Category: Uncategorized

  • Akola Urban Bank Recruitment 2026 – Senior Bank Officer (CA)

    The Akola Urban Co-operative Bank Ltd. (Akola Urban Bank) has recently published an official recruitment notification for the post of Senior Bank Officer (CA). According to the notification, a total of 1 vacancy is available under this recruitment drive. Candidates who fulfill the eligibility criteria as mentioned in the official notification can submit their application through the online process.

    Online applications for the vacancies of Senior Bank Officer (CA) will be accepted from 06 June 2026 to 15 June 2026. All interested candidates are strongly advised to complete their application well before the closing date to avoid any last-minute technical issues.

    Before filling out the application form, we strongly recommend that every interested candidate should carefully go through the complete details of this recruitment, including the eligibility criteria, educational qualifications, age limits, application fees, selection process, and other important requirements for Senior Bank Officer (CA) vacancies. All the important details are provided below in a simple and easy-to-understand format.

    Akola Urban Bank – Vacancy Details

    Post Name Vacancies Salary Location
    Sr. Bank Officer (Chartered Accountant) 1 No Details Akola, Maharashtra

    Akola Urban Bank Recruitment – Important Eligibility / Requirements

    To be eligible for Akola Urban Bank Senior Bank Officer (CA), candidates must possess the required educational qualifications as prescribed by The Akola Urban Co-operative Bank Ltd.. The minimum qualification, experience requirements, and other eligibility details for each post are mentioned in the table below. Candidates are advised to verify their eligibility before applying.

    Eligibility Details

    Post Name Eligibility
    Sr. Bank Officer (Chartered Accountant) Chartered Accountant from ICAI, Experience in GST & TDS, Preference will be given to candidates having experience in Banking Operations

    Apart from educational qualifications, candidates must also satisfy the age criteria as specified by The Akola Urban Co-operative Bank Ltd. for Senior Bank Officer (CA). The minimum and maximum age limits applicable for each post, along with any age relaxation as per government norms for reserved categories, are given below.

    Age Limit Details

    Post Name Age Limit
    Sr. Bank Officer (Chartered Accountant) Max 49 years

    The application fee details for this recruitment will be updated in the official notification. Candidates are advised to check the official website for the latest fee structure before applying.

    The selection of candidates for Senior Bank Officer (CA) will be carried out through Screening of Applications, Interview, Discussion Process. The final selection will be subject to document verification and medical examination as per the rules and regulations of The Akola Urban Co-operative Bank Ltd.. Candidates are advised to prepare accordingly.

    How to Apply for Akola Urban Bank Recruitment [ Complete Guide ]

    Type of Application Form
    Online Application

    The application for this recruitment of The Akola Urban Co-operative Bank Ltd. is online. All interested and eligible candidates can apply for this recruitment online from akolaurban.bank.in on or before the last date of online application, which is 15 June 2026.

    Important Links

    Official Notification / PDF Download Notification
    Official Website akolaurban.bank.in

    The post Akola Urban Bank Recruitment 2026 – Senior Bank Officer (CA) appeared first on Job Kaka.

  • Senior Manager Workforce Management

    About DutchieFounded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.About This JobWe are seeking a strategic, forward-thinking Senior Manager Workforce Management & Optimization to lead, scale, and transform our Support Operations workforce ecosystem. While you must deeply understand traditional WFM principles—forecasting, capacity planning, and scheduling —your primary mandate is to build a future-proof operation. You won’t just staff for the queue; you will actively work to diminish it through smarter routing, triage, and automated deflection. This role sits at the intersection of operational excellence and digital transformation. You will champion and empower our frontline support teams while partnering closely with Product, Engineering, and Operations to identify high-volume, repetitive tasks that can be automated or pushed directly into AI agents and code. If you are a WFM purist who only wants to manage static spreadsheets, this isn’t the role for you. If you are an operational leader excited by the challenge of balancing human execution with automated efficiency, we want to hear from you.What You’ll Do…Strategic Workforce Architecture: Own long-term and short-term capacity planning, forecasting, and budgeting across all support channels, ensuring our human footprint scales efficiently alongside business growth.Automation & Deflection Roadmap: Audit existing support volu

  • Senior Data Engineering Manager

    About Us:

    YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.

    Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.

    We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.

    What It’s Like to Work at YipitData:

    YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals.

    From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.

    Why Top Talent Chooses YipitData:

    • Ownership That Matters: You’ll lead high-impact projects with real business outcomes
    • Rapid Growth: We compress years of learning into months
    • Merit Over Titles: Trust and responsibility are earned through execution, not tenure
    • Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention

    If your ambition is matched by your work ethic—and you’re hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.

    About The Role:

  • Category Manager Sneakers

    Help empower our global customers to connect to culture through their passions.

    Why you’ll love this role:

    StockX is the world’s leading marketplace for current culture, built at the intersection of commerce, community, and credibility. Sneakers are foundational to StockX — not just as a category, but as a culture, an economy, and a global community.

    We are expanding how sneaker culture shows up on StockX through creator-driven, community-oriented commerce experiences that blend storytelling, expertise, and transaction. To do this well, we need category leaders who don’t just understand the sneaker market — they live inside it.

    The Sneakers Category Manager is the single-threaded owner of sneaker category growth within a new, high-priority commerce initiative. This person is the in-house expert on sneaker culture, people, economics, and moments — and is responsible for translating that expertise into supply growth, engagement, and GMV.

    You will act as:

    • The internal authority on the primary and secondary sneaker ecosystem
    • The external face of StockX to sneaker sellers, creators, and community leaders
    • The architect of the sneaker go-to-market / growth playbook for this new initiative

    This role blends deep cultural fluency, strategic ownership, and hands-on execution. Early on, you will own everything related to sneakers within this initiative. As the category scales, you will grow into a leader overseeing a broader sneaker portfolio and team.

    What You’ll Do:Own the Sneakers Category End-to-End

    • Define and execute the growth strategy for sneakers within the platform
    • Own category-level performance across supply, engagement, and revenue
    • Establish quarterly goals, leading indicators, and operating rhythms

    Be the Market & Culture Expert

    • Maintain deep, current knowledge of sneaker culture, including:
    • Key sellers, creators, collectors, and resellers
    • Sub-segments (hype vs. GRs, vintage, performance, regional markets, etc.)
    • Drops, releases, brand dynamics, and cultural moments
    • Pricing dynamics, liquidity, and resale economics
  • Serve as the internal voice of the sneaker community, informing product, marketing, and platform decisions
  • Supply & Creator Acquisition

    • Build and own a pipeline of high-impact sneaker sellers, shops, influencers, and creators
    • Personally recruit and onboard flagship sellers who set the tone for the platform
    • Develop seller strategies that balance credibility, storytelling, and commerce

    Commerce Strategy & Category Moments

    • Identify and orchestrate sneaker-specific moments, campaigns, and formats that drive engagement and conversion
    • Partner with Category Marketing to design culturally authentic activations
    • Experiment with new approaches and iterate quickly based on performance and feedback

    Cross-Functional Leadership

    • Work closely with Account & Partnerships Managers to scale seller acquisition and support
    • Collaborate with Product and Engineering to shape features and tools that matter to sneaker sellers and buyers
    • Provide clear, actionable insights from the market to influence roadmap prioritization

    Build the Playbook

    • Document learnings, frameworks, and best practices that can be reused across future categories
    • Help define what “great” looks like for category ownership at StockX
    • Support hiring and onboarding as the sneaker category team grows

    About you:

    • Deeply embedded in sneaker culture — you know the people, platforms, trends, and economics, and you’re already plugged into the ecosystem
    • 5+ years of experience in category management, partnerships, marketplace growth, brand, or operator roles in sneakers, streetwear, or adjacent ecosystems
    • Comfortable owning outcomes, not just strategy — you execute, iterate, and adapt
    • Strong relationship builder with credibility among sellers, creators, and community members
    • Data-literate and commercially minded — you understand pricing, margins, liquidity, and incentives
    • Entrepreneurial, scrappy, and energized by building something from the ground up

    Nice to Have:

    • Existing network of sneaker resellers, store owners, creators, or influencers
    • Experience buying and selling sneakers or operating within resale marketplaces
    • Familiarity with content-driven commerce, creator platforms, or enthusiast communities
    • Experience working cross-functionally with product and engineering teams

    Why This Role Matters:

    Sneakers will define the early perception and success of this new commerce initiative at StockX. This role sets:

    • The cultural bar for the platform
    • The go-to-market & growth blueprint for future categories
    • The credibility of StockX with the sneaker community

    You will have outsized influence on how StockX expands its leadership from marketplace into deeper cultural engagement.

     

    Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. Pursuant to the Colorado Fair Pay Act, the base salary range in Colorado for this position is $120,000 to $130,000, plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation in other geographies may vary.   About StockX
    StockX is proud to be a Detroit-based technology leader focused on the large and growing online market for sneakers, apparel, accessories, electronics, collectibles, trading cards, and more. StockX’s powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. This approach affords access and market visibility powered by real-time data that empowers buyers and sellers to determine and transact based on market value. The StockX platform features hundreds of brands across verticals including Jordan Brand, adidas, Nike, Supreme, BAPE, Off-White, Louis Vuitton, Gucci; collectibles from brands including LEGO, KAWS, Bearbrick, and Pop Mart; and electronics from industry-leading manufacturers Sony, Microsoft, Meta, and Apple. Launched in 2016, StockX employs 1,000 people across offices and verification centers around the world. Learn more at www.stockx.com.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. StockX may utilize AI to rank job applicant submissions against the position requirements to assist in determining candidate alignment.

  • Pharmaceutical & Clinical Research Expert

    Role OverviewWe’re seeking expert evaluators in Clinical, Biomedical, or Pharma to assess…

  • Senior SDET

    Mobile Wave Solutions is a professional services company specializing in software development as a service. We are committed to delivering scalable, high-quality software solutions that meet the evolving needs of our clients. With a growing team of over 120 engineers and a mission to empower businesses globally, we provide expert teams to deliver robust solutions and drive innovation.

    Role Overview

    • Design and Implement Testing Strategy: Act as the quality owner and define the comprehensive testing strategy for the entire microservice ecosystem. This includes designing and implementing automation frameworks from scratch.

    • Develop Robust Test Automation: Utilize expertise in Playwright, API, and UI testing to build, improve, and maintain reliable, robust test coverage for microservices, APIs, gateways, and asynchronous systems.

    • Ensure AI-Generated Code Quality: Design and implement test coverage to validate AI-generated functionality and ensure the quality and stability of the code produced by AI agents.

    • Drive Quality Culture and Standards: Challenge developers and proactively improve the team’s overall quality culture and testing standards.

    • CI/CD Pipeline Support: Collaborate with and support developers in building, improving, and maintaining the CI/CD pipelines , leveraging GitHub Actions for automation.

    • Cloud Deployment Validation: Apply knowledge of AWS environments (Fargate, EKS) to validate cloud deployments.

    • Handle Ambiguity: Comfortably work with minimal requirements and translate them into effective automation frameworks and test plans.

    • Performance and Advanced Testing: Utilize performance testing experience (a plus) to ensure system scalability and reliability

    Qualifications

    • Strong experience with Playwright, automated API & UI testing

    • Java or TypeScript test automation background

    • Experience in testing microservices, APIs, gateways, and asynchronous systems

    • CI/CD automation (GitHub Actions)

    • Knowledge of AWS environments (Fargate, EKS) and cloud deployment validation

    • Performance testing experience is a plus

    • Ability to define automation strategy from scratch

    Cultural Fit

    • Acts as a quality owner, not just a test executor

    • Able to design a testing strategy for the entire microservice ecosystem

    • Comfortable working with minimal requirements and defining automation frameworks

    • Strong communicator who challenges developers and improves team quality culture

    • Able to validate AI-generated functionality with robust test coverage

    • Support developers in building, improving, and maintaining the CI/CD pipelines

    Our Benefits

    • Remote / Hybrid work options

    • Private Health Insurance, including dental

    • Free Parking

    • Fun Office Space – game zone + relaxation area

    • Annual Holidays Boost – +5 extra days after year 1 and year 5

    • Company-sponsored training & certifications

    • Employee referral bonuses

    • Social & team events

    • Family insurance coverage options

    • Fully covered Multisport Card

  • Senior Data Scientist

    Are you a talented Senior Data Scientist looking for a remote job that lets you show your skills and get decent compensation? Look no further than Lemon.io — the marketplace that connects you with hand-picked startups in the US and Europe.

     

    What we offer:

    • The rate depends on your skills and experience. We’ve already paid out over $11M to our engineers.
    • No more hunting for clients or negotiating rates — let us handle the business side of things so you can focus on what you do best.
    • Choose a schedule that works best for you. It’s possible to communicate async or minimally overlap within team working hours.
    • We respect your seniority so you can expect no micromanagement or screen trackers.
    • Communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
    • Most of our projects involve working in a fast-paced startup environment. We hope you like it as much as we do.

     

    Requirements:

    • 4+ years of commercial experience as a Data Scientist

    • 3+ years of experience with NumPy/Pandas

    • 3+ years of experience with Python

    • Experience with AWS, GCP, or Azure is required

    • Strong technical skills: as a Senior Data Scientist, you are expected to be able to create projects from scratch and have a deep understanding of application architecture.

    • Clear and effective communication in English — advanced ability to discuss business tasks, justify decisions, and communicate issues. Good self-presentation is also essential for upcoming client calls.

    • Strong self-organizational skills — ability to work full-time remotely with no supervision.

    • Reliability — we want to trust you and expect that you won’t let us and the client down.

    • Adaptability and Flexibility — the ability to onboard the project promptly after accepting it and start delivering results quickly.

     

    NOT YOUR TECH STACK?

    We have multiple projects available for Senior Developers. If you have 4+ years of commercial software development experience and are proficient in any of the following areas: AI Engineering, PHP & Angular, React & Java, Data Science, Blockchain (Web3/Solidity/Solana), React & Python, React & Node, React & Golang, Data Analysis, React & PHP, Symfony, PHP & Vue, Vue & Node.js, DevOps, Android & iOS, Angular & Node.js, Python & Vue, MLOps, Rust, Golang, Shopify & JavaScript, Unreal Engine & C++, Python & LLM, Unity, Vue & Nuxt, Java & Spring, ML Engineering, or Python & Flask — we’d be happy to connect and match you with a suitable project.

     

    We do not provide visa assistance, and our cooperation model does not include the benefits typically offered with direct hire.

     

    We work with developers from 75+ countries across Europe, Latin America, North America (the U.S. and Canada), selected countries in Asia (Japan, Singapore, South Korea, the Philippines, Indonesia, Malaysia, Vietnam, Thailand, and Israel), Oceania (Australia, New Zealand, and Papua New Guinea), and Africa (including Morocco and South Africa).

  • Quality Assurance Rater – German (Germany)

    Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI technologies.

    This flexible, remote opportunity allows you to apply your analytical and research skills to evaluate search results and AI-generated content while contributing to the development of high-quality AI systems.

    A Day in the Life of a Quality Assurance Rater

    In this role, you’ll conduct analytical assessments of search results and AI responses, providing ratings and feedback that help improve AI model performance and search quality.

    Your work will maintain high quality standards and deliver the accuracy our clients depend on.

    You’ll evaluate a variety of rating tasks, analyze content with attention to detail, conduct research to support rating decisions, and identify guideline gaps or task inconsistencies.

    You’ll also participate in training and calibration sessions while contributing feedback to improve rating processes and guidelines.

    Key Responsibilities

    • Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
    • Conduct online research to verify information and support rating decisions.
    • Apply rating guidelines consistently while maintaining quality standards.
    • Document edge cases, guideline gaps, and task-related issues.
    • Provide clear written feedback and rationale for ratings when required.
    • Participate in training, calibration sessions, and ongoing quality reviews.
    • Meet productivity expectations while maintaining high-quality work.

    The hourly earnings for this role are 20.60 EUR per hour, payment is based on completed tasks.

    Qualification path

    Candidates will complete project-specific training and qualification assessments before joining the program. Ongoing work will be subject to regular quality assurance reviews and performance monitoring.

    Basic Requirements

    • Working as a freelancer with excellent communication skills in German & English.
    • Resident in Germany for the last 5 consecutive years.
    • Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
    • Strong analytical thinking, attention to detail, and research skills.
    • Experience using web browsers, search engines, and online research tools.
    • Daily access to a reliable broadband internet connection, smartphone, and personal computer.
    • Demonstrated research capability through professional background OR strong track record of self-directed research and information verification
    • Ability to work independently and follow detailed guidelines consistently.
    • High level of creativity and logical skills with the ability to achieve consistent targets

    Preferred Qualifications

    • Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification.
    • Familiarity with AI technologies, search engines, and digital content ecosystems.
    • Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering.
    • Additional language skills may be beneficial depending on project requirements.

    Equal Opportunity

    All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

  • Customer Service Specialist

    About Soracom

    At Soracom, our mission is Making Things Happen, For a World That Works Together. We believe connectivity has the power to transform industries, enable innovation, and help businesses solve real-world challenges. From startups launching their first connected product to global enterprises managing millions of devices, we empower our customers to bring their ideas to life.

    With remote teams across Japan, the US, and Europe, Soracom continues to expand its global team to keep pace with the company’s rapid growth. We are an Equal Opportunity Employer and take pride in the diversity of our employees, valuing the unique experiences, perspectives, and expertise that people from different backgrounds bring to our business. We believe in Developing a Dream Team by hiring exceptional people, investing in their growth, and creating an environment where individuals and teams can do their best work.

    The ability to develop groundbreaking technologies is one of our key assets, and our people make it happen. Come join Soracom and help create the transformative technology that enables our customers to engineer a better world.

    About The Role

    You will serve as a key member of the team in the Americas and will have the exciting opportunity to work with people who are passionate about IoT and excited about the rapid growth we are seeing in this technology around the world.

    As a Customer Service Specialist, you will play a critical role in managing and supporting customer and partner accounts. You will assist with customer and partner communications, the administration of customer and partner accounts, and other customer service functions. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering outstanding customer experiences.

    Key Responsibilities

    • Customer/Partner Account Support: Manage and assist unassigned customer accounts by addressing inquiries, resolving issues, and ensuring a smooth customer experience. Ensure that partner registrations and referred leads are entered and routed in an expeditious manner.
    • Customer/Partner Inquiry Handling: Respond to customer inquiries via email, phone, and chat, ensuring timely and professional resolutions. Where the customer or partner is assigned, engage with the sales or partnership teammate to ensure timely resolution.
    • Partner Reporting Management: Support partners with POS reports, commissions reports, and inventory reports, troubleshoot issues, and provide guidance as needed. Communicate with the partner and sales teams to ensure information is going where it needs to for a brilliant experience.
    • Invoice & Payment Follow-up: Track, process, and follow up on invoices and payments to ensure timely collection and resolution of outstanding balances
    • Shipping Coordination: Provide accurate shipping information to both partners and customers, ensuring transparency in order fulfillment and compliance with legal agreements.
    • Event Logistics: Coordinate logistics for conferences, trade shows, and company-hosted events (e.g., Soracom events), including vendor communication, travel arrangements, and on-site support for the sales and partnership teams
    • You will demonstrate our Leadership Principles, such as Customer-Centric, Proactive, Just Do It, Dive Deep, Emotionally Mature and Deliver Results daily

    Who You Are

    • You are a relationship builder. You enjoy meeting new people from a wide range of diverse backgrounds and collaborating to produce mutually beneficial results
    • You can rapidly create connected trust at all levels of the customer organization by sharing everything you can
    • You love continuously learning about Soracom’s products, services, and applications for both you and your customers
    • You have the ability to work collaboratively and ensure follow-through with exceptional verbal and written communication skills
    • You thrive in a fast-paced environment with quick decision-making
    • You love to share your passion with others and exhibit good judgment when helping out customers
    • You are excited about the opportunity to work across time zones and cultures as part of a truly global team with colleagues and customers around the world
    • You’re comfortable exploring and using emerging AI tools to enhance efficiency, effectiveness, and creativity in your work

    Requirements

    Key Requirements

    • 2-4 years of customer service or account management experience
    • Strong verbal and written communication skills
    • Proficiency with invoicing tools and shipping logistics platforms is a plus
    • Ability to work independently in a remote environment
    • Familiarity with order fulfillment and logistics processes is a plus
    • You have extensive experience working with Salesforce and Slack
    • Strong attention to detail and a commitment to accuracy, with the ability to proactively identify and resolve errors in quotes, contracts, orders, and Salesforce data before they impact customers or internal teams

    Bonus Points If…

    • You also speak Spanish
    • You have worked with partners before as part of the sales cycle

    Location

    Fully remote work, based in the US Mountain or Central time zones.

    Benefits

    • Remote-first work environment for employees based in the United States
    • Flexible scheduling that supports productivity and work-life balance while accommodating customer needs and team collaboration
    • Access to modern tools, a dedicated technology budget, and leading AI platforms to help you innovate, learn, and do your best work
    • Opportunities for rapid learning, professional development, and career growth through exposure to complex, real-world customer challenges
    • Skills-based career progression, with advancement based on impact, contribution, and performance rather than tenure
    • Collaborative, globally distributed team environment with experienced and highly capable colleagues across the US, Europe, and Japan
    • Comprehensive health benefits including medical, dental, and vision coverage
    • Retirement benefits, including a 401(k) plan and company match
    • Life insurance, including basic, voluntary, and AD&D coverage
    • Paid time off, including vacation, sick leave, volunteer time and company-observed holidays
    • Family-friendly benefits, including maternity, paternity, and parental leave
    • Short-term and long-term disability benefits
    • Employee stock option program
  • Customer Service Specialist

    About Soracom

    At Soracom, our mission is Making Things Happen, For a World That Works Together. We believe connectivity has the power to transform industries, enable innovation, and help businesses solve real-world challenges. From startups launching their first connected product to global enterprises managing millions of devices, we empower our customers to bring their ideas to life.

    With remote teams across Japan, the US, and Europe, Soracom continues to expand its global team to keep pace with the company’s rapid growth. We are an Equal Opportunity Employer and take pride in the diversity of our employees, valuing the unique experiences, perspectives, and expertise that people from different backgrounds bring to our business. We believe in Developing a Dream Team by hiring exceptional people, investing in their growth, and creating an environment where individuals and teams can do their best work.

    The ability to develop groundbreaking technologies is one of our key assets, and our people make it happen. Come join Soracom and help create the transformative technology that enables our customers to engineer a better world.

    About The Role

    You will serve as a key member of the team in the Americas and will have the exciting opportunity to work with people who are passionate about IoT and excited about the rapid growth we are seeing in this technology around the world.

    As a Customer Service Specialist, you will play a critical role in managing and supporting customer and partner accounts. You will assist with customer and partner communications, the administration of customer and partner accounts, and other customer service functions. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering outstanding customer experiences.

    Key Responsibilities

    • Customer/Partner Account Support: Manage and assist unassigned customer accounts by addressing inquiries, resolving issues, and ensuring a smooth customer experience. Ensure that partner registrations and referred leads are entered and routed in an expeditious manner.
    • Customer/Partner Inquiry Handling: Respond to customer inquiries via email, phone, and chat, ensuring timely and professional resolutions. Where the customer or partner is assigned, engage with the sales or partnership teammate to ensure timely resolution.
    • Partner Reporting Management: Support partners with POS reports, commissions reports, and inventory reports, troubleshoot issues, and provide guidance as needed. Communicate with the partner and sales teams to ensure information is going where it needs to for a brilliant experience.
    • Invoice & Payment Follow-up: Track, process, and follow up on invoices and payments to ensure timely collection and resolution of outstanding balances
    • Shipping Coordination: Provide accurate shipping information to both partners and customers, ensuring transparency in order fulfillment and compliance with legal agreements.
    • Event Logistics: Coordinate logistics for conferences, trade shows, and company-hosted events (e.g., Soracom events), including vendor communication, travel arrangements, and on-site support for the sales and partnership teams
    • You will demonstrate our Leadership Principles, such as Customer-Centric, Proactive, Just Do It, Dive Deep, Emotionally Mature and Deliver Results daily

    Who You Are

    • You are a relationship builder. You enjoy meeting new people from a wide range of diverse backgrounds and collaborating to produce mutually beneficial results
    • You can rapidly create connected trust at all levels of the customer organization by sharing everything you can
    • You love continuously learning about Soracom’s products, services, and applications for both you and your customers
    • You have the ability to work collaboratively and ensure follow-through with exceptional verbal and written communication skills
    • You thrive in a fast-paced environment with quick decision-making
    • You love to share your passion with others and exhibit good judgment when helping out customers
    • You are excited about the opportunity to work across time zones and cultures as part of a truly global team with colleagues and customers around the world
    • You’re comfortable exploring and using emerging AI tools to enhance efficiency, effectiveness, and creativity in your work

    Requirements

    Key Requirements

    • 2-4 years of customer service or account management experience
    • Strong verbal and written communication skills
    • Proficiency with invoicing tools and shipping logistics platforms is a plus
    • Ability to work independently in a remote environment
    • Familiarity with order fulfillment and logistics processes is a plus
    • You have extensive experience working with Salesforce and Slack
    • Strong attention to detail and a commitment to accuracy, with the ability to proactively identify and resolve errors in quotes, contracts, orders, and Salesforce data before they impact customers or internal teams

    Bonus Points If…

    • You also speak Spanish
    • You have worked with partners before as part of the sales cycle

    Location

    Fully remote work, based in the US Mountain or Central time zones.

    Benefits

    • Remote-first work environment for employees based in the United States
    • Flexible scheduling that supports productivity and work-life balance while accommodating customer needs and team collaboration
    • Access to modern tools, a dedicated technology budget, and leading AI platforms to help you innovate, learn, and do your best work
    • Opportunities for rapid learning, professional development, and career growth through exposure to complex, real-world customer challenges
    • Skills-based career progression, with advancement based on impact, contribution, and performance rather than tenure
    • Collaborative, globally distributed team environment with experienced and highly capable colleagues across the US, Europe, and Japan
    • Comprehensive health benefits including medical, dental, and vision coverage
    • Retirement benefits, including a 401(k) plan and company match
    • Life insurance, including basic, voluntary, and AD&D coverage
    • Paid time off, including vacation, sick leave, volunteer time and company-observed holidays
    • Family-friendly benefits, including maternity, paternity, and parental leave
    • Short-term and long-term disability benefits
    • Employee stock option program