{"id":79,"date":"2025-01-10T15:03:09","date_gmt":"2025-01-10T15:03:09","guid":{"rendered":"https:\/\/tradefinder.help\/?p=79"},"modified":"2025-01-10T15:03:09","modified_gmt":"2025-01-10T15:03:09","slug":"crisp-technical-customer-support-english-other-language-utc-4-to-utc-7","status":"publish","type":"post","link":"https:\/\/tradefinder.help\/?p=79","title":{"rendered":"Crisp: Technical Customer Support  (English + [Other Language], UTC-4 to UTC-7)"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/we-work-remotely.imgix.net\/logos\/0161\/0814\/logo.gif?ixlib=rails-4.0.0&amp;w=50&amp;h=50&amp;dpr=2&amp;fit=fill&amp;auto=compress\"\/><\/p>\n<p>\n  <strong>Headquarters:<\/strong> Nantes, France<br \/>\n    <br \/><strong>URL:<\/strong> <a href=\"https:\/\/crisp.chat\/\" target=\"_blank\" rel=\"noopener\">https:\/\/crisp.chat<\/a>\n<\/p>\n<div>\n<strong>The Role<br \/><\/strong>\n<\/div>\n<div>We\u2019re looking for a <strong>Technical Customer Support Specialist<\/strong> to join our team! In this role, you\u2019ll be the first point of contact for our customers, helping them via chat and email (no phone calls). You\u2019ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience.\n<p>The position is fully remote.<\/p>\n<\/div>\n<div>\n<br \/><strong>What We\u2019re Looking For<\/strong>\n<\/div>\n<ul>\n<li>\n<strong>Fluency in English is mandatory<\/strong>: English is our primary working language, so strong written and verbal communication skills are essential.<\/li>\n<li>\n<strong>Second language required<\/strong>: Fluency in another language is required.<\/li>\n<li>\n<strong>Technical knowledge<\/strong>: You don\u2019t need to be a developer, but a solid understanding of tech concepts (e.g., HTML\/CSS) is required. This isn\u2019t a \u201clearn on the job\u201d role, come prepared!<\/li>\n<li>\n<strong>Team spirit<\/strong>: Empathy, kindness, understanding, active listening, and a collaborative mindset are essential. You\u2019ll fit right in if you value teamwork and fostering a positive work environment.<\/li>\n<li>\n<strong>Experience<\/strong>: Familiarity with customer support software is a plus, but not mandatory.<\/li>\n<\/ul>\n<div>\n<br \/><strong>What Makes Crisp Special?<\/strong>\n<\/div>\n<ul>\n<li>\n<strong>Everyone does support<\/strong>: even our developers contribute to customer support, keeping everyone connected to our users\u2019 needs.<\/li>\n<li>\n<strong>No meetings<\/strong>: Say goodbye to unnecessary meetings and focus on meaningful work.<\/li>\n<li>\n<strong>No personal KPIs<\/strong>: We trust you to do great work without micromanagement or performance pressure.<\/li>\n<\/ul>\n<div><strong><br \/>Who Can Apply?<\/strong><\/div>\n<ul>\n<li>Must be located within the <strong>UTC-4 or UTC-5, or UTC-6, or UTC-7\u00a0 timezones<\/strong>.<\/li>\n<li>\n<strong>Immediate availability<\/strong> is a plus.<\/li>\n<li>The position will be under a full time <strong>freelance service contract<\/strong>. You\u2019ll need to have an <strong>independent contractor status<\/strong> in your country and be able to issue invoices<\/li>\n<\/ul>\n<div><strong><br \/>Compensation &amp; Perks<\/strong><\/div>\n<ul>\n<li>The compensation range for this role is around 30k$ per year, depending on the profile<\/li>\n<li>Join a diverse and inclusive remote-first team that values work-life balance and flexibility.<\/li>\n<\/ul>\n<p><strong>To apply:<\/strong> <a href=\"https:\/\/weworkremotely.com\/remote-jobs\/crisp-technical-customer-support-english-other-language-utc-4-to-utc-7\" target=\"_blank\" rel=\"noopener\">https:\/\/weworkremotely.com\/remote-jobs\/crisp-technical-customer-support-english-other-language-utc-4-to-utc-7<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Headquarters: Nantes, France URL: https:\/\/crisp.chat The Role We\u2019re looking for a Technical Customer Support Specialist to join our team! In this role, you\u2019ll be the first point of contact for our customers, helping them via chat and email (no phone calls). You\u2019ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience. The position [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-79","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"featured_image_url":[],"post_author":"sonifashionhouse@gmail.com","assigned_categories":"Uncategorized","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=79"}],"version-history":[{"count":0,"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts\/79\/revisions"}],"wp:attachment":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=79"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=79"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}