Category: Uncategorized

Headquarters: Remote – USA

The Community You Will Join:

Airbnb is a mission-driven company dedicated to creating a world where anyone can belong anywhere. Our Community Support (CS) team is at the heart of that mission—delivering seamless, 10-star customer service experiences complemented by world-class, personalized human support that empowers hosts and guests at every step of their journey.

As a Data Scientist working on Causal Inference in CS, you will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operation agents to enable personalized, fair and exceptional experience for guests & hosts using advanced causal inference analysis for Community Support.

The Difference You Will Make:

We’re looking for a motivated and talented Data Scientist with strong causal inference expertise to join the Community Support Data Science team. You’ll partner closely with the area’s tech lead on high-impact projects spanning AI-powered products, differentiated service, and operations optimization.

The ideal candidate brings sharp applied inference intuition, a bias toward impact, and the ability to cut through ambiguity to drive clarity in complex problem spaces. You’ll work on high-impact projects like:

• Design rigorous experiments & quasi-experiments to measure the causal impact of CS product launches and drive data-informed launch decisions.
• Build causal ML models to optimize Make Goods budget allocation and maximize business impact.
• Conduct causal inference analyses to quantify the long-term effects of product changes and uncover heterogeneous treatment effects.
• Deliver strategic insights on quality-cost tradeoffs, empowering leadership to deliver the best possible support experience to our community.

A Typical Day: 

• Inference & Measurement: Design and implement causal inference frameworks and statistical models to measure the impact of interventions, evaluate system performance and uncover opportunities for improvement.
• Modeling: Build, evaluate and iterate on causal ML models that power high-stakes decisions, applying best practices across the full model lifecycle from feature engineering to production deployment
• Optimization: Develop frameworks to analyze tradeoffs between competing objectives (accuracy, coverage, user experience and operational cost), and propose strategies to improve overall effectiveness.
• Collaborate Cross-Functionally: Build strong relationships with cross-functional partners across Product, Design, Engineering, Operations, and Analytics to drive collaboration and innovation.
• Influence Decisions: Communicate learnings to leaders and stakeholders in a clear, compelling manner that drives informed, data-driven decision-making.
• Empowerment: Think strategically about how to scale and evolve data science capabilities within your domain, contributing to the long-term vision for how science drives platform outcomes.

Your Expertise:

• 2+ years of industry experience in a quantitative analysis role with a Master’s degree in a quantitative field (statistics, economics, computer science, etc.), or PhD in relevant fields.
• Strong knowledge of causal inference and experimental design.
• Strong knowledge of Bayesian modeling and statistical inference.
• Hands-on experience building and deploying statistical or ML models in production environments.
• Skilled in statistical programming (Python/R) and database usage (SQL).
• Proven ability to communicate clearly and effectively to audiences of varying technical levels.
• Ability to translate complex findings into compelling narratives that drive impact.
• Excellent project management, communication and collaboration skills.

Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

To apply: https://weworkremotely.com/remote-jobs/airbnb-data-scientist-inference-community-support

Headquarters: -REMOTE, USA-

Smartsheet is seeking a dynamic, operationally focused leader to join our team to lead the Office of the Chief Product  and Technology Officer (CPTO). As the right-hand to the CPTO, you will play a key role in running the 650-person team’s operations, driving key initiatives to support our transformation strategy, and forging relationships across Smartsheet to ensure seamless execution and operations. 

Reporting to the CPTO, this is a high-visibility, high-accountability, and high-velocity role. The successful candidate will use their emotional intelligence and business acumen to inform strategic priorities and collaborate across the organization to accomplish our big, audacious goals. Smartsheet is at a pivotal moment in our history as we transition our value proposition, our GTM operations, and our entire product lineup into the agentic era to solidify our position as the leader in Enterprise.  

This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

Annual Planning and Transformation Operations:

• Partner with the CPTO to build the org-wide 3-year strategic plan, focused on product adoption, revenue retention & growth, and customer value delivery aligned to the GTM strategy. 
• Provide lift to Executives where needed on strategic initiatives.
• Serve as business leader in the annual strategic and financial planning process, connecting the various streams of work occurring across all product functions and partnering with Finance and GTM organizations.
• Identify and manage critical planning decisions, cross-functional dependencies, and any gaps that arise through the planning process. 
• Partner with Revenue Operations on OKR and initiative tracking and progress through the year to support accountability across the business. 
• Facilitate alignment and collaboration amongst the Executive Leadership Teams.

Leadership Team Operations: 

• Serve as a trusted thought partner and force multiplier to the leadership team, ensuring their time, attention, and decision-making are focused on the highest-leverage priorities.
• Own the leadership operating rhythm — staff meetings, leadership offsites, QBRs, and board or executive committee touchpoints — ensuring each is well-structured, purposeful, and followed up on. Establish and manage a leadership operating system, including an operational cadence for the CPTO and the leadership team, overseeing operational rituals/routines such as team meetings, offsites, monthly and quarterly reviews. 
• Help prepare for  board presentations, investor briefings, and executive leadership forums, including developing the narrative, structuring the materials, and synthesizing supporting data.
• Research, understand, and respond to the needs of global product and tech leaders related to coordination, communication, and reporting to create a cohesive organization (without constraining functional velocity). 
• Work with key Finance and Revenue Operations partners to track budget and headcount planning.

Communications and Culture: 

• Build and maintain team-wide communications rituals and content, i.e., team intranet, monthly newsletter, town-halls, and more, to foster visibility, alignment, and connection. 
• Develop and publish regular cadence of intra-R&D and company-wide blogs and presentations to drive shared understanding of R&D strategy. 
• Monitor organizational health signals — team sentiment, retention risk, cross-functional friction — and surface them proactively with recommended actions.
• Craft critical communications/presentations for the CPTO’s team cascades, speaking engagements, team intranet, and organization-wide communications for internal and external branding, engagement and alignment. 

Strategic Cross Functional Initiatives:

• Opportunistically run point on cross-functional projects. 
• Run governance on change management planning for transformation initiatives, including establishing a standardized approach to change management across teams. 
• Work in partnership with functional and technical program management teams to execute project/initiative plans. 

You Have:

• Minimum 10+ years experience in strategy, operations or program management in a SaaS business. 
• Management consulting or equivalent experience is required. MBA preferred.
• Successful track record in building, scaling, mobilizing, and refining strategy and associated programs/initiatives for complex businesses, ideally in a go-to-market function.
• Excellent communication and stakeholder management skills, capable of building relationships at every organizational level.
• Experienced with organizational design, organizational behavior, leadership development and/or team development.
• Meticulous attention to detail and the capacity to juggle multiple projects simultaneously. 
• Proficient in data analysis and adept at using metrics to guide decision-making and continuous improvement. 
• Travel average 25% time, up to 50% time on occasion. Primarily domestic, some international.

To apply: https://weworkremotely.com/remote-jobs/smartsheet-director-of-business-planning-strategic-initiatives-office-of-the-cpto-remote-eligible

Headquarters: -REMOTE, USA-

Smartsheet is seeking change agents to join our Central/East Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet’s footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client’s business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor’s degree or the equivalent combination of other post-secondary education

 

To apply: https://weworkremotely.com/remote-jobs/smartsheet-account-executive-commercial-mid-market-central-east

Headquarters: Remote

The Community You Will Join:

You will join a collaborative team of data scientists, analysts, engineers, product managers and designers who build innovative products for Airbnb guests and hosts. Your core team will consist of data scientists within the Guest & Host Data Science organization, who develop models, measurement frameworks, foundational data products, and intelligence to improve and shape Airbnb marketplace and product. 

The Difference You Will Make:

Under this general application, you will be considered for applications over several tracks.

• Pricing Data Science – Responsible for developing a pricing guidance system for hosts, as well as methods (experimental and observational) to measure the impact of pricing feature launches.
• Guest and Host Product Data Science – Responsible for building optimized products, tools, and programs that empower our hosts to thrive on our platform and our guests to easily discover and book stays that match their needs. 
• Marketplace Data Science – Responsible for building data products, inference frameworks, and intelligence to enable the growth of our marketplace. 

As a data scientist on the team, you will directly impact the Airbnb user community and marketplace with the data products and insights you deliver. Your work may range from building models to understand the impact of supply and demand on marketplace outcomes, to applying causal inference methods to measure the impact of a new pricing guidance tool, to generating destination recommendations based on our understanding of guest travel preferences. 

A Typical Day: 

• Building strong relationships with cross-functional partners across Product, Design, Engineering, and Analytics to drive collaboration and innovation.
• Contribute directly to the development and launch of data-driven products and models, leveraging AI tools to enhance efficiency and impact.
• Writing software in Python, SQL, or R to model, simulate, and measure the impact of new features, applying advanced causal inference techniques where necessary.
• Analyzing structured or unstructured data to uncover meaningful insights and craft actionable proposals that help shape strategy.
• Communicating learnings to leaders and stakeholders in a clear, compelling manner that drives informed data-driven decision making.

Your Expertise:

• 5+ years of experience with BS/masters degree, 2+ years of experience with PhD.
• Experience with experimentation, causal observational analysis, and machine learning techniques.
• Experience partnering with product, engineering, and design to enable data-driven model or product development.
• Ability to prototype, build, and scale derived data assets.
• Strong coding skills in SQL and either Python or R.
• Strong oral and written communication skills – an ability to communicate complex technical concepts to a non-technical audience.
• Work authorization (if applicable)
• Travel requirements (if applicable)

Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. 

 

To apply: https://weworkremotely.com/remote-jobs/airbnb-senior-data-scientist-guest-host

Headquarters: Bulgaria

URL: http://b2spin.com

We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.

The Role

We run the creative function for retention at a multi-brand iGaming company. That means high-volume, high-frequency output — emails, push notifications, in-app messages, onsite banners — produced for segmented player audiences across multiple brands, all at the same time. This is a marketing creative leadership role, not a product or UX design role. You will lead a team of Digital Designers producing retention marketing assets across four brands and multiple CRM channels — not app or product interfaces.

The Design Team Lead owns the quality and consistency of that output. Not by reviewing everything personally, but by building the systems, standards, and team capability that make good work the default. This is as much an ops-and-systems role as it is a creative leadership role. If you’re energized by turning “we eyeball it every time” into “we have a standard for that,” this is the job.

What You Will Own

Brand systems that actually get used

Our brands are fragmented today. You’ll build the documented visual systems — templates, component libraries, per-brand rules, practical “do this, not that” guidance — that designers reach for rather than work around. When the system is good, consistency stops being something we police and becomes the default.

Repeatable production at scale

Multiple designers producing work across four brands and CRM channels need modular templates, clear briefing standards, and clean versioning. You’ll build and maintain those foundations. Just as importantly, you’ll convert the feedback you keep repeating into checklists and onboarding material — so nobody gives the same note twice.

AI that produces on-brand results, not surprises

We already use AI heavily; the results aren’t predictable enough. You’ll put structure around it: per-brand prompt libraries, locked reference styles, clear review checkpoints, and training on how to take a raw AI output and finish it to a genuinely on-brand standard.

Quality that can be measured

You’ll define what “on-brand and high quality” means for each brand, track simple signals like first-pass approval rate and rework volume, and catch delivery or quality risks before they hit send dates. You’ll also keep improving how the team works — processes, tools, handovers — without waiting to be asked.

A team that feels clear and supported

Regular 1:1s, honest consistent feedback, and being the person designers come to when they’re stuck. You’ll monitor workload alongside the Traffic Manager, contribute to hiring, and make sure new designers land well and ramp fast.

What Success Looks Like

• Our brands feel like systems, and the work looks consistent wherever it shows up.

• Designers work to shared standards, so the same feedback isn’t going round in circles.

• Work ships with reliable quality and far less rework.

• AI is a dependable part of how we create, not a gamble.

• The team feels supported, knows what good looks like, and trusts their own judgement.

What We’re Looking For

• A direct, easy communicator who does well in a fast-moving, remote team.

• 5+ years of professional digital design experience, with a strong portfolio of digital work.

• A track record of building systems, such as templates, brand guidelines, component libraries, or repeatable processes, not just strong one-off work.

• Experience mentoring or supporting other designers; leadership is a big plus, not a must.

• A sharp eye for detail and the ability to give feedback that is clear, kind, and useful.

• Hands-on experience taming AI creative tools, or a strong point of view on how you would.

Why you will love it

You’ll thrive in our high-pace, high-growth environment where your curiosity directly shapes million-dollar decisions. Every insight you uncover translates into real business impact, while you build and lead a team that thinks strategically about the brands they own. You’ll have the freedom to innovate your approach to analysis while working at the cutting edge of gaming analytics and machine learning.

Equal Opportunities Statement
We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking.
Diversity fuels our innovation, collaboration, and growth, and we’re committed to creating an environment where everyone can contribute their best work and thrive.

To apply: https://weworkremotely.com/remote-jobs/b2spin-digital-design-team-lead-retention-crm

Headquarters: Anguilla

URL: http://sparixglobal.com

Job Title – MSD 365 Customer Relationship Management (CRM) Lead
Experience Required – 10+ Years
Timezone – EST (Approx 6:30 PM IST to start, 8 hours a day)
Work Mode: Remote

Description of Duties

• Study and understand the PTC’s current, plus desired, Microsoft CE application, configurations, and technologies.
• Coordinate changes and designs to the CBOS and UBOS, plus the PTC’s other technologies, ensuring they meet PTC’s needs and follow standards and policies.
• Architect and build a roadmap for delivery.
• Assign work and manage and mentor a team of CRM and full stack developers.
• Ensure successful delivery for the CRM, portal, and web app as part of the UBOS project.
• Advise PTC leadership on current trends in Microsoft CE applications and functionalities.
• Act as a subject matter expert and represent the PTC in meetings and reports with stakeholders.
• Raise concerns and potential issues to PTC leadership with sufficient detail for decision-making.
• Architect, and Develop Microsoft CE customizations and configurations to meet PTC’s functionality needs.
• Support integrations with middleware, ERP systems, payment gateways, phone systems, etc., which are part of the UBOS ecosystem.
• Act as an expert for Data Migration to Microsoft CRM.
• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the PTC. This documentation shall follow the format and / or templates as instructed by the PTC.
• Develop and maintain productive working relationships with technology staff, business owners, project sponsors, vendors, and key clients.
• Lead and participate in project team activities for system work efforts related to enterprise systems.
• Work independently to accomplish the tasks and duties assigned.
• Adhere to and follow all PTC standards, policies, and procedures.
• Utilize various software and/or technology tools to perform job duties.
• Perform tasks and other duties as related to this position and role and assigned by the PTC.

Minimum Experience

• 10 years of Microsoft CE application software systems implementation experience.
• 10 years of experience developing CRM applications using .Net, JavaScript, Python, React, SSIS, Reporting Services.
• 5 years as a Microsoft certified FastTrack solution architect for business applications.
• 2 years of experience leveraging Azure AI services and Machine Learning for developing Microsoft D365 CE business applications.
• Delivered 2 projects as a certified FastTrack project for Business Applications.
• Delivered 1 successful implementations leveraging AI technologies to enhance customer service operations, including Development and implementation of AI-driven chatbots and virtual assistants, Leveraging Copilot and Azure AI for Microsoft Dynamics CRM solution deployment.
• Hands-on experience with Dynamics Contact Center solution deployment, including ability to manage and optimize communication processes, improving efficiency and customer satisfaction.
• Conducted training sessions on AI tools and Dynamics Contact Center features, ensuring team members are proficient and up-to-date with the latest technologies.
• Proven implementation experience in Data Migration to Microsoft CRM from other non-COTs account management systems.
• Proven implementation experience in developing integrations with ERP systems and data repositories.
• Implemented high-volume contact center applications, including CRM, Portal, and Mobile Apps for customer service, Natural Language Interactive Voice Response (IVR), ChatBOT functions enabled.
• Strong understanding of Human Centered Design Approach for product development
• Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint.
• Proficient in the Microsoft ADO Testing Module.
• Equivalent combination of education and/or experience may be accepted.

Required Skillset

• The ideal candidate will be a certified Microsoft Power Platform or Customer Engagement Fast Track Solution Architect.
• Must have at least 10 years of expertise in Microsoft CE application development as a lead developer and/or architect.
• Strong proven technical experience in developing and deploying multiple cutting-edge technology solutions using D365 CE and Power Platform and leveraging AI and Machine Learning to build business applications to streamline customer experience.
• Integration experience in an event driven de-coupled architecture, with SAP ERP for pricing, billing, and financial integrations, with payment gateways for real-time payment processing, including digital wallets and peer-to-peer payment methods, with social media, Natural Language IVR, ChatBOT, and contact center systems in an omnichannel environment.

Desired Skillset

• Additional beneficial skills include:
  • Enterprise Business Solutions, specifically SAP projects.
  • ITIL / ITSM practices and methodologies.

Certifications / Education

• Bachelor’s degree in business management or information systems. Equivalent combination of education and/or experience may be accepted.
• Microsoft MVP for the award category of Business Applications and the technology area of Customer Experience, and/or Power Apps, and/or Copilot Studio.
• 5+ years as a Microsoft-certified solution architect for business applications.
• Azure AI Fundamentals certification or similar AI or Machine Learning certifications.
• Microsoft Dynamics-related certifications.
• Equivalent combination of education and/or experience may be accepted.

While sharing the profile of your resource, share the updated LinkedIn ID’s of candidates aligned with the CV and the skill matrix table mentioned below, too

Technology / Skill Area

Candidate Experience (Years)

Self Rating (Out of 10)

1

Overall Years of Experience

2

Relevant Experience

3

Microsoft Dynamics 365 CE / Microsoft CE

/10

4

D365 CE Application Development / Architecture

/10

5

Microsoft Power Platform

/10

6

FastTrack Solution Architect – Business Applications

/10

7

.NET Development

/10

8

JavaScript

/10

9

Python

/10

10

React

/10

11

SSIS

/10

12

SSRS / Reporting Services

/10

13

Azure AI Services / Machine Learning

/10

14

Copilot / AI-driven Chatbots / Virtual Assistants

/10

15

Dynamics 365 Contact Centre

/10

16

Data Migration to Microsoft CRM

/10

17

ERP Integration / SAP ERP

/10

To apply: https://weworkremotely.com/remote-jobs/sparix-global-msd-365-customer-relationship-management-crm-lead

Headquarters: Armenia

URL: http://cxmdirect.com

Description

CRM Marketing Manager

Reporting to: CMO
Location: Fully Remote
Markets: 12

About the Role

We are looking for a CRM Marketing Manager to own CXM’s customer lifecycle marketing across 12 markets. You will use customer data, segmentation, automation, and personalised communications to improve activation, first-time deposits, retention, reactivation, and customer lifetime value.

This is a hands-on role for someone who can build CRM journeys from the ground up, manage campaigns across multiple markets, and use performance data to continuously improve results.

Key Objectives

• Build and launch at least 3 automated lifecycle journeys covering welcome/activation, retention, and reactivation within the first 6 months.
• Improve the current 9% lead-to-FTD conversion rate through targeted CRM activation campaigns.
• Support reducing churn to below 10% through structured retention and reactivation programmes.
• Build and maintain localised CRM journeys across all 12 markets.
• Maintain 99%+ deliverability and ensure all CRM activity meets applicable compliance requirements.

Key Responsibilities

Lifecycle & CRM Strategy

• Own customer journeys across onboarding, activation, conversion, retention, loyalty, VIP, churn prevention, and win-back.
• Define triggers, audiences, journey logic, exclusions, frequency caps, and exit criteria.
• Coordinate email and push communications to create a consistent customer experience.

Campaigns & Automation

• Build, launch, and optimise automated CRM campaigns using platforms such as Mailgun, Braze, Klaviyo, or equivalent.
• Create targeted campaigns based on customer behaviour, lifecycle stage, market, language, and product.
• Manage promotional campaigns, newsletters, VIP communications, retention campaigns, and partner communications.
• Develop and maintain reusable email templates and content blocks.

Segmentation & Personalisation

• Build and maintain customer segments, consent lists, exclusions, and communication rules.
• Configure personalised and dynamic content based on customer data.
• Work with Product, Analytics, and IT to define and validate data and event requirements.
• SQL knowledge is a strong advantage.

Localisation

• Manage CRM communications across multiple languages and markets.
• Coordinate translation, editing, and linguistic QA.
• Ensure correct currencies, dates, links, variables, legal messaging, tone, and RTL requirements.
• Maintain master journeys and localisation matrices across all markets.

Deliverability & Compliance

• Monitor deliverability, bounces, spam complaints, suppression lists, and domain/IP reputation.
• Maintain strong email hygiene and deliverability standards.
• Run detailed pre-launch QA covering audiences, links, variables, tracking, content, sender details, and scheduling.
• Ensure campaigns comply with consent, unsubscribe, data retention, and local regulatory requirements.

Analytics & Optimisation

• Analyse CRM performance by market, language, segment, and customer lifecycle stage.
• Measure conversion, retention, churn, revenue, and incremental uplift — not just opens and clicks.
• Run A/B and holdout tests across offers, messaging, timing, frequency, channels, and journey structure.
• Maintain a clear optimisation backlog and turn insights into measurable improvements.

Requirements

• Proven experience in CRM, lifecycle marketing, email marketing, or marketing automation.
• Hands-on experience building automated customer journeys.
• Strong understanding of segmentation, personalisation, triggers, and lifecycle strategy.
• Experience managing CRM across multiple markets and languages.
• Strong knowledge of email deliverability and campaign QA.
• Experience with Mailgun, Braze, Klaviyo, or similar CRM platforms.
• Strong analytical and data-driven mindset.
• Comfortable working with technical and data teams.
• Excellent attention to detail and ability to manage multiple campaigns simultaneously.
• Experience in FX, fintech, trading, igaming, or another regulated B2C environment is highly desirable.
• Able to work independently in a fully remote environment.

Ideal Candidate Background

The strongest candidates are likely to be currently working as a:

• CRM Manager / Lifecycle Marketing Manager
• Email Marketing Manager
• Marketing Automation Specialist
• Retention Marketing Manager
• CRM-focused Digital Marketing Manager

Experience with high-volume B2C customer journeys, FTD/conversion funnels, retention, reactivation, and regulated markets will be particularly valuable.

Benefits

What We Offer

• Fully remote working with minimal meeting overhead.
• Ownership of CRM across 12 international markets.
• Genuine opportunity to build and improve the customer lifecycle function.
• An established business with the resources and budget to execute ambitious CRM initiatives.
• Freedom to test, learn, and implement new ideas.
• Competitive, above-market compensation.
• KPI-linked bonus connected directly to CRM and business performance.

Recruitment Process

Stage 1: HR interview — experience, motivation, and fit.
Stage 2: CMO interview — CRM expertise, strategy, and relevant experience.
Stage 3: CEO interview, where required.

To apply: https://weworkremotely.com/remote-jobs/cxm-direct-crm-marketing-manager

Headquarters: Cairo, Egypt

URL: http://rsa.com

Principal Responsibilities:

• Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components, and Flows
• Configure, customize, and support Salesforce Sales Cloud, CPQ, Experience Cloud, and other platform capabilities.
• Support the administration, configuration, and ongoing enhancement of HubSpot, including integrations, workflows, forms, and marketing automation.
• Work with business and technical teams to understand requirements and implement effective solutions within the Salesforce platform
• Participate in code reviews and contribute to the enforcement of Salesforce development best practices
• Support ongoing Salesforce administration tasks including configuration, user management, data quality, and reporting
• Troubleshoot production issues, identify root causes, and implement sustainable solutions across the CRM ecosystem.
• Collaborate effectively with other developers, administrators, and business stakeholders in an Agile environment
• Contribute to CRM modernization initiatives by leveraging automation, AI capabilities, and emerging Salesforce and HubSpot features.
• Create and maintain technical documentation, solution designs, and support documentation.
• Stay current with Salesforce and HubSpot platform releases, new capabilities, and industry best practices.

Skills:

• Experience developing and supporting Salesforce Experience Cloud, Service Cloud, Sales Cloud, or other Salesforce Cloud applications, including setup, theming, and user access controls
• Experience integrating Salesforce with enterprise applications using REST APIs, SOAP APIs, middleware, or integration platforms.
• Working knowledge of HubSpot administration, APIs, workflows, or marketing automation, or the ability to quickly learn and support HubSpot.
• Solid understanding of Salesforce administrative features such as profiles, roles, flows, validation rules, and page layouts
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills; able to collaborate across functions
• Experience working in an Agile or Scrum environment
• Self-motivated with the ability to manage multiple priorities in a remote work setting

Education & Experience:

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
• 5+ years of hands-on Salesforce development experience with strong proficiency in Apex and Lightning Web Components

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.

If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.

To apply: https://weworkremotely.com/remote-jobs/rsa-career-senior-crm-developer-salesforce-and-hubspot

Headquarters: South Civil Lines, Jabalpur Madhya Pradesh, Jabalpur, 482001 India

URL: http://techcream.in

To apply: https://weworkremotely.com/remote-jobs/gohighlevel-crm-sales-appointment-setter-remote

Headquarters: San Francisco

URL: https://beefree.io

Salary: $165,000 – $185,000
OTE Bonus: $75,000
Total OTE: $240,000 – $260,000

Remote from anywhere in the United States

Your mission is to turn Beefree’s sales motion into a repeatable, well-coached, well-instrumented revenue system. Beefree has two, distinct product lines: Beefree SDK, an embeddable content creation platform, and RGE Studio, an email production suite under our Really Good Emails brand.

Your primary focus will be Beefree SDK, our most strategic sales-led business. It is a technical, consultative sale into SaaS and other companies, typically involving product, engineering, and commercial stakeholders. Because the SDK becomes embedded in our customers’ products, successful deals require strong discovery, multi-threaded account management, and the ability to build trust around long-term product and business impact.

To succeed, you will need to lead by example and stay close to the work. You will be directly involved in selected strategic opportunities, support the team on complex deals, and use those learnings to improve how we qualify, sell, coach, and scale.

This is not a pure management role. It is also not a senior AE role with a leadership title. We are looking for someone who still loves the game as much as they love developing others. The right person will help grow the business directly, and at the same time build the coaching, standards, and operating rhythm that make the team stronger over time.

Your core responsibilities will be to:

• Lead and support strategic opportunities, especially for Beefree SDK, helping reps with discovery, deal strategy, stakeholder management, technical buyer alignment, and commercial execution.
• Coach the team helping them win live deals, not just reviewing them afterwards.
• Own and improve the playbooks for the sales team: talk tracks, qualification, demo flows, follow-up standards.
• Make the sales motion more repeatable and scalable across the full opportunity lifecycle.
• Run a clear operating rhythm for pipeline, forecasting and deal reviews, without over-engineering the process.
• Build an exceptional partnership with Product and Marketing to sharpen buyer narratives, improve campaign handoffs, and create shared visibility into pipeline health.

How you will work:

• Lead through direct involvement, not distance. You will stay close enough to customers, prospects, and active deals to develop a deep understanding of what problems they are trying to solve, what other solutions they are considering, and how we best fit in.
• Support strategic opportunities, helping reps with discovery, demos, stakeholder mapping, technical buyer alignment, follow-up, negotiation, and close plans.
• Use that exposure to raise the quality of the team’s execution, from discovery and demos to stakeholder mapping, follow-up, negotiation, and close plans.
• Create clarity around what good looks like, through practical standards, simple processes, useful playbooks, and consistent coaching.
• Work closely with Product, Ops, and Marketing to identify and prioritize high-intent accounts.
• Use CRM data, pipeline reviews, win/loss signals, and customer feedback to decide where to focus, what to fix, and what to stop doing.
• Work closely with Marketing and Product to make sure the sales narrative, enablement material, case studies, and customer feedback loop reflect what buyers actually care about.
• Bring discipline to planning, forecasting, pipeline quality, and budget allocation, without turning the team into a process-heavy organization.

What success looks like in the first 6 to 12 months:

• You have personally won strategic deals and set a standard the team can copy.
• The New Business pipelines are healthier, better qualified and easier to inspect.
• Deals have clearer next steps, stakeholder mapping and strategy.
• The team runs on a consistent coaching and review rhythm.
• The SDK narrative is sharper for both technical and business buyers.
• Win/loss learning feeds messaging, targeting and product feedback.
• Leadership has clearer visibility into pipeline quality and forecast confidence.

What we are looking for:

• A seller who became a leader and never stopped selling
• A recent track record of personally closing technical, developer-led or PLG deals. What you have closed lately matters more than years on a CV.
• SaaS sales leadership experience, ideally in martech, developer tools or technical SaaS.
• Sharp with CRM data, funnel metrics and pipeline analysis, using data to decide, not just report
• A genuine coach who builds judgement, not script-followers.
• Remote leadership capability: clarity, energy and accountability in a distributed team
• Strong communicator across calls, demos, executive conversations and webinars
• Fluent in PLG: You know how to read product signals and partner across the organization to build sales-assist motions that support them.
• Real curiosity in the jobs Beefree’s products get done and an authentic passion for the company’s mission
• Extra points for experience selling to technical buyers. Comfortable with APIs, embedded software, production versus staging, Model Context Protocol and agentic UX.

To apply: https://weworkremotely.com/remote-jobs/beefree-sale-manager-saas