Category: Uncategorized

Authorium is on a mission to redefine how agencies manage complex document-centric workflows by pioneering a unified platform that integrates all facets of key administrative functions, from Budgeting to Procurement to Contracting. Born from the need to streamline complex government operations, our platform consolidates disparate data locked in documents, email, and spreadsheets into a unified data layer that drives insights and visibility. We believe in the power of collaboration and data to revolutionize how government works. Come innovate with us and drive positive change!

As a Product Designer at Authorium, you will be an integral member of our product team, helping shape the future of our product offerings. You will collaborate with product managers, designers and engineers to create user-centered solutions that enhance the experience of our diverse user base while contributing to our product strategy.

How you’ll make an impact:

• Work on projects across multiple areas from concept to execution in partnership with the Product and Sales teams
• Contribute to a fast-paced environment with a highly transparent working process that is inclusive of stakeholders and collaborators
• Design and deliver clear user flows, prototypes, and high-fidelity visuals
• Help maintain and improve our app design quality through strong design sensibilities and attention to detail in execution
• Build alignment around design decisions through effective collaboration with Product Managers, Engineers, and clear presentation skills

Requirements

What makes you qualified for this role:

• You bring 3+ years of experience in UX/UI design, with experience working on product design projects in a collaborative environment
• You have case studies that demonstrate strong design taste and craftsmanship across various design skills
• You’re motivated to create quality work that enhances our design system while building strong cross-functional partnerships
• You bring positive energy that contributes to a collaborative design environment
• You can effectively communicate your design process and decisions to stakeholders
• You take initiative in identifying areas where design can make an impact and contribute to product strategy
• Ability to adapt to changes in a fast-paced environment
• Strong problem-solving skills that combine creativity with data-driven design decisions
• Clear communication skills, capable of explaining design decisions and collaborating with stakeholders
• Proficiency in Figma including auto-layout, working with component libraries and prototyping
• Bonus Points for any of the following: Workshop facilitation, accessibility knowledge, design systems experience

Preferred Qualifications:

• Experience with service design and integrating products with holistic user services
• Interest in emerging design trends and technologies, with an ability to implement these practically
• Ability to handle ambiguity and work in a fast-paced, evolving environment
• Bachelor’s degree in Design, HCI, or a related field

Benefits

• Salary Range: $95,000-$110,000
• 100% benefits coverage for employee
• 401K Profit Share plan
• Flexible PTO
• Home office stipend

Authorium is automating public sector procurement and working with some of the biggest government agencies in the U.S. to modernize their digital services by helping them find the best partners. To achieve this goal, we are building cutting edge software that tackles hard engineering problems like real-time collaboration, complex document building automation, AI-powered content suggestions, and much more.

Location: Remote within the United States

Reports to: Technical Support Team Manager

Salary: $75,000-$85,000 plus bonus, commensurate with experience

Timeline: Accepting Internal and External Applications Until Position Filled

Schedule: Flexible work hours within a standard business day

We are seeking a highly motivated and experienced Technical Support Team Lead, reporting directly to the Technical Support Manager. In this role, you will work closely with our Technical Support team, serving as their primary point of escalation and providing guidance on complex technical issues. The ideal candidate possesses a strong understanding of web-based technologies, a passion for delivering exceptional client service, excellent communication skills, and a continuous learning mindset.

• Process-Oriented and Analytical: You excel at taking complex, sometimes puzzling, information and creating clear, coherent solutions. You are adept at identifying root causes and implementing effective processes for issue resolution.
• Exceptional Communication Skills: You possess excellent verbal and written communication skills, enabling you to clearly explain technical concepts to both technical and non-technical audiences. You are comfortable documenting solutions, creating knowledge base articles, and communicating effectively with clients and internal teams.
• Technical Proficiency: You have a strong understanding of web-based technologies like the Salesforce platform, mobile messaging platforms, and SQL/database concepts. You are comfortable troubleshooting technical issues, using diagnostic tools, and escalating complex problems to the Technical Support manager and product team when necessary.
• Problem-Solving and Troubleshooting Expertise: You are a natural problem solver with a passion for identifying and resolving technical challenges. You have a proven ability to analyze complex situations, develop effective solutions, and document the resolution process. You can prioritize and manage multiple complex issues simultaneously.
• Team Leadership and Mentorship: You have a passion for mentoring and guiding team members through complex technical challenges. You excel at providing technical guidance, fostering a collaborative environment, and promoting knowledge sharing across teams. You thrive in cross-functional collaboration and can effectively bridge technical and non-technical teams.
• Adaptability and Learning Agility: You are a quick learner and are comfortable adapting to new technologies and changing business needs. You are eager to expand your technical knowledge and stay up-to-date with industry best practices.
• Client Focus: You are dedicated to providing excellent client service and ensuring client satisfaction. You are empathetic to client needs and are committed to resolving their technical issues efficiently and effectively.
• Open and Honest Communication: You communicate with candor, openly sharing both successes and challenges. You are comfortable providing constructive feedback and escalating issues proactively.
• Organizational Skills and Attention to Detail: You possess excellent organizational skills and meticulous attention to detail, ensuring accurate documentation and efficient issue tracking.
• Team Player: You thrive in a team environment and are passionate about contributing to the overall success of the team and the company.

Product Support

• Lead daily Case Support Hours, providing technical guidance and mentorship to the Support team
• Partner with Technical Support Manager to optimize product escalation processes and maintain effective resolution workflows
• Manage complex technical escalations from initial assessment through resolution, ensuring clear communication and documentation throughout
• Develop and deliver product training sessions for team members, focusing on new features, workarounds, and best practices
• Drive continuous improvement of internal product documentation and User Guide materials
• Provide real-time technical guidance to team members through various communication channels (Slack, Google Meet, etc.)
• Serve as a technical escalation point and backup for critical client issues
• Advance technical expertise through continuous learning, including educational workshops and professional development in the Salesforce ecosystem

Client Communication & Support

• Provide technical leadership in client interactions, collaborating with the various Client Success teams to resolve complex issues
• Manage escalated client cases, high-priority cases, and troubleshooting cases, ensuring thorough documentation and timely resolution
• Provide technical support coverage during team absences to maintain service continuity when necessary
• Assist technical support manager and Account Manager team with strategic client relationships requiring senior technical oversight

Internal

• Coordinate internal Salesforce needs with the Technical Support Manager and the Director of CS,  including, but not limited to, tracking recommendations and updates for internal Case and Escalation system updates and requests
• Assist with initial & ongoing onboarding/training for the Technical Support team
• Support one-off projects as needed (process documentation, new config guides, etc.)
• Maintain and evolve internal Technical Support documentation, including, but not limited to configuration documentation, messaging partner documentation, and internal processes

• 2-4 years of experience in technical support or customer-facing technical roles, with a track record of resolving complex technical issues
• Individuals must be able to work well with company leaders and employees and to recognize and implement superior customer service to clients proactively
• Deep experience with Salesforce is required
• Strong analytical and problem-solving skills
• An ability to be a self-starter, take independent initiative, and work on multiple projects simultaneously
• Foreign language fluency and/or nonprofit and international development experience is a bonus, but not required

 

$20 – $45 an hour

Key Responsibilities

Review extensive medical evaluations for accuracy. Accurately input data into an existing database with attention to detail. Collaborate with internal team members to ensure data integrity and completeness. Uphold stringent confidentiality when managing sensitive information. Interpret medical terminology and shorthand within evaluations. Execute data entry tasks utilizing Microsoft tools, including Microsoft Dynamics.

Required Skills

A strong familiarity with medical terminology and shorthand is highly preferred. Proficiency in Microsoft Excel and Word is essential for success in this role. Excellent organizational skills and the capability to manage files efficiently. Experience with email correspondence is advantageous. Proven ability to type with a high level of accuracy. Prior experience in the education or healthcare sector is desirable.

About Us

Sleep Docor is the sleep health company on a mission to help an increasingly tired world live healthier, happier, and thriving lives through the revitalizing power of sleep. Sleep Doctor meticulously creates and curates scientifically backed direct-to-consumer sleep product essentials that solve sleep challenges and improve well-being. Founded by Dr. Michael Breus in 2008, Sleep Doctor, through its family of sites and brands (SleepDoctor.com, SleepFoundation.org, SleepApnea.org), empowers millions of consumers annually to better understand the science of their sleep, make informed product decisions, and build health-transforming sleep habits. To learn more about Sleep Doctor, visit SleepDoctor.com.

About the Role

We are seeking an experienced Senior Content Manager to lead our content strategy, production, and execution. As Sr. Content Manager, you’ll develop a deep understanding of our audience and work across performance and D2C teams to meet the content needs of various stakeholders. You’ll be an excellent communicator, editor, collaborator, and coordinator with an eye for detail and a mind for strategy. 

Senior Content Managers are responsible for owning the day-to-day creation, coordination, and execution of Sleep Doctor’s content initiatives and strategy. They manage the start-to-finish production of commercial and health-content pages and initiatives, from managing the production queue to creating content specifications (briefs), managing freelance writers and editors, maintaining brand tone, voice, and quality across formats, and publishing all content in the CMS. Senior Content Managers work as architects for our content – identifying trends and topics our readers care about, understanding user-intent, and building content experiences based on user engagement metrics. They research, report on, develop, and produce the frameworks and resources necessary for our content-based products.

This position reports to Sleep Doctor’s VP of Content and will be based out of our Seattle office or will be a remote position. 

What You’ll Do

• Oversee the planning, execution, tracking, and reporting of content projects by managing in-house and external resources
• Create content specifications for our production teams and manage the production of a variety of content types from start to finish
• Work closely with cross-functional teams to understand business needs, develop content that supports these needs, and ensure cohesive messaging and alignment of content assets and production
• Assign, schedule, write, edit, proofread, review, publish, and optimize content to ensure brand consistency, quality, and adherence to SEO best practices
• Manage and audit databases of proprietary content product information, coordinating the development of new databases and entries as needed
• Track and report out on content performance and production via quantitative and qualitative means to provide actionable insights for continuous improvement
• Resolve production issues and bottlenecks as needed to improve efficiency
• Develop internal resources and tools for training, reference, quality assurance, and project management purposes
• Perform administrative functions pertaining to the production of content assets, including network communications, invoice management, contract negotiations, and more
• Manage monthly contractor expenses against budget and ensure invoices are paid in a timely manner

Duties will change at the company’s sole discretion. You may be asked to perform duties that are outside of this description. 

What We Are Looking For

• 6-8+ years of experience in content management and creation, with at least 2+ years in a managerial or leadership position (ideally focused on performance marketing, B2C, and D2C content) 
• Demonstrated expertise with written content, content production, and project management
• A good understanding of how various types of content (webpages, ebooks, social media, email marketing) fit into content campaigns and an aptitude for thoroughly understanding user intent and experience
• An adaptable and agile mindset. A team player with strong ownership, communication, collaboration, and coordination skills
• SEO experience, including familiarity with Google Analytics and Semrush
• Publishing experience in HTML, WordPress, and/or Shopify

Who We Are

• We play an important role in the health & wellness decisions of our audiences, and it’s a responsibility we don’t take lightly. We invest thoughtfully to provide the most expert-driven, audience-first experience
• We embody rapid, sustainable growth. Run into a challenge or a new opportunity?  Everyone on the team rolls up their sleeves and digs in
• We’re going to push you to ask big questions and find bold answers.  Everyone has a seat at the table, regardless of their title or job description
• In Seattle, our positions adopt a hybrid model, recognizing the importance of in-person collaboration and remote work.  Our newly renovated-office remains open five days a week to those who thrive in a traditional office-environment.
• We love a good celebration!  We enjoy what we do because of who we do it with, and take time to celebrate every win – whether ours or a teammate’s

Compensation Range

$95,000 – $105,000.  Note that final compensation is subject to the candidate’s specific qualifications and location, as well as the needs of the company. This position is eligible to participate in the company’s bonus program. 

The Company currently provides medical, vision, and dental insurance and 100% of the employee  medical, vision,   and   dental   premiums  covered   by   the   Company.  There is an option to participate in both a medical FSA and dependent care FSA. We offer a 401(k) plan, with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary. There is a company paid life-insurance policy, and the option to participate in a voluntary pet-insurance policy.  You will be eligible for Paid Time Off in accordance with the company’s policies. Our Seattle-based employees will receive commuter benefits.

Sleep Doctor is committed to bringing together individuals from diverse backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive and be their authentic self, feel a sense of community, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants.

Our client is a mission-driven technology company specializing in refurbishing and repurposing used electronics. It aims to reduce e-waste and foster sustainability. As it continues to expand, it is seeking a dedicated HR Assistant to support day-to-day human resources functions and help cultivate a positive work environment.

Recruitment Support

• Coordinate job postings, screen applications, and schedule interviews.

• Maintain clear communication with candidates and hiring managers throughout the recruitment process.

Onboarding & Documentation

• Prepare and manage new-hire paperwork, ensuring compliance with relevant regulations.

• Coordinate and facilitate new-hire onboarding sessions, including orientation and resource allocation.

• Update and maintain employee records in HR systems.

HR Administration

• Assist in day-to-day HR tasks, such as responding to employee inquiries and supporting policy updates.

• Organize and update HR documents (contracts, job descriptions, personnel files, etc.).

• Help maintain a smooth flow of information between various departments and teams

Compliance & Reporting

• As needed, assist in tracking leave balances, benefits data, and HR metrics.

• Ensure compliance with labor laws and internal procedures by staying updated on relevant regulations.

• Previous exposure to HR functions such as recruitment, onboarding, and administration.

• Excellent written and verbal communication skills; able to interact professionally with team members at all levels.

• Comfortable using HR software, collaboration tools (e.g., Microsoft Teams), and Office applications (e.g., Outlook, Word, Excel).

• Strong attention to detail and the ability to manage multiple priorities simultaneously.

• A collaborative mindset and willingness to assist employees with various needs.

• Ability to thrive in a fast-paced environment, adapting to evolving responsibilities and projects.

Join Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know-how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow with us, by supporting top global brands in their development of business and technology services internationally.

Depending on the Client and your level of experience you will be involved in the following:

• Handling General Ledger processes
• Supporting all aspects of GL monthly/quarterly/annual close activities
• Leveraging strong relationships with other finance and non-finance teams, as well as external providers, to maintain and update shared processes, tools, and reporting activities
• Ensure adherence of processes to company’s policies and procedures, internal and external audit requirements and local rules and regulations
• Supporting strengthening of financial processes and controls
• Supporting local, regional, and global projects, as required
• Be an activate advocate of finance function
• Maintain focus on continuous process improvement

Requirements

• Bachelor’s / master’s degree in finance / accounting
• Professional accounting qualification (ACCA / CIMA / CPA / ACA / CMA)
• Knowledge of Generally Accepted Accounting Principles (GAAP)
• Proficiency in MS Office, in particular Excel (reporting, data analysis, etc.)
• Fluent in spoken and written English – knowledge of other languages (French, German, Italian, Dutch, French) will be an advantage
• Experienced in working in an international environment
• Experienced in working in the SSC / BSC
• Ability to solve problems and propose improvements
• Customer service skills
• Ability to work as a part of a team
• Disciplined and well organized – able to meet deadlines
• Ready to work in a dynamically developing organization
• Due to regional scope, an ability and willingness to travel internationally might be required, and at a critical time (e.g., month-end) additional hours may be necessary (also, and on an exceptional basis, the role may require work on public holidays)

 

Benefits

• Flexible Work Arrangements: Offer adaptable schedules to maintain work-life balance.
• We work Remotely: Allow you to perform from any location.
• Contract Flexibility: Meet individual preferences with multiple contract models, including employment contract and B2B agreements.
• Attractive Rewards System: Recognize commitment and effort with generous rewards structure.
• Sport Card Benefit: Encourage fitness and wellness with access to multiple sports facilities.
• Private medical care: Prioritize employee health with private world-class medical care.
• Life Insurance: Ensure financial security and preparedness for the future with a robust life insurance plan.
• Employee Referral Program: Recognize talent acquisition contributions with a rewarding referral program.

Position Overview:

We are looking for a knowledgeable Financial Manager to drive the company’s financial operations.

In this role you will work under and directly report to the CEO/COO in assisting financial reporting and analysis of the business, preparation of financials for management or audit, budgeting, and forecast modeling, supporting compliance, revenue and cost analysis, and tax planning.

You will be part of a passionate and dedicated Finance team, supported by an external accounting firm/specialist where needed.

This is a unique opportunity to join a rapidly growing US based company in which you will have the exposure to grow your skillset in a foreign network.

Responsibilities

• Oversee preparation of monthly management accounts within agreed timeframes
• Preparing regular operational cash flow forecasts
• Analyze and review data submissions to local and national authorities
• Ensure sales invoicing processes are adhered to and all invoices are correctly processed
• Responsible for maintaining accurate and complete financial records – overseeing and reviewing transactions, with hands-on intervention when necessary.
• Manage the debtors and creditors ageing
• Monitoring KPIs to identify trends and provide recommendations for improvements
• Oversee balance sheet reconciliations
• Reviewing payroll and monthly payment runs.
• Drive the continuous improvement of end-to-end accounting practices
• Support in preparing for and meeting statutory, regulatory and investor reporting requirements.
• Supporting the annual financial audit and preparing the annual accounts
• Assisting Company tax computations
• Ensuring statutory returns are accurate and submitted timeously

Requirements

• Accounting, finance or similar degree
• At least 5 years of financial accounting experience
• At least 2 years of experience managing or supervising a team
• Experience and understanding of applicable financial standards, regulations and compliance requirements
• Experience in managing Accounts Receivable and Accounts Payable
• Exceptional attention to detail
• Excellent written and verbal communication skills
• High level of planning and organisation skills
• Ability to handle sensitive, confidential information

Preferred:

• CA/ACCA/CIMA qualification
• Experience using Quickbooks or an equivalent accounting system
• Experience using payment systems such as Stripe, WISE and/or equivalent
• Experience and understanding of US tax requirements
• Exposure to US accounting and tax practices
• Experience creating and maintaining financial models

Benefits

Fully remote position.

Salary Ranges from $3,000-$4,000/ Month.

(commensurate based on experience.)
Hours are flexible based on requirements. Within EST 9-5

Director of Customer Experience – India (Remote)

Webgility is the Modern Commerce Workspace™ that empowers commerce businesses to get more done, in less time. We’ve helped over 10,000 retailers and brands to automate tedious gruntwork by connecting QuickBooks to Shopify, Amazon, and dozens of additional marketplaces. Founded in 2007, our mission today is still the same – help commerce businesses to thrive and win! 

Reporting to the Chief Operating Officer, the Director of Customer Experience will be responsible for creating a peerless and customer-centric experience for our customers throughout their post-sale journey. You will oversee the Onboarding, Customer Engagement, and Billing teams, ensuring alignment with company objectives and customer satisfaction goals. Your strategic leadership will enhance customer retention, foster loyalty, and drive growth by delivering unparalleled service and value. 

The right candidate will be process-oriented, have a strong operational understanding of CRMs (Hubspot or Salesforce) and reporting tools, while also being comfortable going deep  when needed when coaching our Onboarding and Customer Engagement teams on retention strategies and tactics. This role is fully remote within India, requiring U.S.-daytime shift working hours. 

During your initial three months, you’ll be required to travel to our India headquarters in Indore for one week per month to complete onboarding and in-person collaboration. Afterwards this commitment will be reduced to once per quarter. 

Here’s what you’ll own:

• Customer Experience Strategy:
  • Develop and execute a customer experience strategy that aligns with Webgility’s mission and goals.
  • Identify and implement initiatives to enhance customer satisfaction, loyalty, and advocacy.
• Team Leadership:
  • Lead, mentor, and inspire customer-facing teams, including Onboarding, Customer Engagement and Billing.
  • Establish clear goals, performance metrics, and development plans for team members.
• Customer Engagement:
  • Oversee the design and execution of programs to ensure customers achieve desired outcomes using Webgility’s solutions.
  • Collaborate with sales and product teams to identify opportunities for upselling and cross-selling.
  • Improve customer health scores and reduce cancellations
• Onboarding:
  • Ensure the Onboarding team is providing a customer-centric experience during implementation, consistently monitoring and iterating as needed.
  • Optimize the onboarding process to help new customers quickly realize the value of our application.
• Customer Insights:
  • Gather and analyze customer feedback and data to identify trends, pain points, and opportunities for improvement.
  • Have a deep understanding of all relevant KPIs and develop projects to drive measurable results.
  • Act as the voice of the customer in strategic discussions and product development planning.
• Collaboration and Advocacy:
  • Work closely with cross-functional teams, including Product, Marketing, and Sales, to ensure alignment on customer-focused initiatives.
  • Advocate for customers internally, influencing decision-making to prioritize their needs.

Here’s what you’ll bring to the table:

• Must have 7+ years working in tech/SaaS B2B customer success, with at least 5 years in a leadership role selling to U.S.-based customers
• Experience owning a high volume SMB/Mid-Market Customer Base
• Basic understanding of ecommerce and accounting concepts
• Strong process focus and understanding of customer success automation tools to enable optimal productivity
• Proven ability to recruit, develop, and motivate onboarding/customer success reps while achieving retention goals
• Understanding of SaaS KPIs and retention metrics
• A proactive, growth-mindset that embraces adversity
• A sense of humor 

Benefits: 

• Work-Life Integration: We fully support Remote/Hybrid Working, paid time off, parental leaves to allow our employees flexibility in an ever-evolving work culture
• On-the-Job Training & Development: We encourage learning and growth through access to multiple 1:1 sessions, learning platforms and on the job trainings
• Health & Wellness: Prioritizing employee well-being, we offer annual wellness sessions plus wellness time offs
• Family Insurance: Group health insurance with the no-capping model that covers employees, spouses, and children
• Rewarding Culture: We honor our employees’ accomplishments through thoughtful recognition programs, annual employee awards, and celebrate even the smallest of wins
• Open-Door Policy: Approachable management, monthly town halls to openly share ideas, transparent feedback mechanism, and leadership visibility are our success pillars

Compensation:

4,800,000 – 5,400,000 INR base salary (based on experience) 

20% Bonus paid quarterly

Equity compensation awarded after 90 days

For 25 years, Stream Data Centers has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. 

Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades. 

From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops low-risk land sites for optimum data center development and provides energy procurement services with a focus on reducing market risk and providing low-cost renewable energy options. 

Stream Data Centers is headquartered in Dallas, Texas and is the technical real estate affiliate of Stream Realty Partners, a full service commercial real estate investment, development and services company. With $8.8 billion in annual transactions and 1,400+ professionals in 17 core markets, Stream is one of the most successful commercial real estate firms in the nation. 

POSITION OVERVIEW:

The Distributed Generation Demand Response Lead involves developing and executing strategies to deploy distributed energy resources (DER), such as onsite natural gas generation and energy storage systems. Key responsibilities include leading cross-functional projects, managing deliverables, and collaborating with tenants and electric utility partners to implement demand-side management strategies and demand response programs. The position will also involve creating backup micro-grid strategies to meet emissions and capacity requirements for campus projects, coordinating with utilities on load letters and ramp schedules, and ensuring accurate utility billing for multi-tenant and landlord-controlled sites.

Additionally, this role supports retail energy contract structuring, maintains a database of utility rates, and builds strategic industry relationships. Staying informed on industry trends, policy changes, and technology developments is essential to guiding strategic decisions and supporting ongoing energy initiatives.

Responsibilities will include analysis and project delivery, supplier relationship management and thought-leadership.

RESPONSIBILITIES:

• Develop and implement strategies to deploy distributed energy projects including onsite natural gas generation and/or energy storage systems.
• Lead cross-functional work effort, including outlining and drafting deliverables, defining analyses, directing internal resources and external consultants and taking responsibility for final work product.
• Understand and collaborate with tenants and electric utility partners to advocate and implement demand-side management strategies, including participation in demand response programs.
• Support the development of any backup micro-grid strategies necessary to meet emissions requirements or required to obtain electric utility power capacity to successfully develop campus projects.
• Support strategic relationships and collaborate on campus and building project-level connections within relevant electric utilities
• Support development teams in submission of load letters, ramp schedules, and other utility process documentation to assess and secure power for current and future campuses.
• Support finance and account management teams in ensuring accurate, timely billing of electric utilities in both multi-tenant sites and landlord-controlled utility accounts.   Support selection and oversight of utility billing management system.
• Develop working knowledge and maintain database of utility and tariffed rates for active campuses and developments under consideration.
• Assist in structure of retail energy contracts for SDC-managed energy accounts in competitive energy markets
• Develop and grow new relationships with peer organization energy managers and industry contacts.
• Stay informed of industry trends, policy changes and technology advancements to inform strategy development and decision making

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in engineering, business, policy or related field.  Master’s degree preferred
• Demonstrated experience managing cross-functional teams and including internal resources and consultants
• Demonstrated experience in delivering distributed energy solutions to utilities, services firms, DER technology firms, public entities (including military applications) or data centers.
• Demonstrated understanding of current power market issues including: utility economics, distribution-transmission infrastructure; DER integration and valuation; alternative regulatory policies, and integrated grid technologies.
• 7+ years of experience working in DER related power industry roles, including DER engineering-economic analysis, DER program development, strategic planning, distribution system engineering, technology development and regulatory case management.
• Experience analyzing and optimizing operational considerations around both natural gas and electric utility rates and tariffs.

PREFERRED QUALIFICATIONS: 

• Excellent verbal, interpersonal and written communication skills.
• Strong analytical, problem-solving and decision-making capabilities.
• Unquestionable business ethics, including the protection of proprietary and confidential information.
• Ability to work with all levels of internal staff, as well as outside clients and vendors.

 

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons. Stream Data Centers offers annual bonus, benefits, flexible time off (vacation), 401k and a variety of other perks and benefits.

_____________________________________

Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status, or any other reason prohibited by law. Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

If you need any assistance or an accommodation throughout the interview process due to a disability, you may contact us at accommodations@stream-dc.com.

At Stream Data Centers, we believe that procuring, deploying and operating data center capacity should be a great experience. We proactively invest in great people and great facilities in the right markets so our customers have data center capacity when and where they need it. With a broad spectrum of solutions, Stream delivers unique infrastructure solutions to meet business needs.

Since 1999, with a successful track record of past, present and future development projects, Stream is proud to offer site development, build to suit data centers and immediate availability in major US markets. Learn more here about our spacious hyperscale campus availability in Phoenix, Dallas and Chicago II, as well as our finest enterprise-class data center options in Houston and Minneapolis.