Category: Uncategorized

  • Financial Planning & Analysis Coordinator

    In collaboration with Manager, Financial Planning & Analysis, support all activities related to financial planning & analysis for all company product lines, including the analysis and forecasting of revenue, profitability, costs, and backlog, expenses etc.   Act as a liaison between finance and project operational groups to support the development of systems to improve financial related communications and tracking of project financial metrics, including providing support for the collection of data and the identification of cost saving opportunities at the product, department, and project level.

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    Project Finance and Revenue Analysis Support

    • Support the development of key analytics and dashboards to improve financial related communication and tracking of project financial metrics.  This may include product line dashboard, resource management initiatives and systems implementations and utilization and revenue projections.
    • Support development of project and company level budget forecasts for internal and external stakeholders.
    • Identify trends related to project cost overruns and opportunities to improve project budgeting by refining costing algorithms.
    • In collaboration with Project Directors/Managers, support the coordination and administration of study related budget agreements including development of change orders and vendor agreements.  Support development of statements of work as appropriate.
    • Assist Project Management teams in reconciling project expenditures with budgeted amounts during, or at the conclusion of a project.
    • Liaise with Business Development and support Project Directors/Managers with implementation of change orders and, where applicable, statements of work.
    • Liaise with Legal to finalize statements of work, change orders and vendor agreements. where applicable.
    • Update or recommend improvements to internal revenue management and expense forecasting analysis and change order processes.
    • Support technologies and analytics that ensure fluid active revenue forecasting for the organization.
    • Gather and analyze large sets of data from various sources, summarizing data for use in internal and external purposes.
    • Maintain revenue model by working closely with internal teams to understand inputs and prepare analysis as required for expanded leadership review.
    • Assist in overall monthly analysis to provide results prior to month-end, allowing for time-sensitive analysis and decision-making.

    Transactional Processing

    • Support Project Directors/Managers with data collection and forecasting related analysis of revenue and expenses for the product lines. 
    • Ensure the timely verification and processing of change orders and statements of work.
    • Organize technical written materials for statements of work, change orders and vendor agreements including organization of sections, tables, exhibits and attachments.

    Vendor Support

    • Support development of changes to vendor bid packages to ensure accurate alignment with sponsor agreed upon project budgets.
    • Support development of assumptions and finalization of vendor budget agreements.
    • Support analysis of vendor proposals and budgets by composing comparative analysis.

    Qualifications

    • Applicants should have a minimum of a one-to-two-year post-secondary certification in a relevant field of study, or a minimum of one to three years of related work experience with ongoing training. An accounting or Office Administration specialty preferred.
    • The successful candidate must exhibit the following skills: self-motivation with strong communication skills and a commitment to achieving positive results.
    • Strong attention to detail and keenness to understand the importance of building collaborative relationships to achieve results.
    • Ability to engage in continuous learning and self-development.
    • Ability to continually foster teamwork. 

    Additional Knowledge / Skills

    • Skilled in use of spreadsheet, database and/or data-mining software.
    • Advanced Excel proficiency. 
    • Literate in the concepts of data analytics. 
    • Visual Basic Applications (VBA) skills preferred.

    Working Conditions

    • Home-based
    • *Accommodations for job applicants with disabilities are available upon request

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    $46,500 – $77,000 a year

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  • Senior Product Manager Template Library

    Join Our Mission: Help the Helpers with Jane

    Let’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. We’re on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote — giving you the freedom to work from any corner of Canada.

    Your Role in Our Journey

    We’re looking for a Senior Product Manager to lead the evolution of Jane’s charting system and its central template library, one of the most critical and widely used features of our product. With over 50,000 templates uploaded by healthcare practitioners globally, the current system has served our community well. However, as we move towards 2025, it’s time for a transformation. Your primary focus will be improving template discoverability and streamlining workflows to enhance the effectiveness and efficiency of practitioners. This role will have a direct impact on onboarding success, helping new users get up and running quickly, while also preparing Jane’s charting system to integrate with our upcoming Clinical SDK and future innovations.

    You’ll work closely with cross-functional teams to understand customer pain points, iterate on solutions, and drive key product changes that impact the daily operations of thousands of healthcare professionals. By leveraging the power of AI, you’ll help create a more intuitive and seamless experience, ensuring that practitioners can easily find and use the templates that best fit their needs, all while delivering tools that make charting more efficient and enjoyable.

    If you’re excited about shaping the future of clinical charting in a rapidly evolving, customer-centric company, this is the role for you. You’ll lead a newly formed team, ensuring that our charting system continues to meet the growing needs of our diverse user base, all while contributing to Jane’s broader mission of simplifying healthcare operations and making practitioners’ lives easier.

    Learn More About Us

    We’re founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.

    There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It’s not just about what you’ve done before or how quickly you work; it’s about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.

    No doubt, Jane’s a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That’s normal here. And yes, we have a Slack channel for parents, but we’ve also got channels dedicated to plants, furry friends, food, pride, wellness – you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We’re on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals’ lives easier every single day.

    You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews

    But we’ll also keep it real — as much as we love our work, the mountain we’re climbing is always getting taller. We’re a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you’re the kind of person who gets a kick out of being resourceful and loves solving problems, you’ll fit right in.

    Our vision as we move towards 2025 is all about creating More Happier Helpers. That means not just growing in numbers, but growing a community of thriving healthcare professionals who provide top-notch care with Jane at the heart of their operations. If you’re someone who’s feeling stifled by bureaucracy, itching to shake things up, or just someone who wants to make a genuine impact in the world, consider if the Jane team is the place for you.

    We believe in collaboration, humility, and keeping a growth mindset. We’re looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

    In short, if you’re excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!

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    The Impact You Could Have

    • Simplify practitioners’ workflows by transforming the central library of 50k+ chart templates into a resource that intelligently surfaces the most relevant templates and tools at the right time, enhancing practitioners’ efficiency and effectiveness in delivering patient care.
    • Accelerate onboarding success by improving template & resource discoverability, enabling customers to set up and begin seeing patients quickly.
    • Collaborate across teams to align the Chart Library with Jane’s upcoming Clinical SDK and ensure it supports future product innovations.
    • Drive customer-focused solutions by deeply understanding practitioners’ challenges and crafting tools that directly address their needs without compromise.
    • Shape the future of clinical charting by working with a newly formed team to deliver impactful changes to one of Jane’s most essential tools.

    The Experience We Feel We Need

    • 5+ years as a Product Manager with a track record of shipping impactful products with at least one 0 to 1 product in your past.
    • A strong focus and ability to learn.
    • Ability to communicate effectively in every situation. You use your communication skills to motivate your team, communicate with your manager and other Jane team members about what you’re working on and have the ability to build incredibly deep trust as a result.
    • You’re able to work through challenges by working to get everyone rowing in the same direction.
    • You’re able to inspire your team to do the best work of their careers.
    • You’re able to deftly parse signal from noise when evaluating data & feedback.
    • Healthcare experience + Onboarding/PLG experience.
    • General understanding of the limitations and opportunities of using AI to power features.
    • Bonus points: Experience working with AI to deliver value to customers

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    Jane’s committed to paying our team members fairly, clearly, and above all, paying for growth. This role has a minimum annual salary of $117,100 and maximum annual salary of $182,900. As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $139,000.

    It’s also possible to join Jane at a salary above or below this, which would mean a salary below $139,000 typically reflects someone who has all the potential to be fully accomplished in the role but doesn’t yet possess all the skills required, while a salary above $139,000 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.

    Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined, click on this link here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.

    At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

    We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

    We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.

  • Bluesky Backend Go Developer Data Infrastructure

    Remote – Bluesky’s mission is to transition the social web from platforms to protocols. We’re building a federated social network where users have more power. Our team has decades of combined experience building distributed applications. As a backend dev, you’ll build data infra…

  • Financial Control Manager

    Our Ways of Working Principles:

    We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work.

    As we further adjust  to hybrid working, we want to take what we’ve learnt from working remotely and keep the flexibility that’s enabled us to thrive and keep driving our business forward.

    We have some core principles which support us in this:

    Do what’s right

    Trust & give permission

    Delivery matters

    We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process.

    This role is Fixed Term for a 12 month period

    Work with us

    Moonpig is looking for an individual to join our high performing Moonpig Finance team as a Financial Control Manager.

    At Moonpig Group our mission is to help people connect and create moments that matter. We are an international group, comprising the Moonpig, Buyagift and Red Letter Days brands in the UK and the Greetz brand in the Netherlands.

    We were founded with a goal to disrupt the traditional greetings industry. Two decades on, we’re an established leader within the online cards and gifting market, offering a wide range of products to customers across the world.

    Moonpig is an iconic brand and innovator, with clear values (read more about our values here!). These values set our teams and our business up for success in an environment that’s fun, supportive and challenging. They’re the glue that binds us together and we think of them as a platform to help us deliver our best work. You have every chance to drive impact here at Moonpig Group, and most importantly, we genuinely want you!

    What You’ll Be Doing

    The Financial Control Manager is a senior role in Moonpig reporting to the Head of Financial Control and will oversee the brand’s financial statements. The role of the Financial Control Manager is to ensure financial transactions for Moonpig are recorded on a timely and accurate basis, and provide analysis and guidance to the business on current performance. You will be responsible for spearheading an update to our financial control environment by reviewing and improving controls within the team as well as ensuring these are as efficient as possible. With a team of four, you will be responsible for helping them prioritise and plan, and ensure they are growing in their careers and developing at all times. You and your team are the first point of contact for the Moonpig business stakeholders on financial performance.

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    Other Key Responsibilities:

    • Oversee the month end process and reporting, including the production of the P&L and balance sheet decks.
    • Manage year end reporting including responsibility for the annual financial statements for Moonpig.com and leading our audits.
    • Lead an update in our financial control environment in advance of the upcoming UK Corporate Governance Code changes.
    • Drive consistency and standardisation of procedures and financial controls.
    • Assist in the execution of our efficiency plans, including embedding our new reporting / forecasting tool (Planful) into month end processes, and reducing manual effort across the team.
    • Partner with business stakeholders on areas of financial reporting, business processes and driving cost control.
    • Own the cash flow and balance sheet forecasting, and assisting FP&A teams more generally with budgets and forecasts.
    • Ad hoc requirements as needed to support the Head of Financial Control, Finance Director and the wider business.

    About You

    • You will have worked at a manager level within a reporting and financial accounting function, demonstrating your business partnering skills and ability to work effectively with non-financial stakeholders. You have a keen eye for identifying inefficiencies in processes and then coaching others on how to rework and optimise them. You’ll have a structured approach to your work, with high standards for you and your team.
    Required skills and experience:
    • Qualified ACA/CIMA/ACCA or equivalent experience, with at least five years PQE
    • Proactive and enthusiastic approach to your work, with an analytical and problem-solving mindset to challenge and ask the right questions
    • Experienced team manager, who loves coaching and developing others
    • A strong foundation in financial controls and implementing these effectively
    • Fantastic organisational skills, prioritisation and effective project management
    • Experience business partnering across functions, with strong verbal and written communication skills
    • Excellent Excel skills, and a master at developing robust, simple, easy to follow models
    • Enjoys working in a fast-paced, growing company
    • Listed entity experience (preferred but not essential)

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    Want to hear more? 

    Find out more about Moonpig Group and what it has to offer here!

     

    Moonpig’s Commitment to Equality, Diversity and Inclusivity 

    At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.

    We’re proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees.

    We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.

  • Director Cloud Infrastructure

    Why join Freenome?

    Freenome is a high-growth biotech company developing tests to detect cancer using a standard blood draw. To do this, Freenome uses a multiomics platform that combines tumor and non-tumor signals with machine learning to find cancer in its earliest, most-treatable stages. 

    Cancer is relentless. This is why Freenome is building the clinical, economic, and operational evidence to drive cancer screening and save lives. Our first screening test is for colorectal cancer (CRC) and advanced adenomas, and it’s just the beginning. 

    Founded in 2014, Freenome has ~400 employees and continues to grow to match the scope of our ambitions to provide access to better screening and earlier cancer detection.  

    At Freenome, we aim to impact patients by empowering everyone to prevent, detect, and treat their disease. This, together with our high-performing culture of respect and cross-collaboration, is what motivates us to make every day count.

    Become a Freenomer

    Do you have what it takes to be a Freenomer? A “Freenomer” is a determined, mission-driven, results-oriented employee fueled by the opportunity to change the landscape of cancer and make a positive impact on patients’ lives. Freenomers bring their diverse experience, expertise, and personal perspective to solve problems and push to achieve what’s possible, one breakthrough at a time.

    About this opportunity:

    At Freenome, we are seeking a Director of Cloud Infrastructure to lead our Infrastructure team that is providing the services for early cancer detection blood tests as well as other company wide initiatives.  The ideal candidate is a servant-leader that is comfortable managing a growing team, focused on meeting the needs of internal customers, navigating ambiguity and adapting to rapid change.  You are passionate about building a healthy, collaborative work environment and are a steward of our cultural values.  You have demonstrated the ability to lead teams in building infrastructure in a regulatory industry and you have the potential to have a significant impact on the continued growth of a high profile technology organization that is changing the landscape on early cancer detection.

    This role reports to our Vice President, Software Engineering.

    What you’ll do:

    Execution Excellence

    • Provide direct, strategic and tactical leadership to your department
    • Provide leadership in developing new strategies, methodologies, and solutions to improve execution towards department- and company-level objectives
    • Partner with our QA Department to ensure the highest level of regulatory compliance with recognized quality best practice
    • Translate business segment strategy into cross-functional plans and guide plan execution
    • Accountable for the performance and results of your department (Monitoring performance and initiating action to strengthen results)
    • Proactively communicate cross-functionally with key stakeholders to adapt as needed through reprioritization and alignment
    • Ensure budgets, resourcing and timelines meet company requirements
    • Empowers department to take calculated risks and make mistakes as a team but collectively learn from these experiences, ensuring institutional knowledge is retained and applied in the future
    • Comfortable navigating ambiguity, using trial and error to thoughtfully iterate towards the best solution balancing time and resource constraints
    • Anticipate factors that could cause issues that have departmental or cross-functional impact and formulates preventive strategies 

    Communication and Collaboration

    • Proactively requests feedback from others and are open to continuous feedback
    • Consistently delivers actionable and timely feedback to people at all levels in a way that strengthens relationships and enables functional initiatives to advance more quickly
    • Provide consistent communications to key functional and cross-functional stakeholders on progress and updates
    • Guides department in effective communication and collaboration, avoiding triangulation or churn and fostering direct communication
    • Adapts communications to audience requirements to optimize understanding and results, adapting to diverse communication styles
    • Build and maintain strong, healthy relationships with cross-functional peers
    • Provide representation for your department to executive leadership through reporting, presentations and Quarterly Business Review type meetings

    Culture

    • Lead by example, integrate and reinforce our Values and Principles as much as possible
    • Coaches and provides guidance to direct reports to foster our Values and Principles across departments
    • Recognizes Values and Principles gaps in your department on an ongoing basis and implement solutions and creates opportunities to grow in those areas

    People Leadership

    • Actively identifies internal transfer and growth opportunities, empowering team members to pursue them
    • Perform quarterly talent reviews
    • Addresses performance issues with direct, constructive and actionable feedback
    • Provides inspiration and leads department towards the company mission, vision, and culture
    • Gives direction and organizational clarity in roles and responsibilities to execute on department and company OKRs more effectively
    • Effectively cascades organizational strategy and contributes to the development of organizational procedures
    • Actively involved in recruitment, attracting and retaining top talent to build high performing teams

    Must haves:

    • BS, MS or Ph.D. in Computer Science, Engineering or a related field; or equivalent training, fellowship, or work experience
    • 5+ years of experience in engineering leadership and management
    • 3+ years of infrastructure experience with a track record of building and deploying infrastructure as part of a high-functioning team
    • Multi-public cloud experience (AWS, Azure, GCP)
    • Deep knowledge and proven working experience in managing Kubernetes and cloud infrastructure services, networking, security
    • Proven experience in leveraging automation tools and infrastructure-as-code techniques as a key strategy for managing infrastructure
    • Proven experience implementing Site Reliability Engineering (SRE) practices
    • Proven expertise in building high performance teams
    • A demonstrated ability to structure, grow, and optimize a team for execution, including attracting top talent and filling in gaps in the existing team quickly to accommodate growth
    • Experience with project management and prioritization, risk management, problem-solving, and resource planning
    • Excellent verbal and written communication skills up, down, and peer to peer
    • Strong leadership and collaboration skills

    Nice to haves:

    • Experience in biotechnology, bioinformatics, regulated software, or similar field
    • Experience in a startup environment
    • Experience leading teams in a highly regulated environment
    • Experience leading teams developing infrastructure as part of a Medical Device
    • Exposure to big data, especially biological and clinical data

    Benefits and additional information:

    The US target range of our base salary for new hires is $197,20 – $304,000. You will also be eligible to receive pre-IPO equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.  Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. We invite you to check out our career page @ freenome.com/job-openings/ for additional company information.  

    Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

    Applicants have rights under Federal Employment Laws.  

    #LI- Remote

  • PMHNP Licensed Telehealth Psychiatric Mental Health Nurse Practitioner Arizona

    About Seven Starling

    Seven Starling is a leading virtual provider of women’s behavioral health services supporting every stage of motherhood. Seven Starling’s holistic clinical model combines specialized therapy, peer support, and medication management to effectively treat common perinatal mood disorders like postpartum depression and anxiety, with 94% of patients seeing a clinically significant improvement in their symptoms after completing the program. Seven Starling partners with OBGYN clinics across the country and leading health plans including UnitedHealthCare, Cigna, Blue Cross Blue Shield, and Aetna to make care easily accessible and affordable.

    Seven Starling is looking for a mission-driven Psychiatric Mental Health Nurse Practitioner (PMHNP) to join our team. You will work with our clinicians, PMHNP Team Lead and Chief Medical Officer to provide the highest quality of care for our perinatal patients.

    Our ideal candidate has at least one year of experience as a PMHNP and a minimum of one year of clinical experience working with the perinatal population. The candidate should also have at least six months of telehealth experience and are committed to having a profound impact on maternal mental health. This is a flexible, fully remote opportunity.

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    What you’ll do

    • Provide direct patient care through evaluation, management, and treatment of maternal mental health patients
    • Able to commit approximately 4 hours per month.
    • This is a flexible, fully remote opportunity

    Who you are

    • Resident of Arizona
    • Experience and familiarity with medical evaluation and medication management including SSRIs, SNRIs, and related pharmacologic therapies
    • 6 months or more working in a telehealth environment
    • Familiarity with evaluation, management, and diagnostic codes
    • 1 year, or more working as a PMHNP
    • 1 year, or more clinical experience working with perinatal population
    • Clinical expertise utilizing evidence-based models of care
    • Empathetic and intuitive listener with strong verbal and written communication
    • Comfort and proficiency with virtual platforms, electronic health records, and google suite, as well as an eagerness to learn new programs efficiently
    • Excited to join an early stage team building the future of maternal mental healthcare!
    • Licensed as a PMHNP

    Benefits of working with Seven Starling

    • Competitive compensation for your session work and internal meetings
    • Dedicated support from Operations, HR, and IT professionals
    • Opportunity for cross-licensure sponsorship, if eligible
    • Reimbursement for new license applications, if eligible
    • Transparent scheduling – you provide your availability to us
    • Professional Development support through Postpartum Support International
    • Opportunities for growth and leadership within the Clinical Team
    • Professional Liability Insurance

    Details

    • Expectation of availability: 4 hours per month
    • Contract Role: Flexible schedule
    • Remote

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    $75 – $80 an hour

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    Please do not call our public clinical admissions line in regard to this or any other job posting.

    Seven Starling is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive and inclusive environment for all employees.

  • Junior Tech Support Specialist

    Industry leader in mobile and online banking technology seeks Technical Support Specialists with a great attitude. This persons 24/7 support service projects for clients’ mobile and online banking solutions. In this position, you will work directly with our clients, support end-users with technical questions about our products, and work with a technical team remotely. This is an entry-level position, and you will work with a small team. In this position, you will work under a team manager in coordination with other departments at our company, and you will work directly with end-users through the live-chat.

    We’re looking for a smart and creative go-getter with a good technical understanding who loves to work independently while still enjoying a supportive and collaborative environment.

    Working hours: 2 shift schedule: 9 pm – 9 am CST / 9 am – 9 pm CST – rotation schedule; 5 days shift (Mon – Fri): 11 am – 7 pm EST.

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    Primary Responsibilities

    • Understanding our banking software and apps in-depth
    • Coordinating with software technicians, technical support, and developers as needed
    • Examining technical logs to troubleshoot and resolve issues encountered during 24/7 clients support project
    • Handling technical processes and the ability to explain such processes to less-technical people

    Requirements

    • Excellent written and spoken English
    • Ability to establish good working relationship with customers
    • Solid troubleshooting ability
    • Ability to learn technical skills quickly
    • In-depth learning and understanding of our mobile and online banking products
    • Coordination with developers to investigate and diagnose issues
    • Ability to manage a dynamic work load with many concurrent tasks
    • Managing, monitoring, and improving the quality of the tech support process

    As Plus

    • Experience in banking live-chat would be a huge asset
    • Experience in technical support
    • Experience with a Dialogflow
    • Experience with various mobile phone platforms, especially iOS and Android
    • Project management experience
    • Working directly with US-based customer
    • Knowledge of US banking system

    Our Benefits

    • Fully remote work
    • Long-term employment
    • Competitive salary 
    • Community of practice, regular knowledge sharing among colleagues
    • Internet compensation (50$ per month)
    • Friendly and easy-going international team and colleagues.

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  • Product Designer

    Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.

    We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.

    Helping usher the continent into a digital economy era. We’re not just about serving people – we’re about creating a marketplace to bring people what they need while infusing social values.

    ABOUT THE ROLE

    We are in search of a talented and motivated individual to join our team and start working on all sorts of interesting products.

    ‍As a Product designer at Yassir, you will be responsible for driving product design initiatives from inception through execution. In this role, you will collaborate closely with product managers, engineers, analysts, and other cross-functional team members within the organization to ensure that our products amaze and delight our users.

    We are looking for an experienced product designer to contribute to the effort in revamping our service. At Yassir, we put our users and data first. So we need Product Designers with smart UI/UX skills who are continuously adapting and excited to work on products that make the life of our people easier by the day. In this role, you will work cross-functionally to design and guide products from conception to launch by connecting the technical and business worlds and designing the product workflow from beginning to end.

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    TASKS

    • Be responsible for creating end-to-end experiences, from start to finish.
    • Partner up with Product Managers to define design solutions.
    • Create and deliver high-quality user interfaces that help improve the overall design language of our products.
    • Have a 360º view of the area you’re working on and the business in general.
    • Collaborate, assist and review junior designers.
    • Lead and participate in brainstorming sessions.
    • Present design projects to stakeholders and gather feedback.
    • Develop exhaustive design handoffs, and follow design implementations with developers.
    • Conduct design and usability tests.
    • Actively build and maintain internal design system.
    • Suggest improvements that contribute to the overall direction of our products and strategy.
    • Participate in shaping the design culture at YASSIR.
    • Help maintain and improve the internal design process.

    REQUIREMENTS

    • 4+ years experience designing digital experiences, in a professional environment.
    • Portfolio showcasing your work and great visual skills and attention to detail.
    • Experience designing for iOS, Android, and Web.
    • Ability to dissect and simplify complex problems.
    • High understanding of iOS and Android design language and system behavior and platform standards in general.
    • Advanced design tools mastery, such as Sketch or Figma.
    • High proficiency in producing high-fidelity prototypes using tools such as Principle, ProtoPie, Origami… etc.
    • Complete mastery of design principles.
    • Strong knowledge of product development process.
    • Always up to date with design industry news and best practices.
    • Large knowledge of design patterns.
    • Great written and verbal communication skills.
    • Team player, you enjoy working in teams and sharing your experience and knowledge with others.
    • Ability and willingness to learn and develop strong design leadership skills.
    • Experience working and building Design Systems.
    • A computer science graduate, relevant degree, or equivalent.
    • Experience in a rapidly growing company in the food delivery or on-demand service space is a plus.

    BENEFITS

    • 🚀 Perfect timing with renowned investors to build something great
    • 🎯Outstanding mentors who will support you in your growth
    • 💸 Attractive salary and you even get a stake in the company
    • 📈 Extremely steep learning curve with own responsibility and intensive support
    • 📣 Learn to be pragmatic and make quick and sustainable decisions
    • ⏱️ Flexible working hours, because we care about your outcome and not output

    WHY YOU SHOULD JOIN YASSIR

    • Join one of the fastest-growing tech companies in North Africa.
    • Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans.
    • Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.
    • We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors.

    n

    At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you’re ready to bring your unique perspective and experiences to the table, then we’re excited to listen.

    Don’t just apply for a job, come and be a part of our journey. Let’s create a better tomorrow together.

    We look forward to receiving your application!

    Best of luck,

    Your Yassir TA Team

  • Front End lead developer

    Team Lead – Frontend Development

    Emmacare.com LLC

    We are a US-based company developing an innovative solution in the HealthCare IT market, combining cutting-edge Business Intelligence technologies with gamification to improve patient outcomes. This is an incredible opportunity to join Emmacare at a pivotal growth stage, lead a talented team, and contribute to solutions that help real people every day.

    Our leadership team includes highly experienced and successful professionals who have built multi-million-dollar businesses. We offer a dynamic, startup environment with minimal bureaucracy, fast feedback cycles, and the chance to shape our product.

    What You’ll Love About Us:

    ●       Work on a meaningful project that make a tangible difference in healthcare.

    ●       Full in-house development

    ●       Opportunity to grow technically, professionally, and in leadership.

    ●       Collaborative, feedback-driven culture with a direct connection to clients.

    What You’ll Do as a Team Lead:

    ●       Lead a team of 2–4 developers, ensuring high-quality code delivery and collaboration.

    ●       Oversee ongoing development and support of the product solution, focusing on frontend logic and markup.

    ●       Work on complex frontend tasks, including RTC, WebSockets, Graphs, and Grids.

    ●       Guide the team through technical product improvements, requirement analysis, and brainstorming sessions.

    ●       Mentor and support team members, fostering a culture of technical excellence.

    ●       Collaborate with cross-functional teams to align technical efforts with product goals.

    What We’re Looking For:

    ●       7+ years of experience in commercial Frontend Development, with at least 2 years of leadership experience.

    ●       Expertise in:

    ○       HTML5, CSS3, and CSS preprocessors.

    ○       React/Redux and modern JavaScript (ES6+).

    ○       REST API Integration Experience

    ○       Knowledge of TypeScript and Ant Design.

    ●       Ability to communicate effectively in English at an Intermediate level or higher.

    It’s Nice to Have:

    ●       Experience with WebSockets, and WebRTC integrations.

    ●       PDF Generation Experience

    ●       Familiarity with tools like JIRA (including Tempo and Pivot Table) and Confluence.

    ●       Experience working in Agile SDLC environments.

    ●       Understanding of CI/CD pipelines, e.g., CodeBuild/CodePipeline.

    Why Join Us as a Team Lead?

    At Emmacare, you won’t just lead a team—you’ll drive innovation in a growing company where your ideas and contributions matter. This is your chance to grow with us, influence a product that directly impacts lives, and be part of a supportive, ambitious team working on solutions that make a difference.

    Ready to Lead and Innovate in Healthcare IT? Apply today to join Emmacare!

     

  • AI Tutor Bilingual

    About xAI

    As an AI Tutor specializing in one or more of Korean, Vietnamese, Chinese, German, Russian, Italian, French, Arabic, Indonesian, Turkish, Hindi, Persian, Spanish, or Portuguese languages, your primary role will be to generate high-quality, accurately labeled data to improve our models in both English and additional languages. You will work in a blended capacity with both English and other language-specific data. You will work closely with our technical team to produce datasets intended for model training and benchmarking. You will play a crucial role in improving our products and services by ensuring high-quality and accurately labeled data.

    The AI Tutor – Bilingual role is a remote, full-time, temporary position that will last up to 6 months in duration. Please note that, should you be moved forward, the interview process will involve assessment of your English proficiency both verbally and in writing. 

    Responsibilities:

    • In addition to English projects, utilize proprietary software to input and label data for designated projects in Korean, Vietnamese, Chinese, German, Russian, Italian, French, Arabic, Indonesian, Turkish, Hindi, Persian, Spanish, or Portuguese.
    • Ensure the delivery of top-tier curated data with an emphasis on nuances of English and additional language.
    • Collaborate on the design of annotation tools, enhancing efficiency for data handling.
    • Participate in various writing projects to enhance our generative AI models.

    Key Qualifications:

    • In addition to full proficiency in English, full proficiency in Korean, Vietnamese, Chinese, German, Russian, Italian, French, Arabic, Indonesian, Turkish, Hindi, Persian, Spanish, or Portuguese.
    • Excellent command of the both English and additional language, both in spoken and written form, across informal and professional contexts.
    • Strong research skills, and the ability to navigate various sources of information, databases, and online resources in the both English and additional language are essential.
    • Exceptional communication, interpersonal, analytical, and organizational skills, particularly in a cultural context.
    • Expert level of reading comprehension in English and additional language and the ability to make informed judgments with limited data.

    Preferred Qualifications:

    • Background in technical writing, journalism, translation, or professional writing with a focus on Korean, Vietnamese, Chinese, German, Russian, Italian, French, Arabic, Indonesian, Turkish, Hindi, Persian, Spanish, or Portuguese content.
    • A strong passion for and commitment to technological advancements and innovation.

    Location, Hourly, and Other Expectations:

    • This position is fully remote.
    • We are unable to provide visa sponsorship.
    • If you are based in the US, please note we are unable to hire in the states of Wyoming and Illinois at this time.
    • Team members are expected to work from 9:00 am – 5:30 pm PST for the first two weeks of training and 9:00am – 5:30pm in their own timezone thereafter.
    • For those who will be working from a personal device, please note your computer must be capable of running Windows 10 or macOS BigSur 11.0 or later.

    Compensation and Benefits

    • The pay for this role may range from $35/hour – $65/hr and, for full-time roles, benefits will include medical insurance. 
    • Your actual pay will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.