practices.
    • Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives
    About you:
    • 3–5 years of experience in technical deployment, implementation management, technical customer success, or technical account management of SaaS products for enterprise customers.
    • Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices.
    • Familiarity with cloud platforms (AWS, GCP, or Azure) and related services. Certification preferred.
    • Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as building consensus around outcomes and success measures.
    • Strong organizational, project management, and communication abilities.
    • Proven experience serving enterprise clients in strategic, consultative, and tactical, hands-on roles.
    • Experience with process documentation, playbooks, and continuous improvement initiatives.
    • Solutions-oriented mindset; trusted advisor with the capability to own escalations.
    • Capable of handling ambiguity and thriving in a fast-paced environment.
    Location: 
    • This role is remote (must be located in US Central timezone)

    Compensation & Benefits:

    The standard OTE range for this position is $120,000-$170,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

    We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you’ll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

    We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We’re committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

    #LI-REMOTE

     
    AI-First Mindset at Glean:
     
    At Glean, AI fluency is core to how we work and we’re committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you’ll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn’t required.
     
    Global Data Privacy Notice for Job Candidates and Applicants:
     
    Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.

    By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.  

    To apply: https://weworkremotely.com/remote-jobs/glean-ai-success-manager-central

  • Fin: Senior Solutions Engineer- LATAM

    Headquarters: NYC, Remote; San Francisco, California

    Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

    Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

    Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

    What’s the opportunity? 

    Fin is looking for an exceptional Portuguese and Spanish Speaking Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.

    What will I be doing? 

    • Lead technical discovery to identify and address our customers’ needs
    • Deliver an exceptional pre-sales experience by articulating Fin’s value and technical expertise
    • Conduct impactful, value-based solution reviews and in-depth technical sessions
    • Design and lead tailored Proof of Concepts (POCs) that showcase Fin’s capabilities
    • Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
    • Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
    • Build trust with customers by approaching challenges with empathy and curiosity
    • Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
    • Commit to customer success, ensuring lasting value and proactively addressing challenges

    What skills do I need? 

    • Portuguese and Spanish Fluency are required
    • Minimum of 4 years of experience in a technical sales role, managing C-Level technical and business relationships
    • Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
    • Ability to solve problems independently while thriving in collaborative team environments
    • Proven time management skills in a dynamic team environment 
    • Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
    • Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
    • Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
    • Familiarity with managing POCs, RFPs, and addressing complex security questions.
    • Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
    • Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
    • Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
    • Willing and able to travel occasionally

    *Proof of eligibility to work in the United States is required.

    The OTE salary range for candidates within the San Francisco Bay Area or New York City is $231,100-$276,275 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  

    #LI-Hybrid

    At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements.

    Learn more about working at Fin and the benefits we offer at fin.ai/careers.

    Policies 

    Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

    We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

    Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

    To apply: https://weworkremotely.com/remote-jobs/fin-senior-solutions-engineer-latam