{"id":3000,"date":"2026-08-09T07:49:45","date_gmt":"2026-08-09T07:49:45","guid":{"rendered":"https:\/\/tradefinder.help\/?p=3000"},"modified":"2026-08-09T07:49:45","modified_gmt":"2026-08-09T07:49:45","slug":"amwell-sr-account-director","status":"publish","type":"post","link":"https:\/\/tradefinder.help\/?p=3000","title":{"rendered":"Amwell: Sr. Account Director"},"content":{"rendered":"

\n Headquarters:<\/strong> Remote US\n<\/p>\n

\n

Company Description<\/p>\n

At Amwell, we\u2019re transforming healthcare for all\u2014powered by technology and inspired by people. Here, your ideas don\u2019t just matter\u2014they drive real change, improving lives on a global scale.<\/p>\n

We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry\u2019s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. <\/strong><\/p>\n

We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions \u2013 today and in the future. We offer <\/strong>programs spanning the full care continuum<\/strong>, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network.<\/p>\n

For almost two decades,<\/strong> Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology\u2019s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.<\/p>\n<\/div>\n

Brief Overview\u00a0<\/strong><\/p>\n\n

The Account Director, Clinical Program Engagement will play a critical role in the success of Amwell’s relationship with assigned Payer Accounts. Success will be measured by client growth in new business, retention, client satisfaction, optimizing program utilization, outcomes, and the financial performance of the overall suite of clinical programs. The primary initial focus of the role will be to develop relationships with assigned Payer Accounts, Brokers, Consultants, and Health Plan Account Executives to successfully expand adoption, enrollment and engagement in Amwell’s products and services.<\/p>\n

The role requires a seasoned individual contributor that can \u201croll up their sleeves\u201d and take a direct approach to grow the business. A successful person in this role is an experienced, energetic sales and account management professional and strategist adept in operational excellence, clinical, professional acumen, and the ability to develop and deploy strategic account and employer specific marketing plans to drive towards our stated success metrics. Extensive task management around deliverables, execution of deployment\/new launches, account planning, program demonstrations, marketing plans, reporting, QBRs, and internally interfacing and coordinating with finance, marketing, clinical and product resources to support the client. In addition, this role is the day-to-day liaison with the third-party clinical program partners, holding those partners accountable to execute on the engagement plans and to follow the \u201crules of engagement\u201d with the Amwell client.<\/p>\n

The Account Director, Clinical Program Engagement will be assigned specific client accounts, seamlessly interface and gain the trust of clients at all levels, and lead the internal Amwell team through pre and post-sale of commercial accounts, implementations, post go-live, marketing campaigns, reporting and expansion of the existing relationship.<\/p>\n

Frequent interaction with the Amwell executive sponsor and other Amwell leads to keep the entire team apprised of client strategies, goals, objectives, and tactical developments is essential. This key position will be focused on client satisfaction and program usage\/revenue growth. This revenue growth will be accomplished by maximizing the number of programs deployed, expanding awareness of program availability within the account, adoption and utilization of the company\u2019s existing products, programs, and services within and by identifying new opportunities for growth and expansion. Specifically, the Account Director, Clinical Program Engagement will:<\/p>\n\n

Core Responsibilities\u00a0<\/strong><\/p>\n\n

\u00b7 Collaborate and partner with internal and external assigned account teams to develop a strategic and tactical plan to achieve desired sales, engagement and growth targets<\/p>\n

\u00b7 Responsible for the sale of Amwell\u2019s core products and clinical programs within key accounts.<\/p>\n

\u00b7 Work with third party clinical program partners in the interest of your assigned accounts and support open enrollment and or benefit fairs both in person and remote.<\/p>\n

\u00b7 Effectively support implementation and nurture accounts to ensure optimal performance and success of Clinical Partner Programs through or third-party partners<\/p>\n

\u00b7 Understand business objectives and vision; share those objectives with the Amwell team<\/p>\n

\u00b7 Deep understanding of Health Plans, benefit structures and how Amwell\u2019s products and programs may be implemented and leveraged by the client<\/p>\n

\u00b7 Ability to leverage data analysis to identify emerging trends, opportunities for success, and areas needing attention.<\/p>\n

\u00b7 Provide input and suggestions to marketing teams based on client feedback<\/p>\n

\u00b7 Lead presentations and on-site visits with assigned accounts<\/p>\n

\u00b7 Maintain professional internal and external relationships with both the payer account team and the ASO employer benefit team that reflect the core values of Amwell<\/p>\n

\u00b7 Develop specific plans on how to grow existing accounts, maintaining a best practice template and guiding each ASO employer toward it.<\/p>\n

\u00b7 Demonstrate service excellence<\/p>\n

\u00b7 10-25% travel required<\/p>\n\n

Qualifications<\/strong><\/p>\n\n

\u00b7 A strong background in working for or with health plans and employers<\/p>\n

\u00b7 Ideal candidate has experience selling, managing, and marketing condition management programs<\/p>\n

\u00b7 Excellent presentation skills<\/p>\n

\u00b7 Skilled relationship developer<\/p>\n

\u00b7 Possess strong planning and organization skills,<\/p>\n

\u00b7 Background in account management, marketing, program management<\/p>\n

\u00b7 Comfortable dealing with and managing in an extremely fluid, fast-paced environment.<\/p>\n

\u00b7 BS Degree required. 7-10 years\u2019 prior experience working with or for health plans. An ideal candidate will have sold technology products or related services to health plan executives<\/p>\n

\u00b7 A solid background in healthcare is a must<\/p>\n\n

Do Well. Live Well. At Amwell.\u00a0<\/strong><\/p>\n

Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren\u2019t just aspirations \u2013 they are how we work, every day.\u00a0\u00a0<\/p>\n

Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn \u2013 to name a few. It\u2019s our people who truly differentiate us. Ask anyone and they\u2019ll tell you \u2013 you\u2019ll never work with more passionate, more driven and more caring team members.\u00a0\u00a0\u00a0\u00a0<\/p>\n

We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you\u2019ll do the most meaningful work of your career\u2014improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.\u00a0\u00a0<\/p>\n

Benefits\u00a0<\/strong><\/p>\n