Category: Uncategorized

  • Executive Assistant

    Responsibilities

    Kforce has a client that is seeking an Executive Assistant for a remote role. Come be part of a high-performing, global organization known for its strong culture and commitment to excellence, where your ability to anticipate needs and drive efficiency will directly support senior technology leadership. Summary: We are seeking a highly capable administrative professional to partner with senior leaders within a global technology organization. This role provides direct support to two executive-level leaders and plays a key role in enabling seamless day-to-day operations across a distributed engineering team. Key Responsibilities:

    • Oversee and strategically manage complex, ever-changing schedules spanning multiple regions and time zones
    • Organize internal and external meetings, offsites, and travel arrangements while ensuring all logistics run smoothly
    • Act as a central coordination point for team activities, communications, and operational processes
    • Assist with interview coordination and provide support for hiring-related activities
    • Maintain and update essential team resources, including organizational documents, shared calendars, and contact lists

    Requirements

    • Highly organized with strong attention to detail and the ability to anticipate needs in a dynamic environment
    • Proven ability to manage multiple priorities and adapt quickly as business demands shift
    • Strong interpersonal and communication skills, with a high level of professionalism and discretion
    • Experience supporting senior leaders within a large, matrixed organization preferred
    • Proficiency with collaboration and productivity tools such as Microsoft 365, Slack, and Apple-based systems

    The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

    We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

    Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.

    This job is not eligible for bonuses, incentives or commissions.

    Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

    By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

  • Executive Assistant

    As the global leader in AI-powered customer experience assurance, we help some of the world’s most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale.

    As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.

    Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better.

    The Role
    This is a unique opportunity to join Cyara at an exciting stage of growth as Executive Assistant to the CEO. As a trusted partner to the CEO and Executive Leadership Team, you’ll help ensure key priorities are aligned, decisions are executed, and the business operates effectively.

    You’ll coordinate executive activities, manage critical communications, support strategic initiatives, and act as a central connector across the organization. As an extension of the CEO, you’ll help drive follow-through, maintain momentum on important initiatives, and ensure leaders are prepared to make informed decisions.

    We’re looking for a proactive, highly organized professional with strong business acumen, exceptional attention to detail, and the ability to build trusted relationships at all levels. If you thrive in a fast-paced environment, enjoy solving problems, and take pride in helping leaders and teams perform at their best, we’d love to hear from you.

    Let’s talk about the role and responsibilities:

    • Provides high-level administrative support to the CEO and as needed, the broader Executive Leadership Team (ELT), including calendar management, travel coordination, expense administration, meeting preparation, and note-taking. Ensures the CEO remains organized, well-prepared, and focused on key strategic priorities.
    • Serves as an extension of the CEO, managing follow-ups, tracking action items from leadership meetings, and ensuring critical commitments and business objectives stay on track.
    • Develops and edits presentations, executive briefs, agendas, talking points, and other supporting materials to ensure leaders are well-prepared for key meetings and communications.
    • Supports internal communications including organizational announcements, board-related materials, and other business-critical documentation.
    • Supports the onboarding and integration of new executive leaders, helping them navigate the organization, build key relationships, and get operationally up to speed quickly
    • Plans and coordinates company-wide events including All Hands meetings, executive offsites, leadership meetings, and strategic planning sessions.
    • Acts as a central coordination point across the leadership team, maintaining visibility into executive priorities and helping surface communication gaps or operational issues that need attention
    • Partners with the executive team and department leaders on special projects, culture and engagement initiatives, and other business needs as they arise.

    Let’s talk about your skills/expertise:

    • 5+ years of experience providing direct administrative support to C-level executives, ideally in a high-growth, fast-paced, or distributed environment
    • Experience coordinating cross-functional projects and driving accountability across multiple stakeholders, with the ability to balance strategic thinking and strong attention to detail
    • Strong business acumen with a clear understanding of executive operations, organizational priorities, board relations, and how decisions get made at an executive leadership level
    • Experience planning and executing executive offsites, leadership meetings, All Hands events, and large-scale internal communications initiatives
    • Demonstrated ability to influence without authority and build trusted relationships across all levels of an organization
    • Proven ability to handle sensitive and confidential information with discretion, sound judgment, and a high degree of professionalism
    • Proactive and highly resourceful; anticipates needs, moves with urgency, and communicates clearly and confidently before and after key decisions
    • Advanced proficiency with Microsoft 365 including Outlook, Teams, Excel, PowerPoint, and Word; comfortable facilitating virtual and hybrid meetings across platforms such as Teams and Zoom; able to work across global time zones and support remote executives effectively.

    Why you should join us: 
    Looking for a place where your ideas matter, your growth is accelerated, and your work creates real impact? Welcome to Cyara.

    We’re building the assurance layer that gives enterprises the confidence to deploy agentic AI at scale with a global team that values curiosity, collaboration, and continuous learning. Whether you’re launching new ideas, solving complex problems, or learning from talented colleagues across the world, you’ll be surrounded by people who challenge and support you to do your best work.

    At Cyara, inclusivity isn’t a buzzword, it’s part of who we are. We foster a culture where everyone feels seen, heard, and empowered to contribute. Pair that with competitive pay, comprehensive benefits, flexible work options, recognition programs, and a strong focus on employee well-being, and you’ve got a workplace designed for both success and fulfilment.

    Big opportunities. Real impact. Amazing people. That’s the Cyara experience.

    Cyara’s Diversity, Equity, Inclusive and Belonging Statement: 
    At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. 

    Cyara’s Values Statement: At Cyara, our values shape everything we do. We’re passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone, we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. 

    Agencies: Thanks, but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.








    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    This range indicates OTE. Individual pay is determined by skills, qualifications, experience, and location.

  • $100k starting bonus with up $56 WRVU ED Overnight Teleradiology 10 and 8 hour options

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    $100k starting bonus with up to $56 WRVU ED Overnight Teleradiology Remote, 10- and 8-hour options

    Orlando Health Medical Group

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    Details

    Posted: 08-Jun-26

    Location: Orlando, Florida

    Type: Full Time

    Subspecialties

    Diagnostic Radiology

    Emergency Radiology

    Interventional Radiology

    Musculoskeletal Radiology

    Neuroradiology

    Non-Specialty Specific

    Nuclear Medicine

    Additional Information

    Hybrid/Remote is allowed.

    7 on/14 off Remote Overnight Emergency Imaging Radiologist with Orlando Health, Nationally Ranked Hospital

    Orlando Health Medical Group is seeking well-trained and motivated radiologists to provide overnight Emergency imaging coverage. The ideal candidate is comfortable with all modalities of general body imaging and stroke imaging including CTA and CTP. Our Emergency Radiologists oversee all aspects of diagnostic imaging for acutely ill and injured patients. Our imaging spans all organ systems and modalities including X-ray, CT, and MRI. Candidates must have a demonstrated career interest in Emergency Radiology with excellent clinical skills in all modalities and organ systems. Neuroradiology expertise is highly regarded but not required. This position works closely with a team of experienced radiologists equally sharing the work covering STAT exams and non-subspecialty routine studies with opportunity to participate in clinical research and resident education. Prior experience in Emergency Radiology is preferred. Candidate must be able to thrive in 7 on, and 14 off overnight schedule.

    Candidate Should Expect

    • Candidates can choose between doing 10- or 8-hour shifts
    • Extremely competitive base compensation with a $56 WRVU
    • $100k starting bonus
    • Working within an all-inclusive, high-volume group
    • Utilizing the Epic© comprehensive health record keeping system
    • Phillips PACS system
    • CT, MRI, Body Imaging, Emergency Radiology, Neuroradiology, General Radiology
    • Not a J-1 visa sponsored position.

    Orlando Health Medical Group performs over 3 million encounters annually across more than 200 ambulatory locations. The facilities our Medical Group serves includes including Orlando Regional Medical Center, a Level I trauma center, Arnold Palmer Hospital for Children, Winnie Palmer Hospital for Women & Babies, Orlando Health Cancer Institute, Dr. P. Phillips Hospital, South Seminole Hospital, South Lake Hospital, St. Cloud Regional Medical Center, Orlando Health’s Health Central Hospital and Bayfront Health Hospital. Additionally, our group proudly serves several free-standing ERs and outpatient imaging centers.

    Role Requirements

    • BE/BC by the American Board of Radiology or the American Osteopathic Association.
    • Fellowship training is preferred but not required.
    • Successful completion of an ACGME/AOA accredited training program in Radiology.
    • Unrestricted Florida medical license (or the ability to obtain one).
    • Not a J-1 visa sponsored position.

    Benefits Package

    • Competitive compensation package
    • General radiology moonlighting available with weekend and evening shifts
    • Benefits package includes health/vision/dental insurance, along with full malpractice coverage, disability coverage, deferred compensation and 403(b) with employer match
    • Generous starting bonus with eligibility for an annual bonus
    • CME Stipend
    • Eligible employer under the Public Student Loan Forgiveness Program

    Orlando Community

    • No state income tax for Florida residents!
    • Greater Orlando offers direct access to Florida’s world-famous theme parks and attractions.
    • Our lifestyle options have something for everyone, from the downtown districts for those enjoying a trendy urban flair, to family-oriented communities with top-rated public and private schools.
    • We have ample outdoor activities including large public parks for your kids and pets, hiking and biking trails, abundant lake access for kayaking, fishing and paddle boarding, with Florida’s beautiful beaches only an hour away.

    Orlando Health Medical Group Radiology

    With the 2022 acquisition of Medical Center Radiology Group (MCRG), whose board-certified radiologists have interpreted medical imaging for the healthcare system since 1949, Orlando Health is further leveraging the expertise of the radiology group and supporting an ongoing investment in patient care. Orlando Health Medical Group Radiology is the diagnostic radiology, interventional radiology and nuclear medicine group for all Orlando Health hospitals as well as the system’s numerous freestanding ERs and Orlando Health Imaging Centers outpatient locations throughout Central Florida, with many modalities accredited by the American College of Radiology. Radiology services offered include:

    • CT/MRI
    • Interventional Radiology
    • Musculoskeletal Imaging
    • Neuroradiology
    • Oncology Imaging
    • Pediatric Radiology
    • Radiography and Fluoroscopy
    • Trauma and Emergency Medicine
    • Women’s Imaging

    Facility & Address

    • Orlando Health Medical Group Radiology
    • 52 W Underwood Street Orlando FL 32806

    Create a Job Match for Similar Jobs

    About Orlando Health Medical Group

    Orlando Health is a not-for-profit healthcare organization with $7.6 billion of assets under management that serves the southeastern United States. Headquartered in Orlando, Florida, the system was founded more than 100 years ago.

    Connections working at Orlando Health Medical Group

    More Jobs from This Employer

    https://careers.asnr.org/jobs/22335888/100k-starting-bonus-with-up-to-56-wrvu-ed-overnight-teleradiology-remote-10-and-8-hour-options

  • Customer Service Representative Administrator

    We are seeking a proactive, customer-oriented Customer Service Representative Administrator to join our growing team. As the first point of contact for our customers, you will play a key role in delivering exceptional service, resolving inquiries, and ensuring a seamless customer experience across multiple communication channels.

    This position is ideal for someone who enjoys helping others, communicating effectively, and finding solutions to customer needs in a fast-paced, remote environment.

    Key Responsibilities

    Customer Support & Communication

    • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
    • Provide accurate information regarding products, services, billing, and company policies.
    • Assist customers with account updates, order tracking, troubleshooting, and general support requests.
    • Deliver a positive, empathetic, and customer-focused experience with every interaction.

    Issue Resolution

    • Identify customer concerns and resolve issues efficiently and effectively.
    • Escalate complex matters to the appropriate departments when required.
    • Maintain accurate records of customer interactions, inquiries, and resolutions.
    • Follow up with customers to ensure complete resolution and overall satisfaction.

    Customer Experience

    • Build and maintain strong customer relationships through professional and courteous communication.
    • Contribute to customer retention by consistently providing high-quality support.
    • Gather customer feedback and share insights to support continuous improvement initiatives.
    • Collaborate with team members to foster a positive and supportive work environment.

    Administrative & System Support

    • Utilize CRM systems and customer support platforms to manage customer interactions.
    • Keep customer records and documentation organized and up to date.
    • Assist with maintaining internal knowledge bases and support resources.
    • Adhere to company policies, procedures, and service standards.

    Required

    Qualifications & Skills

    • 1–2 years of experience in customer service, customer support, administration, or a related role.
    • Excellent verbal and written communication skills.
    • Strong problem-solving and conflict-resolution abilities.
    • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
    • Professional, reliable, and customer-focused approach.
    • Strong organizational skills and attention to detail.
    • Ability to work independently and remain productive in a remote setting.
    • Basic computer proficiency, including Microsoft Office or equivalent software.
    • High school diploma or equivalent.

    Preferred

    • Experience using CRM systems and customer support software.
    • Additional education, certifications, or relevant training.

    What We Offer

    • Fully remote work environment with flexible working arrangements.
    • Competitive compensation based on experience and qualifications.
    • Opportunities for professional development and career advancement.
    • A supportive, collaborative, and inclusive team culture.
    • Strong commitment to work-life balance.
    • Long-term growth opportunities within a growing organization.

    Diversity & Inclusion

    We are committed to creating an inclusive workplace where all employees feel respected, valued, and empowered to succeed. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

  • Data Analyst

    ABOUT US

    Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations.

    We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly.

    We think that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities.

    YOUR ROLE

    The Data Analyst is a key early member of Stio’s Data & Analytics team, working alongside the Director of Data & Analytics to expand how the business uses data to make decisions. This is a full-stack, horizontal role: the work spans data infrastructure (ingestion, modeling, transformation) through analysis, BI development, and direct stakeholder partnership across Finance, Merchandising, Marketing, Operations, Inventory Planning, and B2B. You’ll work where the highest-leverage problems are and grow the breadth and depth of the analytics function in the process.

    You’ll work in a stack built around Snowflake, Fivetran, dbt, Power BI, GitHub, and increasingly Python in addition to SQL and R. AI-assisted development is the default form factor for the team. Most of the code we ship is written collaboratively with AI agents in tools like Claude Code, then reviewed, tested, and iterated. The expectation is not that you arrive an expert in AI tooling. The expectation is that you bring strong fundamentals — the kind of data and modeling intuition that lets you catch silently wrong AI output that runs cleanly and passes tests — and that you’re genuinely curious about how this part of the craft is evolving. As an early team member, you’ll help shape how we work in this environment, not just execute someone else’s playbook.

    We’re looking for an analyst who connects what they see in the data to the bigger picture and who has a strong bias for tying analysis to action. The right person doesn’t hesitate to sweep the floor (fix a broken Excel link), isn’t afraid to question the status quo (does this metric actually measure what it claims to?), and would rather quickly solve a pressing business problem with simple analysis than build a sophisticated model that collects dust. A foundation of technical skills is essential. Even more important is an eagerness to learn new things, sound judgment under ambiguity, and a desire to drive positive progress at Stio.

    This is a remote role that is part of the Finance department and reports to the Director of Data & Analytics.

    YOUR RESPONSIBILITIES

    • Partner directly with stakeholders across the business (Product Development, Marketing, DTC, B2B, Finance, Operations, Inventory Planning) to translate ambiguous questions into well-defined analyses, dashboards, and data products. You’ll own these end-to-end: scoping, building, validating, and communicating findings.
    • Build and maintain dbt models that turn raw source-system data into trustworthy, well-documented datasets. Write the tests and documentation that let both humans and AI agents downstream rely on the work.
    • Develop and maintain the semantic context, dashboards, and reports that the rest of the business uses to operate day-to-day.
    • Own metric definitions and business semantics. Drive alignment when stakeholders disagree on what a definition or number means.
    • Review and harden AI-generated SQL, dbt models, and Python code with the judgment to catch issues that pass tests but are semantically wrong. The majority of your output will be code you’ve collaborated on with AI agents, and you’ll bring the data intuition that makes that work trustworthy.
    • Investigate ambiguous data questions where the answer isn’t in the schema: talk to source-system owners, investigate edge cases, reconcile conflicting definitions, and improve our model of the business.
    • Help build and maintain Stio’s data infrastructure — currently Snowflake, Fivetran, dbt, GitHub, Power BI, R, and Python — and contribute to decisions about where the stack should evolve.
    • Improve data governance for both the Data & Analytics team and the business at large by creating documentation that’s actually useful and that AI agents can consume as context for future work.
    • Continuously develop your skills as the practice of data analytics evolves. This is a real part of the job, not something done on the side.

    YOUR SKILLS AND EXPERIENCE

    • 3+ years of professional experience as a data analyst, analytics engineer, or similar role
    • Advanced SQL: CTEs, window functions, comfortable wrangling messy real-world data, can read and reason about query plans well enough to know when something is off
    • Hands-on experience with dbt, including writing models, tests, and documentation. You don’t need to have built a dbt project from scratch, but you should be comfortable contributing to one and know what good looks like
    • Experience with cloud data warehouses (Snowflake, BigQuery, Databricks, Redshift, Microsoft Fabric, or similar)
    • Version control with Git/GitHub as part of your normal workflow
    • Experience as a developer with at least one BI tool (Power BI, Tableau, Looker, Omni, or similar)
    • A real point of view on AI-assisted development for analytics work — what it’s actually good at, where it falls down, what you do to make the output trustworthy
    • History of building collaborative, trusting relationships with non-technical stakeholders
    • Comfort presenting findings to leadership verbally, in writing, and visually

    PREFERRED ADDITIONAL SKILLS AND EXPERIENCE

    Though not required, we would consider the following as an added plus:

    • Working knowledge of Python and/or R for analysis
    • Experience with the components of our data stack (Snowflake, Fivetran, dbt, GitHub, Power BI, Python, R, Claude Code, Codex)
    • Experience with some of the systems we use: NetSuite, Shopify, Google Analytics, Segment, Klaviyo
    • Professional experience at a DTC or omni-channel retail, apparel, footwear, or outdoor company
    • Experience working in a small or solo data team where you owned the work end-to-end

    THE FINE PRINT

    • Must be able to work in a stationary position 50% – 75% of the work day
    • Medical, Dental Vision plans
    • Company Paid Long Term Disability
    • Employee Assistance Programs
    • 401k with Match
    • Generous paid time off policies
    • Gear test, perks and more

    We provide competitive compensation packages, inclusive of base pay, incentives and benefits. The base salary range for this role is $85,000-$100,000. It would not be typical for someone to be hired at the top end of the range for the role, as actual pay will be determined based on several factors including experience, skills, and qualifications.

    This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.

  • Customer Service Associate Representative Cigna Healthcare

    The Customer Service Associate Representative provides support to participants, clients, and providers by answering inquiries related to group health benefits and claims payments. The role also includes researching claims, documenting interactions, and assisting team members as needed.

    Essential Job Functions

    • Answer telephone calls from plan participants, group contacts, and providers regarding benefits and claims.
    • Provide clear, accurate, and timely responses to information requests.
    • Document all calls in Chronolog by summarizing key points of each conversation.
    • Return messages from designated voicemail boxes.
    • Read, interpret, and apply plan documents, new amendments, and updates for multiple clients.
    • Meet with clients as needed to assist with questions about their health benefit plans.
    • Support team members and cross‑functional partners as requested.
    • Log faxed claims and enter fax information into Chronolog.
    • Return misdirected claims to the appropriate provider.
    • Assist members with navigating the website.
    • Meet or exceed company standards for quality and production.
    • Maintain punctual and reliable attendance.
    • Support claim information research and identification.
    • Assist with provider record maintenance tasks.
    • Index claims and correspondence batches.
    • Complete responsibilities assigned for specific client groups.
    • Aid in employee training and cross‑training.
    • Research and prepare refund documentation.

    Quality Assurance Measurements

    • Consistently meet or exceed company standards for production, quality, and audit performance.

    Minimum Education

    • High school diploma or GED required.

    Minimum Experience

    • Basic computer and customer service experience.
    • Excellent verbal and written communication skills.
    • Proficiency with PC tools including Windows, Word, and Adobe Acrobat; ability to learn new software.
    • Minimum typing speed of 45 wpm.
    • Strong listening skills and attention to detail.
    • Basic mathematical competency.
    • High interpersonal skills and the ability to work collaboratively.
    • Ability to organize and recall large amounts of detailed information.
    • Capability to read, analyze, and interpret benefit plans, insurance documents, and regulations.
    • Professional attitude with the ability to project a positive image in all work environments.
    • Commitment to privacy and confidentiality standards.
    • Flexibility to work under pressure and meet deadlines.
    • Strong problem‑solving abilities with professionalism and patience.

    About Allegiance By Cigna Healthcare

    Since 1981, Allegiance by Cigna Healthcare has specialized in administering medical benefits, including claims processing, customer service, utilization management, and case management. With a high‑touch approach to member and client service, Allegiance supports some of the nation’s most innovative health benefit strategies.

    If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

    For this position, we anticipate offering an hourly rate of 17.75 – 19 USD / hourly, depending on relevant factors, including experience and geographic location.

    This role is also anticipated to be eligible to participate in an annual bonus plan.

    At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

    About Cigna Healthcare

    Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

    Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

    If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

    The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

  • Customer Service Representative Administrator

    We are seeking a proactive, customer-oriented Customer Service Representative Administrator to join our growing team. As the first point of contact for our customers, you will play a key role in delivering exceptional service, resolving inquiries, and ensuring a seamless customer experience across multiple communication channels.

    This position is ideal for someone who enjoys helping others, communicating effectively, and finding solutions to customer needs in a fast-paced, remote environment.

    Key Responsibilities

    Customer Support & Communication

    • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
    • Provide accurate information regarding products, services, billing, and company policies.
    • Assist customers with account updates, order tracking, troubleshooting, and general support requests.
    • Deliver a positive, empathetic, and customer-focused experience with every interaction.

    Issue Resolution

    • Identify customer concerns and resolve issues efficiently and effectively.
    • Escalate complex matters to the appropriate departments when required.
    • Maintain accurate records of customer interactions, inquiries, and resolutions.
    • Follow up with customers to ensure complete resolution and overall satisfaction.

    Customer Experience

    • Build and maintain strong customer relationships through professional and courteous communication.
    • Contribute to customer retention by consistently providing high-quality support.
    • Gather customer feedback and share insights to support continuous improvement initiatives.
    • Collaborate with team members to foster a positive and supportive work environment.

    Administrative & System Support

    • Utilize CRM systems and customer support platforms to manage customer interactions.
    • Keep customer records and documentation organized and up to date.
    • Assist with maintaining internal knowledge bases and support resources.
    • Adhere to company policies, procedures, and service standards.

    Required

    Qualifications & Skills

    • 1–2 years of experience in customer service, customer support, administration, or a related role.
    • Excellent verbal and written communication skills.
    • Strong problem-solving and conflict-resolution abilities.
    • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
    • Professional, reliable, and customer-focused approach.
    • Strong organizational skills and attention to detail.
    • Ability to work independently and remain productive in a remote setting.
    • Basic computer proficiency, including Microsoft Office or equivalent software.
    • High school diploma or equivalent.

    Preferred

    • Experience using CRM systems and customer support software.
    • Additional education, certifications, or relevant training.

    What We Offer

    • Fully remote work environment with flexible working arrangements.
    • Competitive compensation based on experience and qualifications.
    • Opportunities for professional development and career advancement.
    • A supportive, collaborative, and inclusive team culture.
    • Strong commitment to work-life balance.
    • Long-term growth opportunities within a growing organization.

    Diversity & Inclusion

    We are committed to creating an inclusive workplace where all employees feel respected, valued, and empowered to succeed. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

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  • Instructional Designer

    Primary Purpose/Scope

    Bluefield University seeks a detail-oriented and collaborative Part-Time Instructional Designer to support the ongoing development and redevelopment of online courses. Reporting directly to the Director of Instructional Design, this position works closely with Subject Matter Experts (SMEs) to build high-quality, engaging learning experiences within the Canvas LMS. The successful candidate will ensure that all course components align with the university’s pedagogical standards, accessibility requirements, and Christ-centered mission.

    Essential Duties, Responsibilities, And Functions

    Course Development & Redevelopment

    • Collaborate with Subject Matter Experts (SMEs) to translate academic content into effective online learning modules.
    • Build, update, and refine course shells in Canvas, ensuring consistent use of university templates and navigation standards.
    • Assist in the migration of legacy course content into updated formats that meet current university procedures.
    • Integrate multimedia elements, including video, interactive graphics, and digital assessments, to enhance student engagement.

    Standards & Compliance

    • Ensure all developed courses adhere to established university instructional design standards and quality rubrics.
    • Verify that all course materials meet ADA Section 508 and WCAG accessibility requirements.
    • Maintain institutional branding and aesthetic consistency across all assigned course projects.

    Collaboration & Communication

    • Participate in regular project check-ins with the Director of Instructional Design to report on development milestones.
    • Provide technical guidance to SMEs on the capabilities and best practices of the Canvas LMS.
    • Support the quality assurance (QA) process by identifying and correcting broken links, formatting errors, or navigation hurdles before course launch.

    Required

    QUALIFICATIONS & EXPERIENCE

    • Bachelor’s degree in Instructional Design, Education, or a related field.
    • Minimum of 2 years of experience developing online courses, specifically within the Canvas LMS.
    • Strong understanding of instructional design principles and adult learning theory.
    • Proficiency with digital media tools (e.g., Canva, Camtasia, or Articulate) and Microsoft Office 365.

    Preferred

    • Master’s degree in a related field.
    • Experience working in a higher education environment, particularly within a faith-based institution.
    • Familiarity with Quality Matters (QM) or similar online course quality rubrics.

    Ergonomic Requirements

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. This is a sedentary role requiring extensive use of a computer, dual monitors, and peripheral devices.

    Working Conditions and Environment

    This position is a part-time, remote-eligible role for Bluefield University Online. The employee must provide a professional home office environment with reliable high-speed internet. Hours are flexible but must align with scheduled meetings with the Director of Instructional Design and faculty SMEs.

    QUALIFICATION STANDARDS

    • A Christian commitment and lifestyle that acknowledges a personal relationship with Jesus Christ and a personal commitment to the Christian purpose and mission of Bluefield University.
    • Professional appearance and presentation in the virtual working environment.

    PERFORMANCE STANDARDS

    This position is subject to at least an annual evaluation based upon the job duties, responsibilities, and functions as set forth above, with particular emphasis on the timely and accurate completion of course development projects.

    APPROVALS

    The job duties, responsibilities, functions, and requirements delineated above should not be interpreted as an all-inclusive list. Additional duties, responsibilities, functions, and requirements may be assigned as deemed appropriate. The University reserves the right to change or reassign job duties, responsibilities, and functions, or combine positions at any time. The University maintains its status as an at-will employer.

    APPLICATION INSTRUCTIONS

    To apply for this position, please visit https://www.bluefield.edu/employment/ to complete the electronic staff employment application and upload the following:

    • Letter of interest
    • Resume or Curriculum Vitae
    • Names and full contact information for at least three professional references
    • Statement of Christian Faith

    Hard copy application materials may be sent to the Human Resources Department at Bluefield University, 3000 College Avenue, Bluefield, VA 24605.

    Bluefield University is a Christ-centered learning community developing servant leaders to transform the world. We are looking to hire employees who will embrace this mission.