{"id":3253,"date":"2026-09-04T19:35:11","date_gmt":"2026-09-04T19:35:11","guid":{"rendered":"https:\/\/tradefinder.help\/?p=3253"},"modified":"2026-09-04T19:35:11","modified_gmt":"2026-09-04T19:35:11","slug":"secret-head-of-sales-and-customer-success","status":"publish","type":"post","link":"https:\/\/tradefinder.help\/?p=3253","title":{"rendered":"Secret: Head of Sales and Customer Success"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/we-work-remotely.imgix.net\/logos\/0171\/6326\/logo.gif?ixlib=rails-4.0.0&amp;w=50&amp;h=50&amp;dpr=2&amp;fit=fill&amp;auto=compress\" \/><\/p>\n<p>\n  <strong>Headquarters:<\/strong> France<br \/>\n    <br \/><strong>URL:<\/strong> <a href=\"http:\/\/www.joinsecret.com\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.joinsecret.com<\/a>\n<\/p>\n<h2>The mission<\/h2>\n<p>Build and lead Secret&#8217;s B2B business unit: sales and customer success. Create a repeatable revenue engine by selling it yourself first, then build the team that scales it.<\/p>\n<h2>What you&#8217;ll own<\/h2>\n<p><strong>Go-to-market &#8211;<\/strong> Pck the B2B segments with the highest revenue potential and drive execution.<\/p>\n<p><strong>Sales &#8211;<\/strong> Discovery, demo, proposal, negotiation, close. You carry the number personally from day one.<\/p>\n<p><strong>Activation &amp; retention &#8211;<\/strong> Signature is the starting line. You lead Customer Success to grow partner activation and keep churn down.<\/p>\n<p><strong>Team.<\/strong> Once repeatability is proven, define the org, hire and coach your first team members. Sales is currently lead by the founders with the support of 1 BDR.<\/p>\n<h2>Success looks like<\/h2>\n<ul>\n<li>B2B revenue growth, including affiliation revenue<\/li>\n<li>Low churn on B2B partners<\/li>\n<li>High partner activation rate<\/li>\n<\/ul>\n<h2>Who we&#8217;re looking for<\/h2>\n<ul>\n<li><strong>Player-coach &#8211;<\/strong> You want to sell personally now and build a team as you go<\/li>\n<li><strong>Hustler with structure &#8211;<\/strong> You create opportunities from zero, move fast, follow through and turn what works into a repeatable process.<\/li>\n<li><strong>B2B closer &#8211;<\/strong> Strong discovery, value selling, negotiation and multi-stakeholder deals.<\/li>\n<li><strong>Partnership mindset &#8211;<\/strong> You know that signing isn&#8217;t enough, activation and downstream usage create more value.<\/li>\n<li><strong>Data-driven mindset &#8211;<\/strong> CRM hygiene, pipeline reviews, experiments and honest forecasts.<\/li>\n<li><strong>Leader &#8211;<\/strong> You can recruit, coach and set standards when the business is ready to scale.<\/li>\n<li><strong>Fluent English &#8211;<\/strong> You sell internationally, in writing and on calls.<\/li>\n<li><strong>Remote-native.<\/strong> Autonomous, proactive, clear in async communication. and flexible enough to run a week spanning prospects US, European and more far-flung prospects.<\/li>\n<\/ul>\n<p><strong>Bonus points:<\/strong> experience managing a CS team, non english langauge you can sell in, SaaS, tech or no-code background.<\/p>\n<h2>This is probably not for you if<\/h2>\n<ul>\n<li>You manage sellers but no longer enjoy selling<\/li>\n<li>You&#8217;ve only ever prospected, never closed<\/li>\n<li>You need a strong brand, and lots of support functions to perform<\/li>\n<li>You bring frameworks but little evidence of execution<\/li>\n<li>You chase logos and lose interest after signature<\/li>\n<li>You can&#8217;t quantify your personal contribution<\/li>\n<li>You need a fully defined product, ICP and playbook before you act<\/li>\n<\/ul>\n<h2>Why Secret<\/h2>\n<ul>\n<li><strong>Profitable and bootstrapped &#8211;<\/strong> Real growth, no investor clock.<\/li>\n<li><strong>Work where you want &#8211;<\/strong> We&#8217;re full remote, and have been from the start.<\/li>\n<li><strong>Genuinely international &#8211;<\/strong> The team is spread across Brazil and France.<\/li>\n<li><strong>Rare scope &#8211;<\/strong> You&#8217;re not inheriting a machine, you&#8217;re building the B2B business unit and leading it.<\/li>\n<\/ul>\n<h2>Hiring process<\/h2>\n<ol>\n<li>Call with founder<\/li>\n<li>Call with CMO<\/li>\n<li>Practical case study (half-day)<\/li>\n<li>Reference checks<\/li>\n<li>Offer<\/li>\n<\/ol>\n<p><strong>Interested?<\/strong> Tell us why you\u2019re a great fit.<\/p>\n<p>\u00a0<\/p>\n<p><strong>To apply:<\/strong> <a href=\"https:\/\/weworkremotely.com\/remote-jobs\/secret-head-of-sales-and-customer-success\" target=\"_blank\" rel=\"noopener\">https:\/\/weworkremotely.com\/remote-jobs\/secret-head-of-sales-and-customer-success<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Headquarters: France URL: http:\/\/www.joinsecret.com The mission Build and lead Secret&#8217;s B2B business unit: sales and customer success. Create a repeatable revenue engine by selling it yourself first, then build the team that scales it. What you&#8217;ll own Go-to-market &#8211; Pck the B2B segments with the highest revenue potential and drive execution. Sales &#8211; Discovery, demo, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3253","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"featured_image_url":[],"post_author":"sonifashionhouse@gmail.com","assigned_categories":"Uncategorized","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts\/3253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3253"}],"version-history":[{"count":0,"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts\/3253\/revisions"}],"wp:attachment":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}