Conheça nossa cultura:

Somos movidos pela inovação. Nossas soluções tecnológicas estão  transformando a vida de milhões de pessoas.

Aqui, respeito e diversidade não são apenas palavras; são pilares que sustentam nossa jornada. Valorizamos as diferentes vozes e perspectivas da nossa equipe, pois acreditamos que a escuta ativa à pluralidade é a chave para a verdadeira inovação.

Como aprendizes eternos, estamos em busca de crescimento e evolução e, para isso, a colaboração é essencial. Juntos, construímos um ambiente em que o feedback é usado como uma ferramenta para o desenvolvimento mútuo e contínuo.

Com planejamento, agilidade e adaptabilidade, estamos prontos para mudar de direção sempre que necessário, sem perder o foco em fazer o nosso melhor. 

E, claro, não podemos esquecer do nosso objetivo final: resultados excepcionais. Miramos alto e trabalhamos incansavelmente para alcançar o topo, celebrando cada conquista ao longo do caminho.

Sobre o time:

O time de CRM é responsável por criar e executar estratégias de contato com o consumidor que maximizem conversão e engajamento, assegurando que canais como e-mail, WhatsApp e SMS contribuam para o crescimento da receita. Trabalhamos em um ambiente colaborativo e orientado por dados, onde a personalização, automação e otimização contínua das jornadas do consumidor são pilares centrais da nossa atuação.

• Desenho e evolução de jornadas omnicanal: Planejar, implementar e otimizar jornadas automatizadas de CRM que considerem o comportamento, perfil e estágio do consumidor, garantindo comunicações relevantes e aumento da propensão à conversão.
• Gestão estratégica de campanhas e automações: Liderar o ciclo de ponta a ponta das campanhas — do briefing à mensuração —, com foco em eficiência operacional, consistência de execução e impacto no negócio.
• Análise de performance e modelagem de hipóteses: Conduzir análises aprofundadas de resultados e comportamento do consumidor para gerar insights acionáveis e propor novas abordagens de conteúdo, cadência e canal.
• Trabalho colaborativo com Conteúdo e Design: Atuar em estreita parceria com esses times para traduzir dados e insights em comunicações mais eficazes, alinhando tom de voz, formato e jornada às estratégias de CRM.
• Melhoria contínua de processos: Identificar gargalos e oportunidades de otimização nos fluxos de CRM, propondo soluções escaláveis que aumentem a eficiência e reduzam retrabalho.
• Inovação em canais e práticas digitais: Explorar novas tecnologias, canais e metodologias de marketing digital que ampliem a capacidade de personalização e o engajamento dos consumidores.
• Mentoria técnica: Apoiar analistas plenos e juniores, compartilhando boas práticas, padrões de qualidade e aprendizados sobre jornada, automação e performance.

Benefícios:

• Caju alimentação (R$ 1.148,00/mês);

• Caju flexível (R$500,00/mês);

• Plano de saúde nacional;

• Plano odontológico;

• Licença parentalidade estendida (45 dias para pessoas não gestantes e 180 dias para pessoas gestantes); 

• Programa de Participação de Resultados (anual);

• WellHub;

• Desconto em cursos de inglês;

• Duo Gourmet;

• Cartão Inter Black (com 1% de cashback na fatura).

• Horário flexível;

• Folga de aniversário;

• Previdência privada.

Aqui vai uma dica:

Procuramos por alguém que tenha o protagonismo na veia, que adore debater e buscar maneiras de ajudar a empresa a evoluir sempre. Que seja capaz de tomar decisões baseadas em análises, que esteja sempre de braços abertos para compartilhar o que sabe e para aprender com todo mundo. Você se enxergou aqui? Então vem trabalhar com a gente! 🙂

Para saber mais sobre a Acerto, acesse nossa página de carreiras: https://acerto.com.br/sobre-nos/carreiras 

#LI-TB1

Req number:

R7733

Employment type:

Full time

Worksite flexibility:

Remote

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Senior Frontend Web Developer ready to take us to the next level! If you have experience designing, developing, testing and implementing web and API-based solutions and are looking for your next career move, apply now.

Job Description

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

$90 – $108 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Ready to be a Titan? 

ServiceTitan is looking for a Web Developer to join our Web Team. The Web Team is responsible for our four flagship marketing websites — www.servicetitan.com, www.youraspire.com, www.convex.com, and www.fieldroutes.com. Our websites are critical to the user journey, making this an extremely valuable and critical role within our overall pipeline generation program.  If you love working with smart people in a rapid growth environment, this might be a great fit for you. 

As a Web Developer at ServiceTitan, you’ll work with a team of Web Developers, QA Engineers, UX Designers and Marketers on the end-to-end development and optimization of our four marketing websites. You will have the opportunity to leverage your expertise in web development to create visually stunning, intuitive, and technically advanced websites that exceed our stakeholders’ expectations and deliver measurable results.

What you’ll do:

• Collaborate with designers, marketers, and other stakeholders to understand project requirements and translate them into functional and visually appealing website designs.

• Develop custom website solutions using a combination of HTML, CSS, JavaScript, and other relevant technologies, ensuring cross-browser compatibility and responsiveness.

• Implement best practices for web development, including SEO optimization, web accessibility, and performance tuning, to maximize website visibility and user experience.

• Integrate third-party APIs, plugins, and tools to enhance website functionality and streamline processes, such as CRM integration, analytics tracking, and social media integration.

• Conduct thorough testing and debugging to identify and resolve any issues or bugs, ensuring the stability, security, and reliability of developed websites.

• Stay up-to-date on industry trends, emerging technologies, and best practices in web development, and proactively recommend innovative solutions to improve website performance and functionality.

• Collaborate with cross-functional teams to manage project timelines, prioritize tasks, and ensure the successful delivery of website projects on time and within budget.

• Provide ongoing support and maintenance for existing websites, including content updates, feature enhancements, and security patches.

What You’ll Bring:

• Bachelor’s degree in Computer Science, Web Development, or a related field (or equivalent work experience).

• Proficiency in front-end web technologies, including HTML5, CSS3, TypeScript, JavaScript, and frameworks/libraries such as React Js, Vue JS, and TailwindCSS. 

• Experience with static site generator frameworks like Next JS or Gatsby JS.

• Proven experience in software development best practices such as TDD, CI/CD, GIT, Gitflow,  and automated E2E testing.

• Solid understanding of Node JS  and experience with server-side frameworks (e.g., Express.js).

• Experience with Contentful or similar headless CMS.

• Experience with integrating AI into the development process and real-world application of AI.

• Knowledge of web accessibility standards (WCAG), SEO best practices, and website performance optimization techniques.

• Strong problem-solving skills and attention to detail, with the ability to troubleshoot and debug complex issues effectively.

• Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced, team-oriented environment.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

Our Commitment to Inclusion:

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

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A Note on the Application & Hiring Process:

This position advertised is for an existing vacancy. We are currently seeking a qualified candidate to fill this position and will be reviewing applications on a rolling basis.

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Compensation Disclosure:

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected compensation for this role for candidates residing in Canada is between $94,700 CAD – $142,100 CAD. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits. This position may also be eligible for a bonus.

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Personal Information:

ServiceTitan collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as for legal compliance. You can review further details of such collection and use in our