Category: Uncategorized

  • Freelance Writer

    Our organization is seeking content writers to create articles and blog posts on a variety of topics.

     

    The rate of pay is $20 per 100 words (this comes out to approximately $100 per article or $50 per hour).

     

    Some topics you may be asked to write about include the following (you can always turn down a topic if you do not feel comfortable writing about it, however if you have experience or expertise in a specific area, please let us know):

     

    • Health & beauty
    • Fitness
    • Home Decor
    • Fashion
    • Sports
    • Do it yourself
    • Finance
    • Legal
    • Medical
    • Family/Parenting
    • Relationships
    • Real Estate
    • Restaurants
    • Contracting (plumbing, pool building, remodeling, etc.)

     

    These are just some of the more general industries and topics that we cover.

     

    Requirements:

    • We ask that all work be completed using a word processor such as Microsoft Word or Open Office
    • A reliable internet connection and the ability to meet deadlines
    • Good communication skills and respond in a timely manner to editorial staff when they ask for updates on tasks, etc
    • Work well as a team member with the rest of our content management and editorial staff

    Note: Applicants to this job signaled that accessing some writing tasks may require payment.

  • Entrepreneur in Residence

    Who is this position ideally for?

    • Tech founders looking for funding – web3 or AI or Gaming space
    • Business founders looking for funding – web3 or AI or gaming space
    • Developers looking to upskill or network globally and gain CTO experience
    • Developers looking to startup (while continuing their 9-5 job)

    soonami is looking for founders interested in Web3 or AI or gaming technologies, for early-stage projects. The vetting process for this position is 12-15 weeks. After the 12-15 program you will be taken to the Investment Committee stage and if you clear, you get $125k as funding from the soonami ecosystem to launch your startup


    A project that we have funded in the past?

    AuditOne has successfully moved out of the soonami ecosystem and raises 800k Euro recently.


    Is this a paid position?

    • For a bit, yes – then you have to raise funding (which we will facilitate)
    • After an initial vetting process (which lasts 10 days), if you’re chosen for the program, you have to enrol with us as a team of two co-founders (not more members, not less) and go through a 12-week program
    • During the above three months, you will be paid a stipend.
    • $1k/ month/member (for a three month period: Oct – Dec – During this period you can continue with your existing job/other assignments
    • After three months, if you’ve shown progress depending on feedback given to you, you will be taken to the Investment Committee
    • If the committee approves, you’re granted $125k from the soonami ecosystem. At this stage you need to give your startup full-time commitment.
    Tasks
    • After your join Application gets accepted and you proceed to the next step, you’ll have to apply for the soonami Venturethon, which is a second process to vet candidates
    • Fill out your form on app[.]foundance[.]org/events/soonami-cohort-5
    • The above is necessary for shortlisting
    • It’s a 12-15 week process
    • You’re supposed to have an idea in the web3 or Gaming space and build part of the MVP/basic framework in a 10-day sprint, then improve the product in 8-10 weeks depending on the feedback you receive from us
    Requirements

    Expertise in any of the below.

    Web3

    • Blockchain Development
    • Decentralized Application (DApp) Development
    • Smart Contract Development
    • Web Development Skills
    • Understanding of Decentralized Finance (DeFi)
    • Gaming
    • AI
    Benefits
    • A great platform where your startup finds boost
    • You will get a monthly stipend of $1K/ month/member for a team of two people for three months.
    • A certificate of completion of the EIR program
    • Funding potential available of upto $125k for those who stick around for the 8-15 weeks EIR program and ace the IC (Investment Committee)


    Your Team

    • If you have an existing co-founder/team, they can continue to work with you
    • You can also look for a co-founder from the soonami community. We can assist with this process


    Ventures we have funded

    • AuditOne
    • unbounded.dao
    • Foundance
    • Rethink Finance
  • Senior Product Designer

    MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world to keep in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travelers passionate about what we do and believe in. And we are ready for another talented person to join the party. 🚀

    We’re seeking a Senior Product Designer with foundational experience working on SaaS or B2C products who is eager to grow into a leader-level role. This position offers an opportunity to build a strong foundation in design and contribute to creating cohesive, user-friendly product experiences that help MailerLite stand out.

    In this role, you’ll collaborate closely with senior designers and cross-functional partners, gaining exposure to design strategy and helping improve product workflows. We’re looking for someone with a passion for design, who is curious, proactive, and excited to learn and grow into a leadership position.

    Your focus will be on refining UX flows, supporting design research, and contributing to the creation of a unified design system. We value empathy, collaboration, and a growth mindset, and we’re committed to fostering an environment where you can thrive and develop your skills.

    Why MailerLite?

    Wondering why we think you’ll love working for MailerLite? Here are our favorite 6 reasons!

    • You’ll make the app feel LITE again
      Simplicity is one of our deepest values, and the design team has the mission of the utmost importance by making sure we stay true to ourselves while serving both our users and company goals.

    • You’ll grow, develop and evolve
      As part of a team that’s always looking for new, innovative ways to offer value for customers, you’ll constantly be experimenting, learning, and trying out new things.

    • You’ll take ownership
      We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments.

    • You’ll have experts on hand
      Whenever you’re stuck, your teammates with a wide range of different expertise are ready to help you grow. And they’d love for you to share your knowledge too!

    • You’ll pick where you work, every day
      We embrace the remote culture. Every day you get to choose what environment makes you most productive.

    • You’ll have stability
      We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase.

    What you will work on
    • Conduct user experience research using qualitative and quantitative approaches

    • Work closely with stakeholders to proactively identify UX challenges and opportunities through a deep understanding of product vision and requirements

    • Understand complex product workflows, distilling them into intuitive user flows, consistent component behavior, and a unified style

    • Manage both the big-picture vision and the day-to-day challenges of building a complex user-facing product

    • Foster a supportive environment within your close team

    • Actively contribute to the multi-brand Design System project we’re establishing as a cross-team effort, led by the Design team

    • Collaborate with stakeholders to identify areas of synergy between our three products, MailerLite, MailerSend and MailerCheck, ensuring a unified and seamless user experience

    Team Achievements

    We’re incredibly proud of our team and love celebrating their accomplishments. At MailerLite, we believe in recognizing hard work, creativity, and collaboration.

    Here, we share some of the standout achievements that highlight the passion and talent within our team.

    • Rooted in research:

    Our team leveraged user research and prototyping to design effective onboarding flows for new users, demonstrating our commitment to user-centered design and seamless experiences.

    • Innovative Development

    Successfully launched a new, feature-rich, drag-and-drop builder for creating professional landing pages.

    • User-Centric Design

    Designed an intuitive interface, highly rated by users for its ease of use and versatility.

    What we offer
    • Yearly gross salary range: $62,000 – $72,000

    • Remote-first culture with the team working remotely from all over the world

    • International health insurance provided with coverage in most countries. Monthly healthcare payout available in select countries where coverage is limited

    • Company-paid retreats. Once per year we gather for a week in an exotic location to work, learn and have fun together

    • 31 days of vacation per year. We encourage you to unplug and recharge!

    • 12 paid sick days for your physical and mental well-being, no doctor’s note required. Parents can use them to care for their sick children

    • 4 creative days. One paid day off per quarter to do something creative and fun

    • 12 parental days per year. Enjoy one paid day off each month to treasure time with your children

    • Parental leave. Enjoy paid bonding time at 100% of your salary when welcoming a new child into your family through birth or adoption – 3 months for primary caregivers and 1 month for secondary caregivers

    • Parenting budget of $1000. Celebrate the arrival of your little one, whether through childbirth or adoption, with a special gift from us

    • Joy Budget. Annual budget to spend on whatever that brings you joy

    • MacBook and other tools that’ll help you to do your job efficiently

    • 5+ years of experience in a senior design role, with a portfolio showcasing complex products and user flows

    • Expertise in design tools (e.g., Figma), front-end technologies, and UX research methods

    • Ability to think at a high level about product strategy and translate it into Design goals and values

    • Ability to structure the design process and help organize a whole team’s work

    • Positive attitude and deep empathy towards end users and team members

    • Excellent interpersonal and communication skills, with a knack for rallying teams around a design vision

    • Outstanding attention to detail (if you apply, include the word lite somewhere in your application)

    • Located in the EMEA region

      Bonus skills:

    • Some experience working on multiple platforms such as mobile apps and 3rd party integrations, or developing and maintaining a Design System

    • Experience in leading a design team or coaching team members

    • Some knowledge of HTML/CSS

    For more information, visit our Hiring journey and FAQ pages.

  • Senior Backend Developer

    We’re looking for someone based within the UTC 0 to UTC+2 time zones.

     

    Our mission

    At Mimo, we believe that coding can open doors to careers and opportunities like few other skills. We aim to provide the most accessible and enjoyable way to learn to code while providing our learners the tools to become creators on our platform.

     

    About the team

    We’re looking for a backend developer to join our cross-functional app team. You’ll build the business logic and protocols that deliver flexible flows, scale highly distributed systems, and continuously improve our infrastructure to help us provide the most accessible and enjoyable way to learn to code to our users.

     

    What you’ll be doing

    • You’ll design, build, and ship major user-facing engagement features in collaboration with product managers, designers, and developers, using C#, ASP.NET Core, and TypeScript.
    • You’ll develop backend components in conjunction with SQL Server, the underlying database on top of Entity Framework Core as ORM.
    • You’ll design scalable APIs and services that support the growth of the Mimo platform.
    • You’ll build and operate infrastructure, toolset, and deployment pipelines, taking operational ownership of the services.

     

    You’ll thrive in this role if

    • You’re a seasoned developer. You have three (or more) years of experience as a backend developer shipping features for large-scale and real-time applications using C# and ASP.NET Core, building consumer-facing products.
    • You have a bias for action. You have a strong sense of urgency; when you see a problem, you solve it. You don’t have time to waste on analysis paralysis and prefer to learn from your mistakes as you go.
    • You’ve built and maintained APIs. You hold yourself and others to a high bar when working with production systems, bringing a sound understanding of API design and best practices.
    • You care about code quality. You follow engineering best practices like code reviews to ensure and maintain excellent application performance and code quality.
    • You take the lead to ensure reliability. Practical experience securing, monitoring, log analysis, and conducting investigations in cloud-based environments (we use GCP).
    • You pay excellent attention to detail. When reasoning trade-offs, you’ll put the user first and care deeply about the details.
    • You ooze the values of the DevOps mindset. You’re intensely curious and passionate about running software in DevOps environments and eager to explore DevOps and SRE more.
    • You know a thing or two about architecture, containerization, and orchestration. You’re keen to learn/or use container systems like Docker, Kubernetes, and/or Platform as a Service.
    • You have a sense of ownership. You believe in solving a problem entirely rather than simply shipping a solution. You operate autonomously and follow through on your commitments.

     

    How we work

    • We ask you to be in the time zone UTC ±0 to UTC +2 for this role.
    • If you’re located outside this time zone range and want to move to the company’s official headquarters in Austria, we’ll handle the work permit process and cover travel expenses.
    • If you prefer to work outside your home, we offer a physical location in Vienna and co-working stipends in other cities.
    • We love working async. You can set your own pace and schedule.

     

    Our global perks and benefits

    • We have a remote-first mentality and give everyone a home-office budget.
    • 25 days of paid vacation in addition to your local public holidays and paid sick leave.
    • We sponsor team retreats throughout Europe and remote-friendly activities, like hack weeks and coffee breaks.
    • To further develop yourself, use our €1k growth budget for books, online courses, conferences, or anything else that supports your development.
    • To give our menstruating team members the time off to cater to their health when needed during their menstrual cycle, we offer up to 2 days of paid menstrual leave per month.
    • Your annual gross salary will be €69kautomatically increasing by 5% yearly. No questions asked.
    • The chance to build a world-class product, positively impact millions of aspiring developers and be a virtual owner of the company with equity (phantom stock).

     

    Our 4-step hiring process, in a nutshell

    • You’ll first have a video call with a member of the People team for a quick get-to-know chat.
    • Then, you’ll be given a take-home challenge to work on. Don’t worry; we know you have many things on your plate and good things take time. You won’t be given a deadline.
    • Next is the technical interview to show your skills to the hiring manager.
    • Lastly, you’ll meet your potential future peers for a laid-back conversation.
    • If everything goes smoothly, you’ll receive an offer from us shortly after. Fingers crossed!
  • Sales Engineer – Aerospace

    Join RBC Bearings, named one of the top 100 fastest growing global companies by Fortune magazine, as an Aerospace Sales Engineer. RBC Bearings has been a significant part of the industry since 1915. RBC continues to uphold our mission of improving services and delivering innovative product design solutions across various markets. Embrace our core values of Integrity, Personal Responsibility, Respect, and Teamwork, and become a pivotal part of a team dedicated to excellence. In this role, you will engage with clients, providing expert guidance and solutions tailored to their needs while playing a crucial role in expanding our market presence. If you are driven by innovation and firmly committed to advancing the aerospace sector, we invite you to contribute to our legacy of success and growth.

    Tasks
    • Develop and maintain strong relationships with current and prospective aerospace clients to understand their needs and provide tailored solutions.
    • Collaborate with the engineering team to ensure product specifications meet customer requirements and industry standards.
    • Conduct market research to identify new business opportunities and trends within the aerospace component manufacturing sector.
    • Prepare and deliver technical presentations and product demonstrations to clients, highlighting the benefits and features of RBC’s offerings.
    • Negotiate contracts and close sales agreements, ensuring profitable growth while maintaining the company’s values of integrity and respect.
    • 50% travel to visit customers or teams
    Requirements
    • Bachelor’s degree in Engineering, Business, or a related field.
    • Minimum of 3 years of experience in sales within the aerospace or manufacturing industry.
    • Strong knowledge of aerospace components and market trends.
    • Excellent communication and negotiation skills with a proven track record of closing deals.
    • Ability to travel domestically and internationally as required.
    Benefits

    Car, phone, laptop and expense account. Annual bonus based on performance. Other typical benefits afforded to employyes of the UK.

    RBC Bearings is an equal opportunity employer.

  • Copywriter

    WHO WE’RE LOOKING FOR
    The ideal copywriter has excellent English writing skills and is excited to write high-quality, SEO-driven content that aligns with detailed, client-specific guidelines. Projects most commonly include writing web pages for eCommerce and lead generation business sites such as category pages, product descriptions, and blog posts. Our clientele is constantly evolving. We produce content for these and many other industry verticals:
    Fashion (both mass-market and luxury)
    Skincare & Beauty
    Tech & Software**
    Finance & Investing**
    Law (family law, product liability, divorce, etc.)**
    Education
    Home Improvement
    Automobiles & Motorcycles (OEM and aftermarket accessories)
    Health and Wellness**
    Medical / Clinical**
    Digital Marketing
    SEO / PR / Advertising / Marketing**
    **Writers with a background in these highly specialized fields are strongly encouraged to apply.
    The ideal candidate for this position is a multifaceted technical and creative writer with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly blends SEO best practices and brand priorities for finished work that’s engaging, creative, and ROI-driven. Candidates should also be willing and able to complete careful research in order to gain a strong understanding of various industries. Candidates should be prepared to provide portfolios featuring published work. Once an offer has been extended, writers will be asked to take a brief training course.
    Compensation
    Writers are paid on a per-word basis. The rate is assessed according to our KPI rubric (key performance indicators) with an automatic raise after 400 and 800 pages have gone live on our client’s websites.
    Initial compensation is up to $0.06 per word with $0.034 per word being the most typical compensation level. This is $30 or $17 per page of 500 words.
    After 400 pages live, the top marginal rate increases to $0.064 per word with the most typical rate of $0.038 per word, or $32 and $19 per page. After 800 pages live, the top marginal rate increases to $0.07 per word with $0.044 per word being the most typical, or $35 and $22 per page.

  • Project/Delivery Manager

    Company Description

    About us: FocusReactive is a modern consultancy company with deep specialization in Jamstack,  Headless CMS, Headless eCommerce development. Our agency partners with a number of vendors such as Vercel, Sanity, Storyblok, Contentful, and we help our clients building modern and performant marketing platforms based on headless CMS and ecommerce storefronts. It is not a traditional outsourcing company, therefore we expect each engineer to integrate well into clients product delivery and design process, driving key decision-making.

    Job Description

    In this role you will work partly partly on clients’ outsourcing projects from FocusReactive side https://focusreactive.com/ and on GitNation.com product https://gitnation.org/ and
    Your role will involve managing resources, coordinating with managers, and ensuring the highest quality standards are met on time, within scope and budget. 

    Qualifications

     YOU WILL BE RESPONSIBLE FOR:

    – Development comprehensive project plans, including timelines, resource allocation, and risk assessments;

    – Monitoring project progress and identify potential risks or issues;

    – Managing client expectations and resolve any issues or concerns promptly;

    – Managing changes to the project scope, schedule and costs using appropriate verification techniques.

    – Measuring project performance using appropriate tools and techniques.

    – Reporting and escalating issues to management as needed.

    – Performing risk management to minimize project risks.

    – Creating and maintaining comprehensive project documentation.

    – Fostering strong relationships with clients and managers.

    QUALIFICATIONS:

    -Have 4+ years of  proven experience in project or delivery management;
    – Have experience both in outsource and product (mainly EdTech) project management; 
    – Proficient in project management tools;
    – Strong leadership, communication, and problem-solving skills;
    – Ability to manage multiple projects and prioritize tasks effectively;
    – Excellent verbal and written communication skills in English (B2 level or higher);
    – Technical background is a huge plus.

     

    Additional Information

    Benefits

    – Fully remote position (CET timezone);
    – Work with recognized tech brands and their representatives in the thriving JavaScript ecosystem;
    – Professional trainings, tech and non-tech courses, workshops, conferences expense coverage;
    – Regular team building activities (breakfasts, lunches, occasional off-sites);
    – 30 days off a year (flat number, including local public holidays);
    – Medical/Sport expenses coverage.

  • Senior Next.js Developer

    The Role:

    We are looking for a Senior Next.js Developer for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products.

    What we’re looking for:

    • 5+ years of experience in web development, with at least 4 years equally using both React and Next.js.

    • Proficient understanding of web markup, including HTML5 and CSS3.

    • Strong experience with server-side rendering and static site generation in Next.js.

    • Familiarity with RESTful APIs and modern authorization mechanisms, such as JSON Web Token.

    • Experience with state management libraries (e.g., Redux, MobX).

    • Familiarity with modern front-end build pipelines and tools.

    • Experience with data structure libraries (e.g., Immutable.js) is a plus.

    • Excellent troubleshooting and communication skills.

    Responsibilities:

     

    • Lead the development of new user-facing features using Next.js.

    • Optimise applications for maximum speed and scalability.

    • Ensure the technical feasibility of UI/UX designs.

    • Collaborate with back-end developers and web designers to improve usability.

    • Write robust, clean, and documented code.

    • Maintain and enhance existing web applications.

    • Conduct performance tests and ensure responsiveness and stability across all platforms.

     

     

     

    What we offer:

     

    • Get paid, not played
    • No more unreliable clients. Enjoy on-time monthly payments with flexible withdrawal options.
    • Predictable project hours
    • Enjoy a harmonious work-life balance with consistent 8-hour working days with clients.
    • Flex days, so you can recharge
    • Enjoy up to 24 flex days off per year without losing pay, for full-time positions found through Proxify.
    • Career-accelerating positions at cutting-edge companies
    • Discover exclusive long-term remote positions at the world’s most exciting companies.
    • Hand-picked opportunities just for you
    • Skip the typical recruitment roadblocks and biases with personally matched positions.
    • One seamless process, multiple opportunities
    • A one-time contracting process for endless opportunities, with no extra assessments.
    • Compensation
    • Enjoy the same pay, every month with positions landed through Proxify.
  • Senior Manager, Total Rewards

    Join Our Mission: Help the Helpers with Jane
    Let’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. We’re looking for people who are ready to jump in and join us as we simplify the lives of healthcare practitioners and patients every day.
    At Jane, success means collaborating with your team, delivering an aligned result with efficiency and quality, communicating clearly and openly, and embracing continuous improvement. And guess what? Jane is a remote-first company, so every role, including this one, gives you the freedom to work from anywhere in Canada.
    Your Role in Our Journey:
    With Jane’s continuous growth into new territories and new possibilities for our customers comes new complexities for our People Team to navigate. We’ve been able to scale our compensation and benefits practices to date by implementing simple systems that align with our values and meet the needs of our Jane team. We’re now at the point of needing to bring on our first Total Rewards pro to navigate new territory and take full ownership of these programs as we build out new teams in new geographies and have another big year of growth for the Jane team!
    Learn More About Us
    We’re founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.
    We’re a company that is growing rapidly, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. If you’re the kind of person who gets a kick out of being resourceful and loves solving problems, we would love to hear from you.
    No doubt, Jane’s a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That’s normal here. And yes, we have a Slack channel for parents, but we’ve also got channels dedicated to plants, furry friends, food, pride, wellness – you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year.
    We believe in collaboration, humility, and keeping a growth mindset. We’re looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
    You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews
    If you’re excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!
    The Impact You Could Have:
  • You’ll have the opportunity to continuously build out creative compensation solutions by partnering across the People team, with executive stakeholders and our Finance pros as we spin up new teams, new roles, and enter new geographies (with the majority of our team in CA, and growing our employee presence in US & UK).
  • You’re a do-er and you’re excited to take full ownership over our total rewards programs, initially as a single incumbent. This means you’ll be doing all things compensation from completing our salary surveys (currently working with Radford and TAP Network), benchmarking, to running our compensation reviews and completing annual market reviews of our salary bands, providing compensation training for managers and AMAs on the hot topic of compensation for all of Jane. 
  • By taking full ownership of our benefits programs, you’ll be working with our Canadian (Sun Life), US (Sequoia One) and UK vendors to optimize our group benefits, ensure they’re aligned with our values of helping the helpers, and meeting the needs of our Jane team. This includes a holistic maintenance and ongoing improvement to our benefits including perks such as our Health & Personal Spending Accounts, iterating on our Recognition & Delight program and future programs as we grow.
  • Establishing our first pay equity review and setting up this practice for an annual review moving forward.
  • Leading our Sr People Operations Partner who has full ownership on our People Systems and has begun to build the foundation of our People Analytics work.
  • As part of our People Leadership Team, you’ll play an active role in setting the direction for the People Team and ambitious (yet realistic) goals across the department.
  • The Experience We Feel We Need:
  • You start from an IC-first mindset when building total rewards solutions to focus on the experience of our team members first and foremost, while balancing Jane’s non-negotiable of making more than we spend (yes, we’re profitable and we plan to keep it that way).
  • You have a keen interest in people data to help take data-informed decisions and tell stories. You’ve been able to demonstrate this in the work you’ve done with Total Rewards metrics and potentially additional areas of People Analytics.
  • You have experience building creative compensation solutions by leveraging the pulse of the team, working closely with internal stakeholders, keeping a pulse of total rewards trends in the market, utilizing compensation surveys, recruitment data, and additional creative means.
  • You ideally have experience working across Product Development roles (Product Management, Design, Engineering) as well as Customer Support & Sales roles.
  • We’re looking for someone who excels at taking complex topics and simplifying them. Your ability to break down sophisticated concepts into clear, practical solutions that can be implemented seamlessly will be key to your success in this role.
  • You’re passionate about finding practical, effective solutions that meet the needs of our internal stakeholders. Your approach reflects our culture of collaboration and care, ensuring your ideas are not just innovative but also work in the real world.
  • You can have a ball working through compensation models in Google Sheets, and you have experience partnering closely with Finance teams as well as working with executives on total rewards solutions.
  • This role will start with one direct report who runs our People systems (HiBob HRIS, Lattice and Culture Amp) and People Analytics. Prior people leadership experience is a significant asset.
  • Global total rewards experience, particularly in US and UK markets, is a significant asset.
  • Compensation Expectations for the Role
    Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $126,800 and maximum annual salary of $206,100. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $150,600
    It’s also possible to join Jane at a salary above or below this, which would mean a salary below $150,600 typically reflects someone who has all the potential to be fully accomplished in the role but doesn’t yet possess all the skills required, while a salary above $150,600 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.
    Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined, click on this link here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.
    More information on our benefits can be found here!
  • Customer Support Specialist

     

    About the Role:

    We are seeking experienced customer support specialists with a focus on providing high-quality service to Enterprise-level Customers (Healthcare Facilities). You’ll be responsible for owning and resolving issues raised by these clients, ensuring that they receive prompt, tailored solutions that meet their specific needs.

    Key Responsibilities:

    • Manage and resolve escalated queries from business customers via phone, chat, and email.
    • Collaborate with internal teams (e.g., legal, billing, operations, etc.) to solve complex customer issues and ensure timely resolution.
    • Ensure all customer interactions are tracked, and issues are resolved within established service-level agreements (SLAs).
    • Provide professional, empathetic service to enterprise clients, particularly during high-stakes situations.

    Skills and Experience:

    • 3-4+ years of experience providing specialized customer support, B2B preferred, ideally within a SaaS or enterprise software environment.
    • Proven experience managing escalations and maintaining strong relationships with business customers.
    • Experience working towards High CSAT (>90%) and QA scores in B2B environments.
    • Ability to handle an average of 30+ calls and 15+ emails daily, with a focus on resolution and customer satisfaction.
    • Familiarity with SLA management and complex customer issue resolution.

    Why Work at CBH?

    • Join a fast-paced, innovative startup unicorn that is making a difference in the lives of tens of thousands of customers.
    • Work remotely with a diverse team from around the world.
    • Access opportunities for personal and professional growth, with support to develop new skills and explore different areas of the business.

    System Requirements:

    • A reliable laptop/desktop (no Chromebooks or Linux OS).
    • Minimum 20 Mbps wired internet connection.
    • Wired headset.
    • Quiet, distraction-free working environment.
    • Stable power and internet connectivity.

    If you’re excited to provide excellent customer service and thrive in a fast-paced environment, we encourage you to apply today!