Category: Uncategorized

Headquarters: Creative Force

URL: https://www.creativeforce.team/

We’re on the hunt for a sharp, self-driven SaaS pro who’s as comfortable navigating staging environments as they are navigating human conversations.

Our EMEA client base is growing fast and we need someone who can keep up. Our software isn’t your average plug-and-play; it has a steep learning curve so you’ll need to be technically savvy while also being the kind of person clients genuinely enjoy talking to. If you’ve got SaaS in your DNA, thrive in async/remote environments, and can juggle multiple threads without breaking a sweat — keep reading.

The role

You’ll join a lean, high-performing global support team working across two SaaS products, Award Force and Good Grants. Day to day you’ll be communicating with colleagues and clients across countries, cultures, and time zones.

Support happens across email tickets, phone, and 1-1 Zoom calls. Once you’ve leveled up on product knowledge, you’ll run onboarding sessions and client meetings covering issue resolution, best practices, and product adoption.

You’ll also be hands-on with bug testing and reporting, feeding considered feedback to our product teams— always pushing to make our products better.

We have a startup mindset. We experiment with new tools, iterate on processes, and move fast. Got a great idea? Pitch it. We’re not big on bureaucracy, only results. We don’t expect you to be a slave to your chair but flexibility is a must.

You’ll need to tick these boxes

• You’re based in the UTC +1 or +2 timezone range. This is non-negotiable. Our EMEA team and clients operate in this window and we don’t allow shift work. If you live outside this range, this one’s not for you
• 2+ years of professional experience, ideally in a SaaS support or client-facing role
• Native-level English fluency (bilingual? Even better!)
• Terms like HTML, CSS, JS, API, integrations, dev console, staging & production environments, GitHub repos, and database queries don’t make you flinch. You don’t need to write code, but you need to get it
• You’ve got exceptional interpersonal and communication skills—written and verbal
• Client calls energise you. Four to five Zoom meetings a day? Bring it on
• You’re a natural problem solver who loves helping others untangle theirs
• Your writing is clean, well-structured, and detail-oriented
• You’re curious by nature and love learning new things
• You’re not allergic to upselling or fielding “sales-y” questions
• You’re organised and process-driven. Multiple tools for different workflows? No problem — you thrive in that setup
• You’re self-motivated and independent, but you also value being part of a tight-knit team
• Remote work isn’t just something you dabble in—it’s where you do your best work. You’ve got fast, reliable internet and a distraction-free workspace ready to go

Responsibilities

Product support

• Go deep on product knowledge through self-driven learning—become the expert
• Be the first point of contact on all inbound support via email/tickets, phone, and eventually live chat
• Run 1-1 Zoom sessions with clients for technical consultation and query resolution
• Maintain our consistently impressive first-reply-time metric (yeah, we’re proud of it)
• Provide technically accurate responses backed by hands-on testing of scenarios
• Collaborate with engineering to squash bugs and keep clients in the loop with timely updates
• Spot patterns in user issues and flag them for product improvement

Be seriously good with clients

• Speed matters. Respond quickly and decisively
• Listen deeply—get to the root of the issue and own it until it’s resolved
• Treat every client interaction with genuine respect and appreciation
• Build trusting, long-term relationships rooted in honesty and transparency

To apply: https://weworkremotely.com/remote-jobs/creative-force-saas-product-support-jedi-remote-emea

About PulseMedia

PulseMedia is a digital marketing agency specializing in healthcare, medical, and wellness brands. We combine strategy, creativity, and technology to deliver data-driven digital solutions that help our clients grow, engage their audiences, and build stronger brands.

As our global team continues to grow, we’re looking for a Junior Front-End Developer based in the MENA region to join us remotely. This is an excellent opportunity for an early-career developer who is passionate about modern web development and eager to build engaging, high-performing digital experiences while working alongside experienced designers, marketers, and developers.

If you’re enthusiastic about clean code, responsive design, and continuous learning, we’d love to meet you.

What You’ll Do

Front-End Development

• Develop and maintain responsive, user-friendly websites and landing pages for healthcare and wellness clients.
• Convert UI/UX designs into clean, maintainable, and reusable front-end code.
• Build digital marketing assets that deliver excellent user experiences across all devices.

Collaboration

• Work closely with designers, digital marketers, and project managers to deliver high-quality projects.
• Support SEO, conversion optimization (CRO), and performance-focused website improvements.
• Participate in team discussions and contribute ideas to improve development workflows.

Performance & Optimization

• Optimize websites for speed, accessibility, and cross-browser compatibility.
• Ensure responsive performance across desktop, tablet, and mobile devices.
• Follow front-end best practices for usability, accessibility, and maintainability.

CMS & Website Management

• Maintain and update WordPress websites and other CMS platforms.
• Implement content updates, page layouts, and reusable templates.
• Assist with ongoing website improvements and feature enhancements.

Quality Assurance

• Identify and resolve front-end bugs and visual inconsistencies.
• Test websites across browsers and devices to ensure reliable performance.
• Help maintain high coding standards and quality across projects.

Continuous Learning

• Stay up to date with modern front-end technologies and industry best practices.
• Participate in code reviews and collaborate with senior developers.
• Continuously improve your technical and problem-solving skills.

What We’re Looking For

Experience

• 0–2 years of front-end development experience, including internships, freelance work, personal projects, or junior roles.
• Experience building or contributing to live websites or web applications is an advantage.

Education

• Bachelor’s degree in Computer Science, Software Engineering, Web Development, or a related field, or equivalent practical experience.

Technical Skills

• Strong understanding of HTML5, CSS3, and JavaScript.
• Knowledge of responsive and mobile-first development.
• Familiarity with React, Vue.js, or similar front-end frameworks is a plus.
• Experience working with WordPress or other CMS platforms.
• Basic understanding of SEO-friendly front-end development.

Tools

• Experience using Git or other version control systems.
• Familiarity with Figma, Adobe XD, or similar design tools.
• Basic knowledge of website performance optimization and cross-browser testing.

Soft Skills

• Strong attention to detail and problem-solving skills.
• Excellent communication and collaboration abilities.
• Comfortable working independently in a remote environment.
• Eager to learn, receive feedback, and continuously improve.
• Strong organizational and time-management skills.

Nice to Have

• Experience with Tailwind CSS, Bootstrap, or similar CSS frameworks.
• Understanding of WCAG accessibility standards.
• Exposure to healthcare, medical, or other regulated industries.
• Familiarity with JavaScript build tools and modern development workflows.
• Fluency in English; Arabic is a strong advantage.

Why Join PulseMedia?

Career Growth

• Learn from experienced developers, designers, and digital marketers.
• Clear progression toward mid-level and full-stack development roles.
• Work on meaningful healthcare and wellness projects with international clients.

Remote-First Environment

• Fully remote position for candidates based in the MENA region.
• Flexible working hours that support work-life balance.
• Collaborative, supportive, and remote-friendly culture.

Competitive Benefits

• Competitive salary based on experience and skills.
• Paid annual leave and public holidays according to your country of residence.
• Opportunities for ongoing learning and professional development.

Make an Impact

At PulseMedia, you’ll help create digital experiences that support healthcare providers, medical organizations, and wellness brands in making a positive impact on people’s lives. We value innovation, collaboration, continuous learning, and delivering exceptional work.

Apply Now

If you’re a passionate Junior Front-End Developer based in the MENA region and ready to grow your career with a forward-thinking digital agency, we’d love to hear from you.

Please submit your CV.

PulseMedia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone has the opportunity to succeed.

Sr. Supply Chain Specialist (12m Maternity Leave Contract)

Diva International Inc. (“DIVA”) is looking for a Sr. Supply Chain Specialist (12m Maternity Leave Contract) who will be responsible supporting inventory management, forecasting, supply chain operations, purchasing, assembly coordination, and internal quality control processes. This role provides analytical insight, operational support, and process improvements to ensure efficient production planning, inventory accuracy, and timely fulfillment across DIVA’s Canadian and U.S. warehouses.

The Sr. Supply Chain Specialist role is a 12-month maternity leave contract. The role allows for remote work in Ontario, Canada only. Travel may be required on occasion. Must be legally eligible for employment and reside in Ontario, Canada. The start date of this position will ideally begin in late September/early October of 2026.

About Us:

Since 2003, DIVA has introduced and onboarded millions of people as they keenly—or—anxiously—discovered reusable period care. Founded by mother-daughter duo Francine Chambers and Carinne Chambers-Saini, DIVA revolutionized the “feminine hygiene” industry and created the mass market adoption of sustainable period care alternatives. Today, the DIVA brand is synonymous with the menstrual care category, driving change and bringing sustainability to the forefront of new period care innovation.
We are DIVA.

Founded in 2002, DIVA disrupted the cycle care industry with the DivaCup®, offering a reusable, comfortable, and innovative alternative to disposable menstrual products. As a pioneer in menstrual health and equity, DIVA has spent over two decades challenging taboos, advocating for education, and driving social impact initiatives that improve accessibility to period care worldwide. DIVA’s commitment to conscious wellness extends beyond menstrual care. Guided by science-backed formulations and human-first innovation, DIVA continues to develop vegan, cruelty-free, and premium crafted products that
empower individuals to feel informed, confident, and cared for—without stigma.

Responsibilities:
Inventory Management & Forecasting

• Support inventory management, forecasting, and supply chain planning, including MRP, production scheduling, and monthly updates.
• Monitor reconciliations, inventory counts, and adjustments across multiple warehouses in Canada and the U.S.
• Assist in defining and tracking departmental KPIs to ensure inventory and supply chain efficiency.
  

Production & Assembly Coordination

• Collaborate with Sales and Marketing Communications to align production plans with demand forecasts.
• Assist with assembly operations, coordinating with manufacturing partners to resolve production, inventory, or quality issues.
• Participate in monthly production planning meetings with assembly partners (e.g., Unique Global) and provide status updates.
  

Purchasing & Vendor Management

• Support purchase orders, vendor quotes, work orders, and raw material approvals, ensuring cost efficiency and timely delivery.
• Build and maintain relationships with suppliers, monitoring performance and holding vendors accountable for deliverables.
• Assist with requests for quotes and support sourcing of raw materials as needed.
  

Cross-Functional Collaboration

• Partner with Accounting to reconcile MCOG accounts and support financial reporting related to supply chain operations.
• Develop and maintain standard operating procedures (SOPs) for supply chain and inventory management activities.
• Support monthly reporting activities related to inventory and supply chain performance, and assist with proposal purchases for inventory to ensure product availability and alignment with business objectives.
  

Quality Assurance Support

• Collaborate with Quality Assurance to support the product realization process, investigate product issues, and implement corrective and preventative actions.
• Identify opportunities for continual improvement across supply chain and assembly processes.
• Ensure compliance with DIVA International Inc.’s ISO 13485 Quality Management System and B-Corp standards.

Qualifications:

• 3–5 years of experience in supply chain, inventory management, or operations analysis, preferably in CPG or regulated industries.
• Strong analytical skills with experience in forecasting, MRP systems, and production planning.
• Knowledge of inventory control, purchasing, and assembly operations.
• Familiarity with quality management systems and regulatory requirements (ISO 13485, FDA, Health Canada).
• Experience working with ERP systems (NetSuite or similar) and Excel (pivot tables, VLOOKUP).
• Strong organizational, communication, and problem-solving skills.
• Ability to collaborate effectively across departments and with external suppliers.
• Detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment.

About Our Hiring Process:

Does this sound like great fit for you?  We would love to hear from you.  

You can expect us to be curious about who you are, what experiences you have gained to date and what you are looking for in your next opportunity. We know that you are selecting us as an employer just as much as we are inviting you to join our team. We will provide a series of opportunities for us to connect and for you to meet various members of our team. Please ask us questions and let us know how we can support you throughout our hiring process.

Why work at Diva International?
People are the heart and soul of DIVA, sharing our passion to make a meaningful difference in the world.  We empower our employees to shatter societal norms and status quo, raise our standards, so we can grow together and make a great company even better.

At DIVA, we strive to be a welcoming and safe space for everyone, regardless of their race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity, physical ability, or any other protected grounds.  We welcome employees and candidates from these underrepresented groups to help make this vision a reality.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please e-mail at accessibility@divacup.com if you require accommodation. Information related to accommodation requirements will be addressed confidentially. 
 

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

Will train

On site

Work must be completed at the physical location. There is no option to work remotely.

Headquarters: Malaysia

To apply: https://weworkremotely.com/remote-jobs/hyphen-connect-limited-lead-product-designer-crypto-exchange

Our client is a medical technology company that develops, manufactures, sells, and services state-of-the-art nuclear medicine imaging systems. Their digital imaging platforms are used by healthcare sites worldwide and serve as the foundation for next-generation imaging and therapy-guiding applications, combining advanced hardware design with proprietary software and algorithms to deliver imaging at exceptional speed, low radiation dose, and superior image quality.

The company operates with a remote-first US team supported by an international headquarters, offering the opportunity to work in a fast-paced, innovative medtech environment.

Requirement

• Experience: 3+ years in an HR Generalist, People Operations, or HR Business Partner role, with a strong focus on full-cycle recruitment
• Knowledge: Solid understanding of US federal and state labor laws, payroll basics, and benefits administration
• Systems: Familiarity with HRIS platforms
• Communication: Excellent verbal and written communication skills with the ability to build trust across all levels
• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field
• Global Mindset: Experience working with a remote international headquarters

Responsibilities

Talent Acquisition (Recruitment)

• Full-Cycle Recruiting: Manage the end-to-end recruitment process for various departments, including intake meetings, sourcing, screening, scheduling, interviewing, and offer negotiation
• Candidate Experience: Ensure a smooth, professional, and positive experience for all candidates throughout the interview process
• Pipeline & Sourcing: Proactively build talent pipelines and source candidates through various channels (LinkedIn, job boards, networking)

People Operations & Employee Experience

• Onboarding & Offboarding: Lead the US new-hire orientation process to ensure a welcoming and informative experience. Manage the offboarding procedure
• HRIS Management: Maintain and update the HR Information System (HRIS) and electronic personnel records to ensure data integrity and confidentiality
• Performance Management: Support and administer the company’s performance review cycles, goal setting, and continuous feedback processes
• Culture & Engagement: Act as a champion of company culture, organizing team events, initiatives, and programs that foster employee engagement and retention

Benefits, Compensation & Compliance

• Benefits Administration: Manage US employee benefits programs (health, 401k, PTO, etc.), including open enrollment and acting as the main point of contact for employee inquiries
• Compensation: Assist in administering compensation plans and ensuring they remain competitive in the market
• HR Compliance: Maintain deep knowledge of U.S. federal, State, and local employment laws. Ensure company policies, employee handbook, and HR practices are fully compliant and up to date

Hi, we’re Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!

Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others:

• Built In’s 2026 Best Midsize Companies to Work For in New York City

• Built In’s 2025 Best Places to Work For In New York City

• Built In’s 2024 & 2025 Best Startups to Work For In the U.S.

• Built In’s 2023 – 2025 Best Startups to Work For In New York City

• Fast Company’s Most Innovative Companies of 2022

• Business Insider’s Most Promising Consumer Startups 2022

• Forbes Fintech 50 2022

Role Overview:

At Brigit we’re focused on giving the 100M Americans who live paycheck to paycheck access to more affordable financial services and getting them on the path to better financial wellness. As a Data Scientist on our team you’ll be responsible for building, improving and maintaining the key ML models that enable our services. The key problem spaces we are focused on are:

• Identifying credit risk of customers so that we can help more people in need when they need it

• Identify fraud early, so we can focus on customers that rely on us for support

• Optimizing our transaction timing so we aren’t causing our customers to overdraw their accounts.

We have access to rich, structured data that we can use to derive insights and build complex models. In addition to supporting new use cases when needed, you will also have the opportunity to help us stand-up best practices and collaborate across Data Science. Analytics, Product and Engineering teams.

What you’ll be doing:

• Build, test and roll out new underwriting and risk models to better predict risk

• You’ll have ownership of the full modeling lifecycle from conception through to production and realize every bit of impact along the way.

• Build, test and roll out new or improved models related to fraud and payments.

• Contribute to building best practices for feature development, model training and model testing and monitoring.

• Analyze how our customer base is shifting as we grow and pinpoint areas we can improve.

• Help our existing engineering and business teams achieve our cross-functional goals.

• Mentor more junior data scientists or aspiring data scientists across the data team.

What you have:

• 6+ years of experience doing data science (modeling + analysis)

• Advanced degree in data science, statistics, computer science, or related field.

• Proven expertise in machine learning principles and techniques

• Experience in Python, using industry-standard modeling toolkits like sklearn, JupyterLab, pandas, matplotlib, statsmodels, etc.

• Experience in writing complex SQL queries and the ability to put together multiple data sources

• Experience creating training data sets, training models, tuning hyperparameters, performing validation, running A/B tests in production, creating and owning performance and model monitoring

• Experience building classification and prediction models, testing them in a startup environment and iterating to improve their models.

• Ability to work effectively and communicate ideas/code clearly in a cross functional team environment (Engineering, Product and Business teams)

• Experience building end-to-end data science solutions to address business needs: from ideation to deployment & AB testing

• Strong written and verbal communication skills, with the ability to explain complex concepts to various audiences

Who You Are

• Passionate self-starter who is always looking for ways to optimize, test, and improve

• Ability to operate through ambiguity by asking questions and learning quickly

• Always willing to collaborate and help your colleagues to do their best work.

• Passionate about making a difference in people’s lives through your work

The anticipated annual base salary for this position is $185,000 – $215,000 with a 10% annual bonus opportunity. This range does not include any other compensation components or other benefits for which an individual may be eligible. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Benefits & Team

• Medical, dental, and vision insurance

• Flexible PTO Policy

• 401k plan

• Paid Parental Leave

• Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health support

• Monthly reimbursements to use against wifi and cell phone bills

• Annual reimbursement for Learning & Development

• Help hard working Americans build a brighter financial future

• High-growth company

• A dynamic, flexible and collaborative start-up work environment with a highly talented team

Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodations@hellobrigit.com.

Disclosures:

• For information on our data privacy policies, see the Brigit California Personnel Privacy Policy.

• Brigit uses E-Verify for employment authorization. See the E-Verify and Department of Justice websites for more details.

About Us

Pickle is a business enablement service. We provide fractional, embedded, human-led support across the functions that quietly keep growing businesses moving. EA and executive support, admin, customer support, operations, bookkeeping and HR.

We’re not a recruitment agency, a consultancy or a software product. We sit in the gap between all three, and that gap is where the real work happens.

We work alongside founder and operator-led businesses at the moments when they need more capacity, more structure, or more support than they currently have. Our people embed into client businesses and take genuine ownership of the work. No task-ticking, no arm’s-length delivery. Just real judgement and follow-through.

What it’s like to work here

We value autonomy and accountability. We are human-first in how we treat our clients, our candidates, and each other. We don’t chase growth at the expense of quality, and we don’t treat people like resources.

We are a small, growing team building something we genuinely believe in, and we are looking for people who want to be part of that.

What We Care About

Good work. Honest relationships. Doing things properly. We use technology and AI intentionally and we never let it replace the human judgement that actually makes the difference. We value calm over chaos, clarity over comfort, and ownership over excuses.

The Client

Our Client is a growing joinery business that needs virtual admin support to handle the day-to-day volume that comes with expansion.

This is a hands-on, customer-facing admin role covering approximately 40 hours per month. You’ll be the first point of contact for customers by phone and email, and the person keeping quotes, invoices, and scheduling moving without anything slipping through the cracks.

What You’ll Be Doing

• Managing emails and the general inbox
• Handling inbound customer calls and enquiries
• Booking appointments and managing scheduling
• Preparing and sending out quotes
• Raising and sending invoices
• General admin support as the business grows

Requirements

• UK based, with English as a first language
• Experienced in small business admin — ideally with a background supporting trade, construction, or services businesses where the pace is practical and the work is varied
• Comfortable picking up the phone and speaking with customers confidently and professionally
• Able to turn around quotes and invoices accurately, without being chased
• Organised and reliable — genuine ownership of a varied workload

Benefits

• A varied, hands-on role at the centre of a growing business
• Practical work with a direct, visible impact day to day
• Flexible, remote working within GMT hours
• 40 hours per month

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location.

About The Client

Our client is the fastest-growing Google Ads agency in the world. Led by founder and CEO Jem, the agency manages nine figures in annual ad spend across more than 180 eCommerce and DTC brands, powered by direct relationships with Google’s product teams and access to alpha and beta features that most agencies never touch. Their strategies aren’t public, their standards are exceptionally high, and their results speak for themselves.

The agency has grown rapidly because of the quality of its work while intentionally maintaining a senior, highly selective team. Their average client retention extends well beyond a year—an uncommon achievement in the industry. Joining the team means working alongside some of the best operators in performance marketing and collaborating directly with a founder whose personal brand is quickly becoming one of the most influential voices in the space.

About The Role

The voice already exists. It is defined, documented, and unmistakable. Your core focus is scripting LinkedIn and Twitter across every content pillar, at volume, without it ever reading like a content calendar and without it ever reading like AI. From there you will write Instagram video scripts and help shape where the personal brand goes next. This is not a role for someone who needs a brief for every post. It is for a writer who reads the founder’s world, catches what is worth saying before anyone else does, helps steer the direction, and says it in his voice better than he would have.

Key Responsibilities

• Script LinkedIn and Twitter in the founder’s voice across every content pillar: Google Ads and direct response thought leadership, the ecommerce operator perspective, agency building, business philosophy, and personal brand.
• Write Instagram video scripts, and grow into other formats over time.
• Help shape the direction and content pillars of the personal brand alongside the founder.
• Research what is moving across DTC, direct response, and the wider space, and turn it into timely content before the feed catches up.
• Work alongside the content team to keep voice and calendar tight.
• Use Claude to produce at volume while knowing the difference between AI leverage and AI slop.

Requirements

• Proven experience ghostwriting for a founder, executive, or personal brand. Portfolio required, this one is non negotiable.
• Comfortable writing across platforms and shaping the voice to each: LinkedIn, Twitter, and Instagram video scripts.
• Able to help direct a personal brand, not just take orders, and to write confidently across every content pillar.
• A real grasp of direct response and what makes a person stop and read.
• Native level English is essential. German is a bonus, not a requirement. Content is English only for now.
• Daily, fluent use of Claude, already built into how you work.
• Strong research instincts. You find the angle before the feed does.
• Speed, plus the discipline to kill your own weak drafts before anyone sees them.
• Hunger to learn the DTC and Google Ads world if you do not already live in it.

Benefits

• Fully remote. Work from anywhere, with flexible hours.
• A seat inside a premium agency managing nine figures in ad spend, working a voice most writers will never get access to.
• A small, senior, global team with no bureaucracy and no busywork.
• Direct access to the founder and to work that actually stretches you.
• Weekly personal mentoring directly from the founder himself.
• Paid time off.
• A wellness bonus.
• Team retreats and workations.

Dedicated to delivering exceptional service and maintaining organized business operations, our company is seeking a detail-oriented Administrative Data Entry File Clerk to join our team. If you excel at managing records, entering data accurately, and working independently in a remote environment, this opportunity may be the perfect fit for you.

In this role, you will be responsible for maintaining digital files, updating databases, organizing administrative records, and ensuring information is entered accurately and efficiently. Your attention to detail, reliability, and commitment to data accuracy will play an important role in supporting daily operations and helping our team stay organized and productive.

 

Key responsibilities:

 

Intake & indexing.

• Receive files from shared inboxes, portals, internal ticketing tools, and cloud folders.
• Confirm document type, required fields, signatures, and attachments.
• Index each record using standard metadata (client/project ID, date, document category, version, region).

 

Document organization.

• Apply standardized naming conventions and folder structures.
• Convert formats when needed (PDF merge/split, image-to-PDF, compressing, version labeling).
• Maintain controlled libraries (final vs draft vs archived), including retention tags.

 

Quality control

• Perform daily spot checks for duplicates, misfiles, missing pages, and unreadable scans.
• Flag exceptions and route them to the correct owner with clear notes.
• Maintain error logs and contribute to process improvements that reduce rework.

 

Records governance & compliance

• Handle sensitive records with strict access controls and confidentiality.
• Follow retention schedules, legal hold instructions, and deletion/archival rules.
• Support audits by pulling records quickly and documenting chain-of-custody steps.

 

Collaboration & communication.

Coordinate with HR, Finance, Operations, Legal, or Customer teams to clarify file requirements.

Provide status updates on backlog, turnaround time, and issues found during processing.

 

Tools you may use:

 

• Cloud storage (Google Drive/SharePoint/Dropbox), document tools (Adobe Acrobat or equivalents), spreadsheets, ticketing (Jira/Asana/ServiceNow), e-signature platforms, and basic office productivity tools.
• Success metrics (examples):
• Accuracy rate (misfile/metadata error rate)
• Turnaround time from receipt to filed
• Backlog size and daily throughput
• Audit retrieval speed and completeness
• Compliance adherence (access control, retention tagging)

 

Qualifications:

 

• Experience in records management, admin support, clerical work, or document control (preferred).
• Strong attention to detail; able to follow naming/filing rules consistently.
• Comfortable handling confidential information and following strict procedures.
• Basic computer proficiency: file systems, spreadsheets, PDFs, and collaboration tools.