Category: Uncategorized

  • Compass Business Solutions: Marketing Specialist

    Headquarters: Remote

    URL: http://wearecompass.com

    Who We Are:
    Since 1963, A&H Equipment Co. has been the leading provider of municipal, truck and environmental solutions in Pennsylvania, West Virginia, and now in Ohio.

    Role Overview:
    A&H is seeking a motivated and detail-oriented Marketing Specialist to join our growing marketing team. The ideal candidate will be deeply involved in the implementation of marketing strategies, the coordination of marketing campaigns and tradeshows, and support brand initiatives through a mix of digital and in-person outreach. This role includes up to 50% travel across the US, primarily in PA, WV, and OH for industry tradeshows, events, and promotional activities.  This role reports to the Marketing Manager at A&H.

    This is a remote role, but must be based within 50 miles of one of our locations of: Zelienople (Pittsburgh), Gahanna (Columbus), Independence (Cleveland), Somerset, PA, or Harrisburg, PA.

    Recent graduates encouraged to apply!

    Essential Responsibilities:

    • Lead the planning, coordination, and execution of tradeshows and promotional appearances
    • Support the Marketing Manager in planning for all other A&H Equipment events as directed
    • Create, edit, and distribute marketing materials including digital content, brochures, presentations, and emails as approved by the Marketing Manager
    • Assist social media channels by building content and creating content schedules, driving engagement
    • Partner with IT team to build and maintain marketing mailing lists
    • Support marketing campaigns as directed by Marketing Manager.
    • Track and report on the effectiveness of campaigns and promotions and report to Marketing Manager
    • Assist with coordinating with external vendors, printers, and media contacts
    • Travel to industry events and customer-facing opportunities throughout PA, WV, & OH

    Education and Experience Requirements:

    • Bachelor’s degree in marketing, communications, business, or a related field required.
    • 1+ year of experience in a marketing support or administrative role highly preferred, including internship experience
    • Graphic design or video editing experience is a plus
    • Working knowledge of social media platforms and email marketing tools highly preferred
    • Proficiency and past experience with at least one of the following tools: Canva, Adobe Creative Suite, and/or HubSpot required
      • Experience with CRM platforms including MS Dynamics and/or CDK a bonus
    • Familiarity with SEO, Google Analytics, and marketing performance metrics highly preferred
    • Working knowledge of social media platforms and email marketing tools
    • Proficient in Microsoft Office Suite
    • Ability to travel and represent the company in a professional and engaging manner
    • Highly organized, self-motivated, and able to handle multiple projects simultaneously

    The base salary range for this position is $54,500-$62,500, depending on fitness and relevant experience.

    To apply: https://weworkremotely.com/remote-jobs/compass-business-solutions-marketing-specialist

  • Runway: B2B Marketing Director

    Headquarters: Remote

    URL: http://runwayml.com

    We are building AI to simulate the world through merging art and science.

    We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.

    World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.

    Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we’d love to hear from you.

    About the role

    *Open to hiring remote across the US — we also have offices in NYC, San Francisco, and Seattle

    We are hiring a B2B Marketing Director to drive enterprise pipeline growth through demand generation, targeted account engagement, and experiential marketing. This role will own programs and campaigns that generate qualified pipeline and accelerate opportunities, partnering closely with sales to ensure marketing efforts translate into measurable revenue impact.

    This person should be equally comfortable building digital campaigns, producing high-quality events, and optimizing conversion from lead to opportunity. This is not just a campaign execution role – we are looking for someone who thinks in terms of pipeline and ARR contribution.

    What you’ll do

    • Enterprise Demand Generation: Develop and execute multi-channel campaigns that drive qualified enterprise leads and meetings. You’ll partner with sales to identify priority accounts and build targeted programs that convert interest into pipeline. You’ll build landing pages, nurture sequences, and conversion paths tailored to B2B buyers.

    • Experiential and Field Marketing: Plan and execute strategic conferences, hosted events, and executive experiences designed to generate meetings and accelerate deals. You’ll optimize our event strategy to maximize qualified lead capture and pipeline creation. You’ll track event ROI based on meetings booked, opportunities influenced, and revenue contribution.

    • Account-Based Marketing: Collaborate closely with sales leadership to align on ICP, target accounts, and messaging. You’ll support outbound sales motions with targeted campaigns and events that move accounts through the funnel.

    • Pipeline and Funnel Optimization: Analyze lead-to-opportunity conversion rates, identify drop-offs, and recommend improvements. Ensure proper campaign tracking and attribution across digital and field efforts. Maintain reporting on pipeline contribution and campaign effectiveness.

    What you’ll need

    • 5+ years of experience in B2B demand generation, field marketing, or enterprise marketing

    • Demonstrated experience generating measurable pipeline from campaigns and events

    • Strong understanding of B2B funnels, lead lifecycle, and sales alignment

    • Experience working closely with sales teams and revenue leadership

    • Familiarity with CRM and marketing automation tools

    • Highly organized with a bias toward action in a fast-moving environment

    Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.

    There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.

    Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.

    Working at Runway

    Great things come from great teams. We’d love to hear from you.

    We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.

    More about Runway

    We’re excited to be recognized as a best place to work:

    Crain’s | InHerSight | BuiltIn NYC | INC

    To apply: https://weworkremotely.com/remote-jobs/runway-b2b-marketing-director

  • Animalz: Senior Content Marketer, SEO

    Headquarters: San Diego, California

    URL: https://animalz.co

    We’re looking for a Senior Content Marketer to join our SEO team, writing and optimizing content for a portfolio of B2B technology customers. This is a writing-first role — the majority of your time will be spent producing high-quality SEO content yourself — but you’ll also bring strategic depth: diagnosing why content isn’t performing, identifying opportunities in the competitive landscape, and translating data into action.

    You’ll work closely with a Head of Content on strategy direction while owning execution with a high degree of independence. You’ll manage a small number of accounts end-to-end, occasionally oversee freelance writers, and lead performance reporting for your customers.

    What You’ll Do

    • Write gold-standard, hand-crafted content: flagship blogs, guides, and landing pages that demand deep research, original thinking, and editorial craft, aligned with search intent, customer strategy, and our highest quality standards

    • Edit and elevate AI-generated content from our AI-assisted workflows to publication quality, and help teammates and freelancers do the same through clear feedback and example

    • Partner with our AI implementation team to shape and improve AI content workflows, contributing editorial input, feedback, and real-world testing (you don’t need to build the systems, but you help make them better)

    • Contribute to AEO work—including prompt tracking, citation monitoring, and AEO audits—to improve how customer content surfaces and gets cited across AI-powered search

    • Diagnose content performance gaps using technical SEO analysis, competitive research, and content quality assessments, and recommend clear, prioritized improvements

    • Refresh and optimize existing content to improve rankings, engagement, and visibility across both traditional search and AI-powered discovery tools

    • Stay current on how AI search tools (Perplexity, ChatGPT, Gemini, AI Overviews) surface and cite content, and factor this into content recommendations

    • Own content execution for 3–4 customer accounts, managing quality, calendars, and deadlines with increasing independence

    • Occasionally manage freelance writers on your accounts, providing clear briefs, feedback, and quality oversight

    • Lead monthly performance reports for your customers, communicating results, insights, and strategic recommendations

    • Join customer calls and build trusted relationships through clear communication and demonstrated expertise

    • Collaborate with design on visuals and graphics that support your content deliverables

    • Contribute to team knowledge-sharing and internal initiatives, including process improvements

    What We’re Looking For

    • 4–6 years of experience in content marketing, preferably in B2B SaaS or an agency setting

    • Exceptional writing ability: You produce publication-ready SEO content with minimal revision, writing clearly and persuasively across formats while adapting to different brand voices

    • Deep SEO knowledge: You’re fluent in keyword research, on-page optimization, content audits, and competitive analysis — and you know how to diagnose why a piece isn’t ranking and what to do about it

    • Emerging AEO fluency: You understand how AI-driven discovery tools are changing content visibility and are actively building hands-on skills in this space — prompt tracking, citation monitoring, AEO audits, and optimizing for AI Overviews

    • Comfort working with AI content workflows: You can edit and elevate AI-generated content to publication quality, and you’re eager to give input that helps shape and improve those workflows over time

    • Analytical mindset: You interpret performance data (traffic, rankings, engagement) and use it to inform content decisions, not just report on them

    • Familiarity with content and analytics tools such as GA4, Google Search Console, Ahrefs, Clearscope, or equivalents

    • AI fluency: You use AI tools to support your workflow responsibly and efficiently, and stay current on emerging best practices

    • Technical curiosity: You genuinely enjoy learning how software products work so you can write about them with authority

    • Content operations: You manage multiple accounts and contributors while maintaining quality and meeting deadlines

    • Strong communication and remote collaboration skills; you build trust with customers through transparency and insight

    • Coachability and ownership: You take initiative, adapt when priorities shift, and are always looking to sharpen your craft

    Our Values

    • Value Over Vanity: We measure success in customer impact, not surface-level praise.

    • Two Steps Ahead: We’re proactive and strategic, solving problems before they become blockers.

    • Power Source, Not Power Trip: We lead through service, energizing teammates and customers.

    • Pursue Mastery: We’re always learning, evolving, and testing new approaches.

    • Left Brain, Right Brain, Robot Brain: Our best work blends creativity, analysis, and smart use of AI.

    • In the Arena: We experiment boldly and stay immersed in our customers’ industries.

    Your First 90 Days

    Days 1–30: Learn & Integrate

    • Complete onboarding and master our tools, processes, and editorial standards

    • Deep dive into your assigned customer accounts

    • Create your first content deliverables with guidance from your Head of Content

    • Build relationships with your team and customers

     

    Days 31–60: Execute & Own

    • Take ownership of 2–3 customer accounts with increasing independence

    • Begin occasionally managing freelance writers and content calendars

    • Lead your first performance reports with support

    • Contribute to team meetings and internal initiatives

     

    Days 61–90: Drive Impact

    • Own content execution and reporting for 3–4 customer accounts

    • Lead strategy refinements based on SEO data and customer feedback

    • Demonstrate measurable improvements in content performance

    • Share expertise and contribute to team improvement

    Working Arrangements

    Location: Fully remote (AMERICAS or EMEA)
    Timezone Requirements: At least 4 hours of overlap with US timezones (EST/PST)

    Compensation & Benefits

    Salary Range: $70,000 – $85,000 USD annually

    • Unlimited PTO policy

    • Flexible working schedule

    • Technology stipend

    • Learning stipend

    • Health & wellness stipend

    • Team lunch stipend

    • Health & vision insurance (US only)

    • 401(k) retirement plan (US only)

    Diversity, Equity & Inclusion

    At Animalz, we believe diverse perspectives make us stronger. We’re committed to building an inclusive workplace where people of all backgrounds, experiences, and identities can thrive. We particularly encourage applications from historically underrepresented groups in tech and marketing.

    Equal Opportunity

    Animalz is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    To apply: https://weworkremotely.com/remote-jobs/animalz-senior-content-marketer-seo

  • Level: Support Engineer

    Headquarters: Asheville, NC

    URL: https://level.io

    Support Engineer

    We’re building the future of RMM, and the people who deploy it for our customers are mission critical. This is not a traditional support role. You’ll close hard tickets, onboard customers running thousands of endpoints, build automations that ship to everyone, and be the IT professional MSP owners trust on sight. If you want real ownership, real impact, and zero bureaucracy, you’ll feel at home here.

    The opportunity

    We’re looking for a seasoned IT professional with 10+ years of real-world MSP or enterprise experience who can do all of this in a single week: close hard technical tickets, run a deep onboarding for a customer managing 1,000+ endpoints, build a reusable automation, record a platform how-to video, and flag a product bug to engineering with enough detail to reproduce it.

    When sales closes a new customer, we want to say: “We’re assigning you a dedicated IT professional with years of real-world experience who will learn your environment and personally help you deploy Level across your infrastructure.” That’s the bar. You’re the kind of person MSP owners trust immediately.

    What you’ll own

    Tickets and triage

    Customer onboarding

    Live support sessions

    Automations and content

    What you’ll need

    Nice to have

    Why you might want this

    Why you might not

    Details

    To apply: https://weworkremotely.com/remote-jobs/level-support-engineer

  • AHU Technologies: Manager – Business Development (Remote – FullTime)

    Headquarters: Fully Remote – US

    URL: http://ahutech.com


    Replies within 24 hours
    About the Role:
    We are looking for a results-driven Manager – Business Development to accelerate
    Software Finder’s SaaS revenue growth in the US market. This role is ideal for a high-
    performing individual contributor who thrives on closing deals, building strong client
    relationships, and consistently exceeding targets.
    You will own the full sales cycle—from prospecting to closing—while collaborating closely
    with marketing, product, and customer success teams to deliver long-term customer
    value. This role requires strong SaaS sales expertise, consultative selling skills, and the
    ability to operate in a fast-scaling, performance-focused environment.
    Key Responsibilities
    Revenue & Pipeline Growth
    * Drive new business acquisition across the US SaaS market.
    * Manage the full sales cycle: prospecting, discovery, demos, negotiation, and
    closing.
    * Consistently achieve and exceed monthly, quarterly, and annual revenue targets.
    * Maintain a strong, predictable pipeline of qualified opportunities.
    Client Engagement
    * Build trusted relationships with decision-makers and senior stakeholders.
    * Understand client pain points and position solutions through consultative selling.
    * Lead product demonstrations and tailored proposals.
    Strategy & Market Execution
    * Execute go-to-market strategies within assigned segments or territories.
    * Identify emerging opportunities and contribute insights on market trends.
    * Collaborate with marketing on outbound campaigns and lead generation initiatives.
    Cross-Functional Collaboration
    * Partner with Customer Success to ensure smooth onboarding and retention.
    * Provide customer feedback to Product teams to improve offerings.
    * Work closely with Sales leadership on forecasting and performance planning.
    Sales Operations
    * Maintain accurate CRM records and pipeline hygiene.
    * Deliver reliable forecasts and sales reports.
    * Use data and metrics to optimize conversion and deal velocity.
    Qualifications
    * 5+ years of SaaS sales experience in the US market.
    * Proven track record of exceeding B2B sales quotas.
    * Strong experience managing full-cycle SaaS sales.
    * Excellent communication, negotiation, and presentation skills.
    * Ability to thrive in a fast-paced, target-driven environment.
    * Proficiency in CRM platforms (Salesforce, HubSpot, or similar).
    * Bachelor’s degree in Business, Marketing, or related field preferred.
     

    This is a remote position.

    Compensation: $100,000.00 per year

    To apply: https://weworkremotely.com/remote-jobs/ahu-technologies-manager-business-development-remote-fulltime

  • Activate Talent: Senior Shopify Web Developer

    Headquarters: Colombia

    URL: http://activatetalent.com

    Description

    Your work will directly impact conversion rate, site performance, new product launches, and the brand’s ability

    to scale.

    This is a senior role for someone with deep Shopify experience, strong execution intensity, and the ability to

    move quickly without sacrificing quality.

    KEY RESPONSIBILITIES

    ● Build custom Shopify 2.0 sections, blocks, templates, and advanced features

    ● Optimize site speed, Core Web Vitals, and performance architecture

    ● Troubleshoot and resolve Liquid, JS, CSS, and theme/app conflicts

    ● Build launch-ready landing pages and conversion-focused templates

    ● Implement CRO tests (PDP variations, bundles, cart logic, ATC improvements)

    ● Manage tracking integrations for GA4, Meta Pixel, TikTok Events, Klaviyo

    ● QA and deploy stable, production-ready code

    ● Collaborate with marketing, creative, and eCommerce teams on new features

    Requirements

    ● 4+ years Shopify development experience

    ● Expert in Liquid, HTML, CSS, JavaScript

    ● Deep understanding of Shopify 2.0 architecture & dynamic content

    ● Experience optimizing speed, performance, and mobile UX

    ● Ability to independently identify and solve complex technical issues

    ● Fast executor with strong attention to detail

    NICE TO HAVE

    ● Shopify Functions experience

    ● Hydrogen / React / Next.js familiarity

    ● Experience running CRO tests or experiments

    ● Experience at a high-volume DTC brand

    ● API integration experience (REST or GraphQL)

    SOFT SKILLS

    ● Ownership-first mindset (“I will figure it out”)

    ● Strong communicator

    ● Thrives in fast-moving, launch-heavy environments

    ● Organized, consistent, high personal standards

    ● Calm under pressure and adaptable

    To apply: https://weworkremotely.com/remote-jobs/activate-talent-senior-shopify-web-developer

  • Collectly: Strategic Account Executive

    Headquarters: United States

    URL: http://collectly.co

    About Collectly
    Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
     
    Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
     
    There could not be a hotter space to play in.  Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy.  RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.  
     
    The Opportunity
    We are hiring a Strategic Account Executive to drive high-impact enterprise revenue during a critical phase of growth.
     
    The role is focused on sourcing, developing, and closing complex six and seven figure deals with large healthcare organizations. You will own a defined set of strategic accounts and operate as a senior deal leader. The ideal candidate is capable of navigating complex buying committees, diagnosing deeply rooted revenue cycle challenges, and building compelling business cases that resonate at the executive level.
     
    This is not a transactional sales role. It is designed for a seller who thrives in long, consultative sales cycles, brings discipline to opportunity strategy, and can consistently win in complex, multi-stakeholder environments.
     
    You will partner closely with leadership, product, and marketing to expand our presence within large healthcare systems and deliver measureable value to the organizations we serve. 
     

    Key Responsibilities

    Lead Complex Deal Strategy:

    • Operate as the quarterback for complex, multi-threaded opportunities involving numerous stakeholders and decision makers.
    • Develop clear win strategies, champion maps, and executive alignment plans.
    • Navigate procurement, legal, security, and compliance processes typical within large healthcare organizations.
    • Maintain disciplined deal execution through structured opportunity planning and internal collaboration.

    Elevate Discovery and Value Diagnosis:

    • Conduct high-quality discovery that surfaces operational challenges across the revenue cycle.
    • Diagnose workflow inefficiencies, patient billing friction, and revenue leakage that impact healthcare organizations. 
    • Translate these insights into compelling ROI and operational improvement narratives that resonate with executive buyers.
    • Position Collectly as a strategic partner in improving the patient billing experience while helping healthcare organizations collect what they are owed.

    Build and Maintain Strategic Pipeline:

    • Develop and maintain a healthy pipeline of strategic opportunities through targeted outbound activity and account planning.
    • Partner with Sales Development and Marketing to penetrate priority healthcare systems.
    • Build multi-threaded engagement across clinical, operational, and financial stakeholders within targeted accounts.
    • Maintain disciplined opportunity management and accurate forecasting.

    Operate with Precision and Accountability:

    • Maintain strong command of pipeline health, opportunity progression, and close plans.
    • Use data to evaluate deal momentum and identify risks early.
    • Collaborate closely with leadership to continuously refine strategic sales motion and execution.
    • Operate with a high degree of ownership over both individual performance and team success.

    What Success Looks Like

    Within the first 90 days:

    • Develop a deep understanding of Collectly’s platform, buyer personas, and healthcare revenue cycle workflows.
    • Build a clear strategic plan for their assigned territory and target accounts.
    • Establish strong internal alignment with product, marketing, and sales leadership.
    • Create early-stage pipeline within priority health systems.

    Over two quarters, success includes:

    • Closing strategic six-figure opportunities.
    • Building a predictable pipeline of enterprise healthcare opportunities.
    • Developing strong executive relationships within large health systems.
    • Consistently progressing complex deals with clear strategy and momentum.

    Qualifications

    Required

    • 7+ years of B2B SaaS experience selling revenue cycle management technology or solutions within healthcare.
    • Demonstrated success closing 6-7 figure contracts in multi-stakeholder sales environments.
    • Proven ability to navigate complex healthcare buying processes including finance, IT, compliance, and procurement.
    • Strong enterprise sales methodology experience (MEDDPICC, Challenger, GAP selling, or similar).
    • Consistency in meeting or exceeding quota in strategic or enterprise sales roles.
    • Demonstrated ability to independently drive complex opportunities from discovery through close.
    • Alignment with Collectly’s GTM Values:
      • We are owners – we have humility and put the team first.
      • We know our numbers – we are data-driven and understand how to impact our business internally and our customers’ business externally.
      • We are AI powered – we automate easy repetitive tasks and research so we can solve harder problems and have a greater impact.
      • We are one with the Buffalo – we expect that there will be challenges along the way and, like the Buffalo, we confront these challenges head on by running INTO the storm.

    Core Competencies

    • Deep expertise in enterprise qualification and deal strategy.
    • Strong discovery and diagnostic skills in complex operational environments.
    • Ability to build executive-level business cases that quantify financial and operational value.
    • Highly disciplined pipeline management and forecasting capabilities.
    • Excellent executive communication and stakeholder management.
    • High ownership with strong internal collaboration.
    • Ability to thrive in a fast-paced startup environemtn.
    • Deep curiosity and a growth mindset.
    • Experience with a modern sales technology stack.

    Preferred

    • Experience selling directly into health systems, IDNs, or large healthcare provider organizations.
    • Background selling revenue cycle, patient financial experience, or healthcare workflow automation solutions.
    • Experience in early-stage or high-growth startup SaaS companies.
    • Familiarity with AI-driven or automation technology within healthcare operations.

    Why You’ll Love It Here

    • Unlimited PTO: We believe in work-life balance and encourage you to recharge when you need it.
    • Comprehensive Health Coverage: Fully paid medical, dental, and vision insurance for you and your dependents, because your well-being matters to us.
    • Equity Opportunities: Share in our success with stock options – your hard work will drive our growth.
    • Retirement Planning Made Easy: Enjoy a 401(k) with a generous company match to secure your future.
    • Student Loan Support: We help lighten the load with contributions toward your student loans.
    • Compensation Range: This role offers a competitive on-target earnings package with a strong base salary, uncapped commission, and meaningful equity – designed to reward top performers closing complex, high-value strategic deals.
     
    If you think you’re a “Buffalo” who has what it takes to have a meaningful impact within our rapidly growing organization and to the broader healthcare industry – apply to come join our team today!

    To apply: https://weworkremotely.com/remote-jobs/collectly-strategic-account-executive

  • Patrianna: DevOps Engineer

    Headquarters: Ukraine

    About Patrianna

    Patrianna is a fast-scaling product development company headquartered in Gibraltar, with a dynamic, global team powering our growth. We operate at the intersection of technology and entertainment, building innovative solutions that shape the future of social gaming and deliver outstanding experiences to millions of players worldwide.

    We’re driven by speed, ambition, and bold ideas. At our core, we’re product creators and problem-solvers who thrive in a high-performance environment. We’re looking for exceptional talent—smart, adaptable, and motivated individuals eager to make an impact, scale business functions at pace, and continuously improve.

    Whether you’re a domain expert or an agile thinker who thrives in change, at Patrianna you’ll have the freedom to innovate, take ownership, and help us lead the next wave of gaming innovation.

    Join us—and be part of something extraordinary.

    The Role

    You’ll architect and operate the infrastructure backbone that powers millions of gaming experiences, driving platform reliability and scalability at pace.

    What you will be doing

    • Design, operate, and evolve production-grade Kubernetes clusters with focus on high availability, scaling, networking, and security

    • Lead incident response and troubleshooting across distributed systems, conducting thorough postmortems to drive continuous improvement

    • Build and maintain robust CI/CD and release pipelines using GitHub Actions, Jenkins, and Azure DevOps

    • Manage Infrastructure as Code and environments using Terraform, Terragrunt, and Helm

    • Implement GitOps-based deployments with Argo CD for seamless, automated releases

    • Drive observability and alerting strategies using Prometheus, Grafana, and Loki/ELK to ensure system health

    What we are looking for

    • Strong production experience with Google Cloud Platform including Compute Engine, GKE, networking, IAM, DNS, and cost optimization

    • Deep hands-on expertise with Kubernetes architecture, networking, ingress, storage, autoscaling, and upgrades

    • Proven experience with Terraform, Terragrunt, and Helm in production environments

    • Solid CI/CD and GitOps expertise, particularly with Argo CD

    • Strong Linux, networking, and troubleshooting skills including TCP/IP, DNS, and TLS

    • Experience with on-call rotations and incident management using tools like PagerDuty

    Why you will love it

    You’ll work at the cutting edge of gaming infrastructure, solving complex technical challenges that directly impact millions of players worldwide. With our high-growth environment, you’ll have continuous opportunities to learn new technologies, drive meaningful improvements, and shape the platform that powers our next wave of innovation. Plus, you’ll be part of an ego-free, collaborative team where your expertise is valued and your impact is immediately visible.

    Other Benefits

    Full Remote Work: Enjoy the flexibility of working remotely from wherever you feel most productive.
    Generous Leave Policy: Take advantage of 30 days of paid time off, encompassing both vacation and sick leave, to ensure you can recharge and recover when needed. Take your time on bank holidays as well.
    Company Events: Engage in our vibrant company culture through a variety of informal events designed to foster camaraderie and teamwork.
    Continuously Development: Get an opportunity to join a fast-growing business where the sky’s the limit.

    To apply: https://weworkremotely.com/remote-jobs/patrianna-devops-engineer

  • Vista Fulfillment Group: Customer Support Operations Manager – Intercom & Fin AI

    Headquarters: Santee, California, United States

    URL: https://vistafulfillmentgroup.com/

    Remote — United States Only
    Full-Time | 40 Hours/Week
    Hourly Rate: $30-$40/hour, depending on experience
    Benefits: Medical and dental benefits available
    Reports To: COO

    About the Role

    Vista Fulfillment Group is hiring a full-time Customer Support Operations Manager to lead our customer support team and improve the systems, workflows, and response times behind our customer service operation.

    This is a remote position open to candidates located anywhere in the United States. The schedule is a standard 40-hour work week, Monday through Friday, with availability required during business hours from 9:00 AM to 5:00 PM.

    This role is responsible for managing a team of approximately 10 customer support agents who handle customer tickets, refunds, disputes, order issues, phone support, email support, and Intercom chat support.

    We are looking for a hands-on CS leader who can both manage people and improve systems. The ideal candidate must have strong experience with Intercom, including inbox management, reporting, routing, workflows, automations, and help center structure. They must also have strong experience with Fin AI, Intercom’s AI agent, including setup, flow design, automation planning, content structure, and implementation.

    Our current first response time averages around 48 hours. A major goal of this role is to reduce first response time to 12 hours ideally, and no later than 24 hours, while improving ticket quality, accountability, and SLA performance.

    Preferred Experience

    Experience implementing Fin AI from the ground up or rescuing a failed AI support implementation.

    Experience in ecommerce, fulfillment, logistics, retail, marketplaces, alcohol, or order-management support environments.

    Experience handling refund, dispute, chargeback, delivery issue, and customer complaint workflows.

    Experience creating CS dashboards, weekly KPI reports, SOPs, internal playbooks, and quality assurance scorecards.

    Experience working with technical teams to improve integrations, reporting, AI workflows, and automation logic.

    Ideal Candidate

    The ideal candidate is a hands-on customer support operator who can manage a team, improve accountability, and personally help build a better Intercom and Fin AI support system.

    This person should not only understand customer service management, but also know how to structure support workflows, build automations, analyze ticket data, and use AI to reduce manual workload without sacrificing service quality.

    We are looking for someone who can take a support department with a 48-hour average first response time and build the systems, team discipline, and automation needed to bring that down to 12-24 hours.

    Location

    Remote, United States only.

    Requirements

    Key Responsibilities

    • Lead and manage a customer support team of approximately 10 agents handling tickets, refunds, disputes, order issues, chat, email, and phone support.
    • Monitor daily support performance, ticket queues, backlog, response times, resolution times, SLA compliance, quality standards, and agent productivity.
    • Reduce average first response time from approximately 24 hours to 12 hours ideally, and no later than 24 hours.
    • Build, improve, and manage Intercom workflows, routing rules, inbox structure, automations, tags, macros, reporting dashboards, team assignments, and escalation paths.
    • Lead the implementation of Fin AI, including flow design, AI response logic, help center content strategy, escalation rules, automation structure, and ongoing optimization.
    • Work with developers, consultants, or internal technical resources when needed to properly implement Fin AI, integrations, reporting, and automation improvements.
    • Analyze Intercom reports and support data to identify bottlenecks, agent performance issues, recurring customer problems, workflow gaps, and automation opportunities.
    • Create and maintain SOPs for ticket handling, refunds, disputes, escalations, SLA standards, phone support, chat support, and email support.
    • Train customer support agents on Intercom usage, Fin AI workflows, support quality expectations, communication standards, escalation procedures, and performance goals.
    • Review team performance and recommend staffing changes, coaching plans, disciplinary actions, promotions, or workflow adjustments to leadership.
    • Ensure support operations meet partner expectations and that SLA risks are identified and escalated quickly.
    • Work closely with the COO, operations team, fulfillment team, account management, and developers to improve customer experience and resolve recurring issues.

    Required Qualifications

    • Must be located in the United States.
    • Bachelor’s degree required.
    • Experience managing customer support teams of at least 10 people.
    • Minimum 3 years of hands-on Intercom experience.
    • Minimum 3 years of hands-on experience with Fin AI, Intercom’s AI agent, including setup, flow design, automation, and optimization.
    • Strong understanding of customer support KPIs, including first response time, resolution time, backlog, SLA compliance, CSAT, escalation volume, ticket volume, productivity, and quality assurance.
    • Experience managing chat, email, and phone support teams.
    • Ability to build and improve Intercom workflows, inbox rules, routing logic, macros, reports, automations, help center content, and escalation processes.
    • Technical comfort with basic APIs, integrations, reporting exports, data analysis, and working with developers or consultants to complete support system improvements.
    • Strong leadership skills with the ability to coach, train, hold agents accountable, and recommend changes when needed.
    • Excellent written and verbal communication skills.
    • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

    Benefits

    • This is a full-time hourly role with a rate of $30-$40/hour, depending on experience, leadership background, Intercom expertise, Fin AI implementation experience, and technical ability.
    • Medical and dental benefits are available.

    To apply: https://weworkremotely.com/remote-jobs/vista-fulfillment-group-customer-support-operations-manager-intercom-fin-ai

  • Blossom: Chief Financial Officer

    Headquarters: Remote, Florida, 33146 United States

    URL: http://blossom.net

    Job Description

    Job Summary:

    The Chief Financial Officer (CFO) is responsible for overseeing the company’s financial strategy, planning, and operations in support of sustainable growth, operational discipline, and regulatory credibility. The CFO provides executive leadership over accounting, financial reporting, budgeting, forecasting, and financial controls, ensuring the organization maintains strong financial governance appropriate for a fintech serving credit unions. The CFO operates as both a strategic advisor and hands-on financial leader, partnering closely with executive leadership, Engineering, Compliance, and external advisors to support growth, audits, and client due diligence.


    Supervisory Responsibilities:

    • Provides leadership and oversight for the Accounting and Finance functions.

    • Manages internal accounting staff and external vendors (e.g., accounting firms, tax advisors).

    • Oversees budget preparation, financial controls, and audit coordination.

    • Collaborates with department leaders to monitor financial performance and resource allocation.


    Duties/ Responsibilities:

    • Directs the preparation and review of all financial statements, including income statements, balance sheets, cash flow statements, and management reports.

    • Oversees budgeting, forecasting, and financial planning processes, including variance analysis and recommendations for corrective action.

    • Ensures timely and accurate tax filings and compliance with applicable federal, state, and local requirements.

    • Establishes and maintains financial controls, policies, and procedures aligned with audit and SOC expectations.

    • Partners with executive leadership to support strategic planning, prioritization, and resource allocation.

    • Analyzes operational and financial data to identify opportunities for efficiency, scalability, and cost optimization.

    • Supports pricing models, contract reviews, and revenue recognition practices appropriate for SaaS and fintech environments.

    • Oversees cash management, banking relationships, and capital planning.

    • Works with external partners, investors, or lenders as needed to support financing or growth initiatives.

    • Supports client due diligence requests related to financial stability and controls.

    • Monitors economic and industry trends relevant to fintech and credit unions and advises leadership accordingly.

    • Lead changes to the company’s legal entity structure, including subsidiary formations, corporate reorganizations, and entity conversions.

    • Direct mergers and acquisitions activity, including target evaluation, financial due diligence, deal structuring, transaction execution, and post-merger integration.

    • Performs other related duties as assigned.


    Required Skills/ Abilities:

    • Strong leadership, management, and financial governance skills.

    • Excellent analytical, organizational, and problem-solving abilities.

    • Deep understanding of accounting principles, financial reporting, and budgeting.

    • Experience with financial systems and accounting software appropriate for growth-stage companies.

    • Ability to communicate financial concepts clearly to non-financial stakeholders.

    • High level of integrity, discretion, and judgment.

    • Ability to operate effectively in a fast-paced, regulated fintech environment.

    • Proficient in Google Workspace or similar software.


    Education and Experience:

    • Master’s degree in Business Administration, Accounting, Finance, or a related field preferred.

    • 10 or more years of progressive experience in finance or accounting, including leadership responsibility.

    • Experience in fintech, SaaS, or financial services, particularly within banking or credit union environments, strongly preferred.

    • Certified Public Accountant (CPA) designation preferred but not required.


    Physical Requirements:

    • Prolonged periods sitting at a desk and working on a computer.

    • Must be able to lift up to 15 pounds at times.


    What We Offer:

    • Company-paid medical, dental, and vision insurance for employees
    • Company-paid life and AD&D insurance
    • Company-paid short- and long-term disability
    • 401(k) retirement plan
    • Flexible Spending Accounts (FSA)/ Dependent Care Spending Account (DCSA)
    • Unlimited PTO
    • Employee Assistance Program (EAP)
    • Voluntary supplemental insurance option



    To apply: https://weworkremotely.com/remote-jobs/blossom-chief-financial-officer