Category: Uncategorized

  • Abnormal: Critical Situation Manager

    Headquarters: Remote – USA

    The Critical Situation Manager owns the customer-facing response when a customer’s trust in the platform has been shaken by a significant efficacy or product concern.  This role engages when a customer’s feedback is substantive and requires a coordinated investigation and response from R&D and other technical teams. The Critical Situation Manager leads that investigation, translates technical findings into clear, confidence-restoring customer communication, and owns the engagement through to a formal resolution and close-out.

    As a Critical Situation Manager, you are a skilled communicator who thrives at navigating complex customer challenges, influencing cross-functional teams, and restoring customer confidence. You bring a strong customer-first mindset, the ability to untangle technical and relationship issues, and the confidence to drive action across Customer Success, Product, Engineering, and Support. Your leadership and organizational skills will ensure that escalations are handled with urgency, transparency, and accountability.  You have held roles such as Support Engineer, Sales Engineer, or Technical Account Manager in enterprise SaaS or cybersecurity environments, and this background enables you to navigate complex technical issues and customer relationships effectively.

    The Critical Situation Manager will:

    • Serve as the customer-facing owner for high-stakes technical situations where a customer’s confidence in the platform needs to be restored.
    • Assess incoming situations and determine the right level of response, from a clear explanation to a full cross-functional investigation.
    • Coordinate with R&D and other technical teams to investigate customer-reported concerns, translating customer feedback into a precise, actionable investigation request.
    • Translate technical findings back into clear, credible communication for customer stakeholders, up to and including executive audiences.
    • Own the full arc of each engagement following the initial assignment, from investigation through resolution, and a formal close-out with the customer.
    • Set and hold timeline expectations with customers throughout an engagement, ensuring no gaps in communication.
    • Track outcomes and findings across engagements to identify recurring themes and inform product and process improvements.
    • Build and drive the Critical Situation Management process and build playbooks for handling common scenarios

    Must Haves

    • 5-7 years of customer-facing experience in a technical role (TAM, SE, Support, or related enterprise SaaS roles) with a proven track record in managing escalations
    • Sufficient technical fluency in Abnormal’s detection architecture and investigation tooling to engage credibly with both R&D and customers without a technical translator.
    • Demonstrated success in leading de-escalations for complex, strategic customers, and strong judgment in assessing the right level of response to a customer concern
    • Strong understanding of customer lifecycle, support workflows, and escalation management best practices
    • Excellent verbal and written communication skills, including executive-level communication with customers and internal stakeholders
    • Comfort owning complex, multi-week engagements through to resolution, not just leading an initial call.
    • Strong organizational skills with the ability to prioritize multiple high-stakes issues simultaneously
    • Demonstrated ability to build cross-functional trust quickly, including with technical teams outside your direct reporting line.
    • Empathy-driven, customer-first orientation with a bias for action
    • Experience in Cybersecurity is required

     

    #LI-MC2

    Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
    In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.

    Base salary range:
    $107,100—$154,000 USD

    A note on AI in our process: 
    Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore. They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI’s policies relevant to our security and privacy standards.

    Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.

    To apply: https://weworkremotely.com/remote-jobs/abnormal-critical-situation-manager

  • Abnormal: Application Security Engineer II

    Headquarters: Remote – USA

    About the Role

    Abnormal AI is looking for an Application Security Engineer II to secure the AI-powered systems at the core of our AWS-based platform (LLM-integrated features, agentic workflows, MCP connectors, and the model supply chain) against threats like prompt injection at production scale. This is an individual contributor role that blends deep application security expertise with strong engineering fundamentals. You’ll focus on integrating security into every phase of our software development lifecycle, conducting comprehensive security reviews, and partnering with engineering teams to build defensible architectures.

    You will own the security architecture and development of secure coding practices while ensuring security is a foundational partner to our engineering stakeholders. You’ll coach developers across the engineering organization on application security principles, act as a technical liaison across teams, and contribute directly to keeping our applications and customers secure. This role reports to the Director of Security Engineering.

    What you will do

    • Lead threat modeling and security architecture reviews with engineering teams by translating security risks into concrete development actions, with particular focus on AI-powered features (LLM integrations, agentic workflows, MCP connectors).
    • Architect, build, and maintain security tooling and integrations that make secure development the default in our CI/CD pipelines.
    • Design and deploy automated security testing to identify vulnerabilities early in the development process.
    • Serve as a hands-on technical contributor during security incidents by analyzing application-level behavior and enhancing response processes.
    • Coach developers on secure coding, security architecture, and threat modeling for AI-native systems.
    • Define and track key security posture metrics, building dashboards or reports to visualize security coverage and vulnerability trends.

    Must Haves

    • 5+ years of experience in application security engineering roles, ideally securing AWS or comparable cloud-native environments with modern development practices.
    • Experience securing AI/ML-powered systems, or a clear ability to ramp fast on prompt injection, model supply chain, and agentic-workflow risks.
    • Strong programming skills in Python, Go, Java, or JavaScript/TypeScript. You write and read production code, not just review it.
    • Expertise in web application security including OWASP Top 10, authentication/authorization, cryptography, and secure API design, including securing modern architectures (microservices, containers, cloud-native).
    • Hands-on experience threat modeling and running security architecture reviews.
    • Proven ability to influence and collaborate cross-functionally with engineering, DevOps, and product teams, with strong written communication.

    Nice to Have

    • Experience working in fast-paced or startup environments, comfortable defining scope in a growing security program.
    • Hands-on experience with commercial security tools (Veracode, Checkmarx, SonarQube, Wiz, Semgrep, Burp Suite)
    • Prior experience building security telemetry pipelines or vulnerability management frameworks.
    • Exposure to compliance frameworks (SOC 2, ISO 27001) and how development decisions affect auditability.
    • Familiarity with bug bounty programs and vulnerability disclosure processes.

    #LI-PP1

    Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
    In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.

    Base salary range:
    $130,100—$187,000 USD

    A note on AI in our process: 
    Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore. They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI’s policies relevant to our security and privacy standards.

    Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.

    To apply: https://weworkremotely.com/remote-jobs/abnormal-application-security-engineer-ii

  • BeyondTrust: Enterprise Account Manager

    Headquarters: Remote Italy

    BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

    Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

    The Role

    Identify, generate, qualify, and close new business for customers and prospects in a defined territory.  Responsible for managing the full sales lifecycle, and building the go-to-market
    plan (including direct and indirect business). 

    What You’ll Do

    • Develop new and existing accounts within the defined territory.
    • Establish and deliver a sales strategy that outlines a roadmap to quota attainment
    • Sales forecasting, lead generation, prospecting, and strategic relationship development
    • Upsell ‘New Products’ to existing customers.
    • Work with assigned Account Executive – Enterprise Assist to cover and proactively hunt for Add-on opportunities within the territory intelligently.
    • Maintain whitespace for all focus customers.
    • Partner closely with the Vice President, SEs, PMs, and wider POD to deliver strategic goals
    • Algin with the Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible
    • Align with the SDR team to proactively cover your total addressable market (focus and non-focus territory accounts)
    • Attend corporate trade shows and events
    • Maintain sales pipeline activity in Salesforce
    • Schedule and conduct product demonstrations and detailed presentations to prospects, customers, and partners
    • Lead RFP responses for your accounts

    What You’ll Bring

    • Must be located in the territory covered (Italy)
    • Bachelor’s degree
    • 8+ years’ sales experience with a demonstrated track record of consistently meeting or exceeding annual quota
    • Knowledge of the Italian top account and mid-market landscape
    • Experience with enterprise software, IT services, SaaS, IoT, or related managed services sales to global organizations
    • Experience with Salesforce
    • Already cyber security vendor on cloud/sub solutions channel oriented
    • Able to command sales message and sales
    • Experience leveraging the channel to drive business
    • Excellent communication skills
    • Ability to travel within the region

    Nice To Have

    • Prior experience selling PAM software solutions
    • Completed 2 professional sales training courses (Sandler, SPIN, DISC, TAS, or Miller)
    • Strategic Account Management

    Better Together

    Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

    We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

    About Us

    BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

    BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

    Learn more at www.beyondtrust.com. 

    #LI-BG1

    To apply: https://weworkremotely.com/remote-jobs/beyondtrust-enterprise-account-manager

  • Faire: Senior Manager, Global Equity

    Headquarters: Remote – US

    About Faire

    Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we’re using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

    We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

    About this role

    Faire is revolutionizing wholesale and helping local retailers and their suppliers succeed in a technology-enabled era. As a Senior Manager, Global Equity, you will own and continue to evolve Faire’s global equity programs, building on an existing foundation while enhancing the structure, rigor, and scalability required to support public company readiness. This is a high-impact role for someone who thrives in fast-paced environments, brings strong judgment, and wants to shape how equity operates with true end-to-end ownership.

    As a Senior Manager, Global Equity You Will

    • Own and scale Faire’s global equity programs end-to-end, spanning plan design, administration, accounting, compliance, and employee experience across all equity award types and jurisdictions.
    • Serve as the senior owner of equity operations, partnering with Finance, Accounting, Payroll, Legal, and People to build durable, audit-ready processes that scale with company growth.
    • Lead public company equity responsibilities, including SEC reporting support, insider trading programs, audit readiness, and the design and operation of equity-related internal controls.
    • Oversee the full equity lifecycle, including grant issuance, vesting, exercises, releases, share pool management, and reconciliations between the equity platform and general ledger.
    • Design, implement, and optimize equity systems and workflows, including Shareworks (or equivalent) integrations with payroll, HRIS, and financial reporting systems.
    • Act as a trusted advisor and escalation point for complex employee, executive, and stakeholder equity matters, exercising sound judgment and discretion.
    • Proactively manage global regulatory, tax, and compliance risk, partnering with Legal and external advisors to ensure equity programs remain compliant as Faire scales internationally.

    Qualifications

    • Bachelor’s degree in Economics, Finance, Accounting, Law or equivalent practical experience
    • 10+ years of experience in stock plan administration, including leadership in complex or high-growth environments
    • CEP certification strongly preferred
    • Deep expertise in global equity programs, with hands-on knowledge of legal, tax, and payroll considerations across multiple jurisdictions.
    • Experience with designing and implementing an Employee Stock Purchase Plan
    • Proven experience scaling equity programs through private-to-public readiness or public company operations.
    • Advanced analytical and systems skills; Shareworks (or equivalent) expertise required.
    • Demonstrated ability to influence cross-functionally without authority, including working with senior leaders.
    • You are resourceful and not afraid to roll up your sleeves.

    Salary Range

    California & New York: the pay range for this role is $184,000 to $253,000 per year.

    Zone B: the pay range for this role is $165,500 to $227,500 per year.

    Zone C: the pay range for this role is $147,000 to $202,500 per year.

    Note: This is a remote role open to candidates located in Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin

    This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

    Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. 

    Why you’ll love working at Faire

    • Move fast: You’ll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
    • Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
    • Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.
    • Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.
    • Belonging: We’re intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.

    Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

    Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

    Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.  To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

    Privacy

    For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

    To apply: https://weworkremotely.com/remote-jobs/faire-senior-manager-global-equity

  • Customer.io: Director, GTM Finance

    Headquarters: Americas Remote

    About Customer.io

    Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

    About the role

    Hi, my name is Diep Nguyen, VP of Finance here at Customer.io, and I’m looking for a Director, GTM Finance to own our go-to-market P&L end-to-end as we scale from $100M+ ARR today to $1B+ ARR in the future.

    We’re hiring for strategic finance horsepower first: someone who builds models from a blank page, challenges assumptions, and earns trust with senior executives. Deep GTM fluency matters just as much — but for a strong finance generalist, that business partnership often shows up in the work rather than the title. You’ll own our GTM P&L spanning Sales, Marketing, and Customer Success, and build the team behind it.

    We’re an AI-forward company: this role requires someone energized by using AI to reinvent how finance operates, not someone who merely tolerates the tools we hand them.

    What we value

    • Financial rigor over title-matching — we care more about how you’ve built and defended models than whether “GTM Finance” was ever your title.
    • AI as genuine practice, not a buzzword — we want concrete stories of AI changing an outcome, not familiarity with the tools.
    • Ownership from day one — you’ll build and lead a team, not just execute analysis handed to you.
    • Directness with data — you challenge top-down assumptions with account-level evidence, even in uncomfortable conversations.

    What you’ll do

    • Own the GTM P&L end-to-end — revenue, gross margin, and opex across Sales, Marketing, and Customer Success — not just a spend-efficiency lens.
    • Drive unit economics and the growth funnel model — CAC, LTV/CAC, payback, magic number, and cohort/retention analysis across self-serve and sales-assisted motions.
    • Own the ARR roll-forward, bookings, and revenue forecasting — auditable, reconcilable, and independently stress-tested against top-down assumptions.
    • Partner with Sales and RevOps on capacity planning, deal economics, and pricing — protecting margin and ARR quality without slowing deal velocity.
    • Build and own the monthly/quarterly GTM reporting package for the exec team and Board, with variance analysis that explains root cause.
    • Champion AI-enabled finance workflows and build the GTM finance team as Customer.io scales past $250M+ ARR.

    What we’re looking for

    • 10+ years in FP&A, strategic finance, or related roles at complex, scaled orgs; a first-principles modeler who builds from a blank page rather than inheriting assumptions
    • Deep GTM business-partnering experience with Sales, Marketing, or Customer Success — regardless of whether “GTM Finance” was ever the title
    • Comfortable with subscription/SaaS metrics (ARR, NRR, CAC, LTV) or able to get there fast
    • Concrete, demonstrated track record driving AI adoption in finance workflows — not just familiarity with the tools
    • Proven people leader — has managed and developed finance professionals
    • Strong Excel skills (with experience using Snowflake a plus) and experience with planning/GTM systems (NetSuite, Salesforce, Gong, Drivetrain)
    • Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA a plus

    Compensation & Benefits

    We believe in transparency. Starting salary for this role is $200K–$255K USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

    We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

    See full benefits here →

    Our Process

    No gotchas, no trick questions – just a clear, human process designed to help both of us make an informed decision.

    1. Recruiter Screen (30 min)
    2. Hiring Manager Screen (45 min)
    3. Two Cross-functional conversations with team members (30 min each)
    4. Case study + Case Review Panel with team (45 min)

    All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

    Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

    Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

    Join us!

    Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

     

    To apply: https://weworkremotely.com/remote-jobs/customer-io-director-gtm-finance

  • GitLab: AI Transformation Owner, Product & Design

    Headquarters: Remote, Canada; Remote, United Kingdom; Remote, United States

    GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

    The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

    *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

    An overview of this role

    As an AI Transformation Owner at GitLab, you’ll shape your function’s AI strategy and build the solutions that deliver it. You are the person responsible for identifying where AI can fundamentally change how your org operates, partnering with your Executive Sponsor to align on the biggest challenges, and driving measurable outcomes against them.

    Think of this as a product management role where the product is your org’s way of working. You’ll manage the full lifecycle: understanding how work flows today, deciding where AI should reshape it, prioritizing what gets built and in what order, and ensuring what ships actually gets adopted. You’ll also prototype solutions, configure agents, and prove what’s possible before pulling in engineering support to scale it.

    You will work closely with an AI Engineer who sits within the Enterprise AI team. Together you form a partnership: you bring the business context, process intelligence, and strategic prioritization. They bring the technical depth, production-grade delivery, and architecture decisions. You’ll build working solutions at the no-code and low-code layer, and partner with the AI Engineer on the right approach, tooling, and structure.

    What you’ll do

    Strategy & Prioritization

    • Own your function’s AI strategy, aligned with your Executive Sponsor and business priorities. Understand which metrics matter to the org, identify what will move the needle, define how you’ll measure impact, and track progress over time.
    • Map how work flows across your function end-to-end, including the handoffs upstream and downstream to other orgs. Identify where the real constraints are, not just the ones your team can see. Focus on the 100x problems: where could leveraging AI in a workflow let your org execute it orders of magnitude faster, or at 100x more volume than before?
    • Manage intake of AI requests, ideas, and pain points from across the function, including via your Champion network. Ensure every team member has a clear route to surface what they need, rather than building independently.
    • Prioritize strategically against business outcomes and executive guidance. Hold the line on priorities – we cannot change direction every two weeks – and ensure the AI Engineer’s time is spent on the highest-impact work.

    Adoption & Change Management

    • Reimagine, not just automate. Challenge your org to think beyond injecting AI into existing workflows. Work with Enterprise AI to spot opportunities to fundamentally rethink how work gets done.
    • Drive adoption and change management together with the AI Engineer. The best AI solution is worthless if nobody uses it. Create the channels, rituals, and feedback loops that make AI visible in your function: shared spaces for teams to show what they’ve built, regular office hours, onboarding for new hires, and celebration of wins. Own the rollout and iteration needed to make AI initiatives stick.
    • Coordinate with Enterprise AI to ensure your function benefits from patterns, tools, and learnings emerging across other parts of the business.
    • Build and bridge the Champion network in your function. Champions are the peer community that extends your reach beyond what you and the AI Engineer can deliver directly. From early in the role, identify and recruit Champions across sub-teams (5-10% time, formally agreed with their manager), run a regular Champion sync, host demos to the wider function, and act as their bridge to Enterprise AI. Champions are not your reports: you coordinate them, you don’t manage them. Without this network, your reach is capped.

    Hands-On Building & Agent Operations

    • Build AI agents using no-code and low-code platforms (e.g. Glean, Workato, similar tools). Go from idea to working prototype without waiting for engineering.
    • Author and iterate on skills files that define how AI agents behave. Refine instructions based on real usage and share reusable skills across the function.
    • Configure MCP servers and tools, giving agents access to the business systems they need. Partner with the AI Engineer on what to connect and how to do it securely.
    • Own your function’s fleet of agents. Some agents will be used directly by people in your org. Those that aren’t, you own. Either way, you’re accountable for their performance: tracking KPIs, running evaluations after model or data changes, and iterating based on what you learn.
    • Expect to rebuild. AI tools and models evolve fast. The agent you built last month may need to be replaced, not patched. You should be comfortable sunsetting your own work when a better approach emerges, and helping your org stay current rather than attached to what exists today.

    What you’ll bring

    Business & Strategic

    • Deep knowledge of your function’s operations. You understand how work moves through your org, where it gets stuck, and why. You can trace a process end-to-end and explain how it connects to the teams around it.
    • Strategic prioritization skills. You’ve managed competing demands before and can make hard calls about what matters most. You think in terms of business outcomes, not activity.
    • A product management mindset. You naturally think about intake, backlog, iteration, and adoption. You’re comfortable defining success metrics and holding yourself accountable to them.
    • Strong communication and influence. You’ll be the person saying “not yet” to some teams and “think bigger” to others. You need the credibility and interpersonal skills to make both of those conversations land.
    • Cross-functional instincts. You default to understanding how your org’s processes affect and are affected by the teams around you – not just optimising in isolation.
    • Experience building peer networks or communities of practice. You’ve recruited and sustained volunteer contributors before, whether as a guild lead, champion program owner, or community organizer. You know how to motivate people whose time you don’t directly own.

    Hands-On & Technical

    • Comfortable building with AI tools. You don’t need to write production code, but you should be able to build a working agent, configure a skill, connect an MCP server, and troubleshoot when something isn’t working. Think: power user, not software engineer.
    • Ready to learn fast. Experience with or willingness to quickly pick up no-code/low-code AI platforms, prompt engineering, and agent configuration. You’ll be trained on GitLab’s specific tooling, but you should arrive ready to get your hands dirty.
    • Strong conceptual understanding of AI capabilities – summarization, classification, generation, automation, agentic workflows – and a commitment to staying current. The landscape shifts constantly. The tools you use today may be obsolete in weeks. You stay on top of new developments so that your org’s AI strategy reflects what’s actually possible, not what was possible six months ago.
    • Ability to map data flows – structured and unstructured. Understand where agents need context, and figure out where humans should interface with automated workflows and at what steps.

    About the team

    You will partner closely with Enterprise AI within the Enterprise Technology & AI organization, while remaining embedded in your own function. Enterprise AI provides the technical delivery capability, platforms, and patterns. You provide the business context, prioritization, building at the no-code layer, and adoption muscle. Together, you form the core of your function’s AI transformation.

    The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role’s base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

    United States Salary Range
    $203,200—$345,600 USD

    How GitLab Supports Full-Time Employees

    Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

    Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

    Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

    GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

    To apply: https://weworkremotely.com/remote-jobs/gitlab-ai-transformation-owner-product-design

  • Customer.io: Contract Legal Assistant

    Headquarters: Americas Remote

    General overview

    Hi! I’m Dessa, General Counsel here at Customer.io, and I’m looking for an amazing Legal Assistant contractor to join our small, but mighty Legal team. We’re excited to have the opportunity to add you to the team and teach you the ins-and-outs of a small legal department.

    Customer.io’s Legal team is seeking a highly motivated Legal Assistant contractor to join our growing and innovative legal team. Reporting to the General Counsel, this role offers a unique opportunity to gain practical, hands-on experience in a fast-paced SaaS environment. You’ll work closely with the General Counsel, Legal Ops Manager, and Paralegal, contributing to a wide range of projects that support the company’s legal, compliance, and operational initiatives.

    As a Legal Assistant contractor, you will tackle projects that directly support Legal’s goals—such as contract management, legal operations, and privacy compliance—while collaborating with cross-functional teams, honing your technical skills, and receiving mentorship.

    You’ll gain hands-on experience with contract lifecycle management tools like LinkSquares, support privacy and security assessments, and develop strong organizational and communication skills. You’ll also learn best practices in legal operations, contract negotiations, and remote collaboration within a fast-paced SaaS environment.

    Some of the things you’ll do

    • Assist with contract organization and data hygiene as part of our legacy migration project to LinkSquares.

    • Review and archive legacy and outdated templates and documents from Google Drive to streamline internal file systems.

    • Shadow the General Counsel and Paralegal in real-time contract negotiations and related stakeholder interactions.

    • Support the legal team in managing shared inboxes, including triaging, tagging, and responding to routine inquiries.

    • Initiate and coordinate customer security assessments using Conveyor and other intake tools.

    About You

    • Interest in corporate, contract, or technology law.

    • Strong organizational skills and attention to detail.

    • Ability to handle confidential information with discretion.

    • Excellent written and verbal communication skills.

    What we’re looking for

    • Interest or experience in legal tech platforms (e.g., LinkSquares, Conveyor) is a plus.

    Logistics

    • Hours: 40 hours/week at $30–$35/hour

    • Location: Remote

    • Contract: Temporary coverage through the end of 2026

    • Collaboration: Works closely with the General Counsel, Legal Ops Manager, and Paralegal

    All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

    Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

    Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

    Join us!

    We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.

    To apply: https://weworkremotely.com/remote-jobs/customer-io-contract-legal-assistant

  • Grafana Labs: Associate Observability Architect | PST | Remote

    Headquarters: United States (Remote)

    Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

    We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

    You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

    The Opportunity:

    At Grafana Labs, we’re redefining what post-sales technical partnership looks like—and it starts with the Observability Architect. This is a role for deeply technical experts who are ready to step into strategic leadership with our most important customers. If you thrive at the intersection of systems thinking, architecture design, and customer impact—this is your stage.

    As an Observability Architect, you will be the technical owner of long-term customer success. You’ll architect and guide the implementation of complex observability solutions across a wide range of modern infrastructure and application environments. You’ll build strategic relationships with engineers, SREs, and architects—ensuring Grafana’s technology is not just deployed, but deeply embedded into mission-critical systems.

    Working hand-in-hand with our Engagement Managers, you’ll lead technical discovery, design, onboarding, and enablement—all with a focus on delivering tangible outcomes. You’ll spot patterns, solve hard problems, and guide customers through their observability maturity curve with authority and clarity.

    You’ll also represent the technical voice of our customers internally—shaping product feedback and roadmap priorities by working closely with Engineering and Product Management.

    This is a hands-on, high-impact role for those who want to go deep, stay technical, and directly influence customer success at scale. Join us and become part of the most respected observability team in the industry.

    What You’ll Be Doing:

    • Serve as the primary technical point of contact for a portfolio of Grafana customers.
    • Design the observability maturity journey of customers and assist them on that path. 
    • Provide expert-level troubleshooting and guidance to drive adoption.
    • Conduct regular technical reviews and health checks to ensure client success. Assist in RCA to understand issues that affect customer satisfaction, retention, and overall product experience.
    • Advise clients on best practices and strategies for leveraging our technology to achieve their business goals
    • Collaborate with clients to develop and execute technical roadmaps.
    • Identify opportunities for clients to optimize their cost, expand their use of our solutions and drive adoption of new products and features.
    • Develop and maintain strong, long-term relationships with key stakeholders.
    • With the support of our Engagement Managers and Onboarding Solutions Architects, own customer lifecycle.
    • Drive the adoption and effective use of our product suite within your customer portfolio to maximize their value from our platform and ensure a strong return on investment.
    • Act as the voice of the customer within the company, advocating for their needs, priorities and feature requests.
    • Conduct training sessions and workshops to educate clients on our technology.
    • Develop and deliver technical documentation, guides, and tutorials.
    • Work alongside account teams to participate in and/or conduct regular reviews with customers to identify areas for improvement, calculate ROI, assess their satisfaction, and discuss upcoming needs and projects.
    • Prepare and present reports on client metrics, achievements, and areas of focus.

    What Makes You a Great Fit:

    • Located on the West Coast
    • Bachelor’s degree in Computer Science, Information Technology, Math or a related field (or equivalent experience).
    • Experience deploying and operating Kubernetes.
    • 5+ years of experience in a technical support, technical account management, consulting, SE or Professional Services role within the technology industry. 
    • Strong understanding of observability solutions. Grafana, Prometheus, and Loki a plus.
    • Proven ability to manage multiple clients and projects simultaneously.
    • Excellent problem-solving and analytical skills.
    • Outstanding communication and interpersonal skills.
    • Experience with relevant tools and technologies, e.g., CRM software, ticketing systems, specific programming languages.
    • Ability to travel as needed to meet with clients (up to 25%).
    • Identify and provide timely workarounds and solutions to meet a customer’s business needs.
    • You have some observability expertise, preferably architect level
    • First class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.  Ability to articulate our value proposition and the technical advantages of our products
    • You will love solving technical challenges and thrive on bringing creative solutions to our customers

    Bonus Points For:

    • 2+ years of technical sales, TAM or other post sales technical experience, ideally with open source technologies, or in the observability space.
    • Great at connecting product usage to value (ROI).
    • Great at managing customer lifecycle.
    • You will be creative in solving customer adoption challenges.
    • You can proactively assist customers with technical issues that may arise and assist in the troubleshooting and root cause analysis. 
    • You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!  

    In the US, the OTE compensation range for this role is $139,000 – $167,000.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

    *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

    Why You’ll Thrive at Grafana Labs:

    • 100% Remote, Global Culture – As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
    • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
    • Transparent Communication – Expect open decision-making and regular company-wide updates.
    • Innovation-Driven – Autonomy and support to ship great work and try new things.
    • Open Source Roots – Built on community-driven values that shape how we work.
    • Empowered Teams – High trust, low ego culture that values outcomes over optics.
    • Career Growth Pathways – Defined opportunities to grow and develop your career.
    • Approachable Leadership – Transparent execs who are involved, visible, and human.
    • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
    • In-Person onboarding – We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. 
    • Balance is Key – We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

    Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

    Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

    #LI-Remote

    For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. 
     

    To apply: https://weworkremotely.com/remote-jobs/grafana-labs-associate-observability-architect-pst-remote

  • GitLab: Associate Solutions Architect (French or German fluency)

    Headquarters: Remote Ireland

    GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

    The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

    *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

    An overview of this role

    As an Associate Solutions Architect for GitLab’s SMB EMEA Sales team, you’ll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. You’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape.

    What you’ll do

    • You help drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, you also support and enable the successful adoption of the GitLab platform by our SMB EMEA Customers. You work collaboratively with Sales, Customer Success, Engineering, Product Management, and Marketing organizations to realize customer value. Key milestones include:
      • In the first 30 days, successful completion of the Solutions Architect Onboarding plan.
      • Within two months, collaborate closely with your peers to gain comprehensive knowledge of the GitLab platform, DevOps practices, and associated technologies and learn through shadowing our value selling approach.
      • Within three months you start to engage with customers, both onsite and remote, in a technical consultancy and advisor role during the pre-sales process while providing technical assistance and solution guidance.
    • In partnership with the sales team, you formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab.
    • With comprehensive knowledge of the GitLab platform and associated technologies, you educate SMB customers on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment.
    • You guide technical evaluations via POC/POV ownership, RFP/audit support, and workshop design.
    • You build relationships with people within customer environments to enable them to be GitLab advocates.
    • Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing.
    • Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading, and seeking mentorship from others.
    • Maintain specialty competency in one or more technologies related to GitLab’s market focus through activities such as training, certification, and creation of working examples for reuse internally and by customers and partners

    What you’ll bring

    • 1-2+ years of experience engaging with customers in pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
    • Experience or an eagerness to understand the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.
    • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.
    • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.
    • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.
    • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.
    • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields
    • German OR French language fluency – desirable

    About the team

    We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities across our SMB EMEA Sales Segmentation and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.

    How GitLab will support you

    Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

    How GitLab Supports Full-Time Employees

    Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

    Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

    Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

    GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

    To apply: https://weworkremotely.com/remote-jobs/gitlab-associate-solutions-architect-french-or-german-fluency

  • Temporal Technologies: Director of Sales, New Logo

    Headquarters: United States – Remote Opportunity

    About Us

    Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen.
     
    Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble.
     
    Temporal is growing and we are looking for those who share our values, challenge ‘standard’ thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we’d love to hear from you!

    Summary

    We are seeking a dynamic and strategic Director of Sales, New Logo – East to join our growing Temporal team. This role is perfect for a driven sales leader who excels in acquiring new enterprise customers, operates effectively in a remote environment, and is eager to lead and innovate within a high-growth technology company. This role includes managing and mentoring a team of Strategic Account Executives focused on new logo acquisition, with the opportunity to grow and scale the team over time. Travel is required to engage with key prospects, attend industry events, and collaborate in person with internal teams.

    You will play a pivotal role in driving Temporal’s new logo acquisition strategy across the Eastern United States. As the Sales Manager, you’ll be responsible for leading complex sales cycles, building strategic customer relationships, managing a team of sellers, and collaborating cross-functionally to deliver transformative solutions with Temporal OSS and Cloud.

    What You’ll Do

    • Drive Strategic New Logo Acquisition
    • Identify, qualify, and close high-value new logo opportunities within the enterprise segment across the East region.
    • Execute account-based strategies to penetrate target accounts and generate sustainable pipeline.
    • Engage customers and prospects through in-person field activities such as executive dinners, regional events, and on-site meetings to accelerate deals and deepen relationship’s
    • Own the entire sales lifecycle from prospecting through close.
    • Manage long, complex sales cycles and navigate large organizations with multiple stakeholders.
    • Partner with Marketing, Sales Development, and Solutions Architects to execute strategic go-to-market motions.
    • Provide market feedback to Product and GTM teams to refine offerings and positioning.
    • Manage a team of Strategic Account Executives focused on new logo acquisition.
    • Provide coaching, deal support, and ongoing development to drive high performance and expand Temporal’s reach in the market.
    • Develop deep understanding of prospects’ technical environments and business challenges.
    • Tailor solutions and articulate Temporal’s value proposition effectively to technical and executive stakeholders.
    • Use CRM and sales tools to manage opportunities, forecast accurately, and drive disciplined sales execution.
    • Track key sales metrics and continuously refine strategies based on data insights.
    • Represent Temporal in the market as a trusted advisor.
    • Stay informed on industry trends, competitive landscape, and evolving customer needs.

    What You’ll Need

    • 8+ years of enterprise tech or Developer tools sales experience, including new logo acquisition in the East region.
    • Proven track record of exceeding quotas and closing complex six- to seven-figure deals.
    • Strong understanding of enterprise software buying cycles, technical evaluation processes, and competitive landscapes.
    • Experience selling developer-focused or technical products is a major plus.
    • Ability to develop and execute account-based strategies aligned with business objectives.
    • Exceptional problem-solving skills and adaptability in a rapidly evolving environment.
    • Ability to understand and explain technical concepts around distributed systems, software architecture, and cloud-native environments.
    • Strong executive presence with excellent verbal and written communication skills.
    • Ability to influence stakeholders at all levels, from developers to C-suite.
    • Familiarity with Salesforce, Gong, LinkedIn Navigator, Common Room, ZoomInfo, and other modern sales technologies.

    Education

    • Bachelor’s degree in Business, Computer Science, Engineering, or a related field is preferred.

    Compensation

    • The estimated OTE pay range for this role is $300,000-$420,000
    • This role is eligible to participate in Temporal’s equity plan
    Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
     
    Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. 
     
    U.S. Benefits 
    • Unlimited PTO, 12 Holidays + 2 Floating Holidays
    • 100% Premiums Coverage for Medical, Dental, and Vision
    • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
    • Empower 401K Plan
    • Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
    International Benefits

    Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.  Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, home office setup, professional memberships, work-from-home meals, and access to the Calm app for mental wellness.

    Travel

    Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.

     

    Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
     
    Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
     
    We are not working with external recruitment agencies, thanks.

    To apply: https://weworkremotely.com/remote-jobs/temporal-technologies-director-of-sales-new-logo