{"id":3050,"date":"2026-08-14T08:42:35","date_gmt":"2026-08-14T08:42:35","guid":{"rendered":"https:\/\/tradefinder.help\/?p=3050"},"modified":"2026-08-14T08:42:35","modified_gmt":"2026-08-14T08:42:35","slug":"storyblok-deal-operations-manager-canada-europe","status":"publish","type":"post","link":"https:\/\/tradefinder.help\/?p=3050","title":{"rendered":"Storyblok: Deal Operations Manager &#8211; Canada, Europe"},"content":{"rendered":"<p>\n  <strong>Headquarters:<\/strong> Remote\n<\/p>\n<div class=\"content-intro\">\n<p>Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.<\/p>\n<p>Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact.<\/p>\n\n<p><strong>WHAT IS IN IT FOR YOU<\/strong><\/p>\n<p>You will be joining a growing company where you can contribute to many \u201cfirsts\u201d. Plus these benefits:<\/p>\n<ul>\n<li>Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor\u2026)<\/li>\n<li>Home office equipment upgrade (furniture, ear plugs \u2026) or membership to a local co-working space after your onboarding<\/li>\n<li>Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays<\/li>\n<li>Personal development fund for courses, books, conferences, and material<\/li>\n<li>VSOP (Virtual Stock Option Plan)<\/li>\n<li>The annual international team-building trip, quarterly and monthly online get-togethers<\/li>\n<li>As a fully remote company, with work-life balance at its core, you\u2019ll enjoy flexible schedules<\/li>\n<li>An international team that loves to have fun at work and works hard together to accomplish shared goals<\/li>\n<\/ul>\n<\/div>\n<h3><strong>JOB SUMMARY<\/strong><\/h3>\n<p>Storyblok is hiring a <strong>Deal Operations Manager<\/strong> to build the operating workflow for how deals are structured, reviewed, approved, executed, and handed off across quote-to-cash. The role supports Sales on deal construction and deal design strategy, coordinates Legal execution, partners with Finance on revenue recognition readiness, and turns pricing, packaging, and NPI decisions into field-ready operating process. Sitting within Revenue Operations, this role works across Sales, Sales Leadership, Finance, Legal, Deal Strategy, Systems, Order Management, Security, Customer Success, and Product \/ Packaging to make approval-ready deals faster and downstream defects lower.<\/p>\n<h3><strong>\u00a0ESSENTIAL JOB FUNCTIONS<\/strong><\/h3>\n<ol>\n<li><strong> Deal operations workflow and process<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Build the global deal operations workflow for intake, routing, approval readiness, SLAs, escalation paths, and exception handling.<\/li>\n<li>Own approval readiness in DealHub CPQ, including required fields, quote quality checks, approval context, discount rationale, and downstream handoff inputs.<\/li>\n<li>Maintain practical process documentation, templates, and decision rules so Sales can move standard deals through documented paths.<\/li>\n<\/ul>\n<ol>\n<li><strong> Deal construction and design strategy support<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Support Sales and Sales Leadership on deal construction across new business, renewal, expansion, multi-year, ramped, multi-product, and non-standard commercial requests.<\/li>\n<li>Translate deal strategy into approval-ready constructs with clear value exchange, risk flags, concession logic, billing terms, contract timing, and implementation assumptions.<\/li>\n<li>Partner with Deal Strategy, Customer Success, Product \/ Packaging, and Finance when commercial design affects retention, expansion, product adoption, or reporting.<\/li>\n<\/ul>\n<ol>\n<li><strong> Legal execution and Finance revenue recognition readiness<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Engage Legal early on non-standard terms, contract language, execution path, risk ownership, and customer-requested changes.<\/li>\n<li>Coordinate with Finance on revenue recognition inputs, billing terms, payment terms, start dates, product lines, order form clarity, and required approval evidence.<\/li>\n<li>Maintain pre-signature checks for deals with rev rec, billing, custom terms, or product readiness risk.<\/li>\n<\/ul>\n<ol>\n<li><strong> Pricing, packaging, NPI, and DealHub CPQ rollout<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Participate in pricing and packaging execution and strategy support so decisions can be turned into field process, DealHub CPQ logic, approval paths, and reporting readiness.<\/li>\n<li>Support NPI rollout by defining deal rules, quote requirements, launch constraints, fallback paths, and field guidance for early transactions.<\/li>\n<li>Track whether pricing, packaging, or NPI changes create quote exceptions, approval confusion, billing defects, or customer handoff issues.<\/li>\n<\/ul>\n<ol>\n<li><strong> Quote-to-cash quality, cadence, and continuous improvement<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Own the operating handoff from approved quote to order, billing, commissions, reporting, and customer lifecycle records.<\/li>\n<li>Run the deal operations cadence with KPI packs, defect logs, root-cause reviews, action owners, and process improvements.<\/li>\n<li>Identify automation and AI use cases tied to intake, routing, approval summaries, quote checks, documentation, and measurable cycle-time reduction.<\/li>\n<\/ul>\n<h3><strong>EDUCATION AND EXPERIENCE<\/strong><\/h3>\n<ul>\n<li>Bachelor&#8217;s degree in Business, Finance, Economics, or a related field, or equivalent practical experience.<\/li>\n<li>5+ years in Deal Desk, Deal Operations, Revenue Operations, Sales Operations, or a comparable commercial operations role, ideally in B2B SaaS.<\/li>\n<li>Hands-on experience with CPQ tooling (DealHub or comparable) and quote-to-cash \/ lead-to-cash processes.<\/li>\n<li>Demonstrated experience structuring and reviewing non-standard deals (multi-year, ramped, expansion, multi-product) and partnering with Sales on deal construction.<\/li>\n<li>Working knowledge of revenue recognition concepts, billing and order processes, and coordinating contract execution with Legal and Finance.<\/li>\n<li>Experience building scalable process, documentation, SLAs, and operating cadences (KPI reviews, defect logs, root-cause analysis).<\/li>\n<li>Strong analytical skills and comfort working in Salesforce and reporting tools.<\/li>\n<li>Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.<\/li>\n<\/ul>\n<h3><strong>PROFESSIONAL COMPETENCIES<\/strong><\/h3>\n<ul>\n<li>Commercial acumen: structures sound deals that balance customer value, risk, and revenue \/ margin outcomes.<\/li>\n<li>Process design: builds clear, scalable workflows, SLAs, and escalation paths that scale beyond manual effort.<\/li>\n<li>Cross-functional coordination: aligns Sales, Legal, Finance, Systems, Order Management, and CS around complete deal packages.<\/li>\n<li>Attention to detail: enforces quote quality, approval readiness, and pre-signature checks to reduce downstream defects.<\/li>\n<li>Operating rigor: runs cadences with KPIs, defect logs, and root-cause reviews that drive measurable improvement.<\/li>\n<li>Influence without authority: guides Sales toward documented paths and sound commercial discipline.<\/li>\n<li>Communication: produces clear guidance, decision rules, and leadership-ready operating views.<\/li>\n<li>Continuous improvement and automation mindset: identifies automation \/ AI use cases that reduce cycle time and rework.<\/li>\n<\/ul>\n<div class=\"content-conclusion\">\n<p><strong>MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS<\/strong><\/p>\n<p><span>Remote (home) work opportunity or funded by Storyblok co-working space<\/span><\/p>\n<p><strong>GENERAL TERMS<\/strong><\/p>\n<p><em>Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. <\/em><em>You can find more information about our privacy policy<\/em><strong><em>\u00a0<\/em><\/strong><em><a class=\"c-link\" href=\"https:\/\/www.storyblok.com\/legal\/applicants-privacy-policy\" target=\"_blank\" rel=\"noopener\">here<\/a><\/em><em>.<\/em><\/p>\n<p>All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (<a class=\"c-link\" href=\"http:\/\/storyblok.com\/\" target=\"_blank\" rel=\"noopener\">storyblok.com<\/a>).<\/p>\n<p><em>Here is a sneak peek of\u00a0<\/em><em><a href=\"https:\/\/www.youtube.com\/watch?v=yxinDgI-WVU\" target=\"_blank\" rel=\"noopener\">Storyblok\u2019s Visual Editor<\/a><\/em><\/p>\n<p><em>If you need an accommodation for any part of the application process, please email <a class=\"c-link\" href=\"mailto:talent.acquisition@storyblok.com\">talent.acquisition@storyblok.com<\/a><\/em><\/p>\n<\/div>\n<p><strong>To apply:<\/strong> <a href=\"https:\/\/weworkremotely.com\/remote-jobs\/storyblok-deal-operations-manager-canada-europe\" target=\"_blank\" rel=\"noopener\">https:\/\/weworkremotely.com\/remote-jobs\/storyblok-deal-operations-manager-canada-europe<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Headquarters: Remote Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond. Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact. WHAT [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3050","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"featured_image_url":[],"post_author":"sonifashionhouse@gmail.com","assigned_categories":"Uncategorized","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts\/3050","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3050"}],"version-history":[{"count":0,"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts\/3050\/revisions"}],"wp:attachment":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3050"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3050"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}