{"id":2710,"date":"2026-07-16T14:09:46","date_gmt":"2026-07-16T14:09:46","guid":{"rendered":"https:\/\/tradefinder.help\/?p=2710"},"modified":"2026-07-16T14:09:46","modified_gmt":"2026-07-16T14:09:46","slug":"patient-care-specialist","status":"publish","type":"post","link":"https:\/\/tradefinder.help\/?p=2710","title":{"rendered":"Patient Care Specialist"},"content":{"rendered":"<div>\n<p class=\"jd-section-employer\">\u00a0<\/p>\n<p class=\"jd-description-text\">\u00a0<\/p>\n<p>This position will involve answering inbound calls for large hospital networks during our daytime shifts in a remote call center setting. Our company provides telephone answering, messaging, and alert services to physicians and medical facilities across the United States.<\/p>\n<p>If you are a self-motivated team player looking to build a career from the comfort of your own home, we might be the team you are looking for!<\/p>\n<p>You must live within the continental United States (+ Hawaii) to apply.<\/p>\n<p>We currently have full-time opportunities available. ALL SHIFTS ARE IN EASTERN STANDARD TIME (EST)<\/p>\n<p><span>Shift Availability Requirements<\/span><\/p>\n<p><span>Full-Time <\/span>(appr. 30+ hours per week)<\/p>\n<ul>\n<li>Mondays thru Fridays 8am-6pm, EST<\/li>\n<li>Mondays thru Fridays 10am-7pm, EST<\/li>\n<li>M\/T\/W\/F\/Sat 9am-6pm, EST<\/li>\n<li>Thursdays thru Mondays 9am-6pm, EST<\/li>\n<\/ul>\n<p class=\"jd-description-text\">\u00a0<\/p>\n<p>Candidates must have a pleasant speaking voice, professional mannerisms, good computer skills, reliable internet, a quiet dedicated space to work from and work well in a fast-paced environment. <span>Medical terminology and experience, either hands-on or clerical, required to apply. <\/span>Familiarity with EMR systems and practices preferred.<\/p>\n<p>Minimum typing of 30 wpm is required and will be tested.<\/p>\n<p><span>Candidates must also have the following:<\/span><\/p>\n<p>Internet &#8211; Ethernet connection (hardwire internet) preferred<\/p>\n<ul>\n<li>Ping &lt; 15<\/li>\n<li>Download &gt; 50 mbps<\/li>\n<li>Upload &gt; 10 mbps<\/li>\n<\/ul>\n<p>STATLINX will provide equipment.<\/p>\n<p>If you think you are a good fit for our team, we would love to hear from you. Please include your resume with your application. Thanks and good luck!<\/p>\n<p><span>Responsibilities<\/span><\/p>\n<ul>\n<li>Manage call volume of 80-120 inbound calls daily in a timely and professional manner<\/li>\n<li>Follow communication prompts<\/li>\n<li>Identify callers\u2019 needs, clarify information, research every issue, and provide solutions and\/or alternatives<\/li>\n<li>Build sustainable relationships and engage customers by going the extra mile<\/li>\n<li>Keep records of all conversations in our call center database in a comprehensible way<\/li>\n<li>Meet personal\/team qualitative and quantitative targets<\/li>\n<\/ul>\n<p><span>Skills<\/span><\/p>\n<ul>\n<li>Previous experience in a customer support role<\/li>\n<li>Track record of over-achieving quota<\/li>\n<li>Strong phone and verbal communication skills along with active listening<\/li>\n<li>Customer focus and adaptability to different personality types<\/li>\n<li>Ability to multi-task, set priorities and manage time effectively<\/li>\n<\/ul>\n<p><span>Entry Level: $17.50\/hr (with advancement opportunities) AND a monthly bonus program where you are eligible for up to 15%!<\/span><\/p>\n<p><span>Apply today! https:\/\/www.ondemandassessment.com\/o\/JB-KEV4ZO77Q\/landing?u=1062055<\/span><\/p>\n<p class=\"jd-section-job-type\">\u00a0<\/p>\n<p class=\"jd-description-text\">Job Type: Full-time<\/p>\n<p class=\"jd-section-job-taxonomy-attributes\">\u00a0<\/p>\n<p class=\"jd-header-text\">Benefits:<\/p>\n<ul>\n<li>401(k)<\/li>\n<li>Dental insurance<\/li>\n<li>Employee assistance program<\/li>\n<li>Health insurance<\/li>\n<li>Paid time off<\/li>\n<li>Referral program<\/li>\n<li>Vision insurance<\/li>\n<\/ul>\n<p class=\"jd-section-job-work-location\">\u00a0<\/p>\n<p class=\"jd-description-text\">Work Location: Remote<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a0 \u00a0 This position will involve answering inbound calls for large hospital networks during our daytime shifts in a remote call center setting. Our company provides telephone answering, messaging, and alert services to physicians and medical facilities across the United States. If you are a self-motivated team player looking to build a career from the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2710","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"featured_image_url":[],"post_author":"sonifashionhouse@gmail.com","assigned_categories":"Uncategorized","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts\/2710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2710"}],"version-history":[{"count":0,"href":"https:\/\/tradefinder.help\/index.php?rest_route=\/wp\/v2\/posts\/2710\/revisions"}],"wp:attachment":[{"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2710"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tradefinder.help\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}